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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Eileena W.
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Good
July 16, 2020

Good

Date of experience: July 16, 2020
Roxana C.
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Processing time is too long
July 16, 2020

Processing time is too long. I planed my gift around it and even like that I didn't get it on time.

Date of experience: July 16, 2020
Monica R.
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Good Afternoon
July 16, 2020

Good Afternoon,

The order took forever to be delivered. The watch didnt looked at all as the picture. I contact customer service by phone an they never answer, sent emails and I always received the same response. Very dissatisfy.

Date of experience: July 16, 2020
April A.
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My first time to order for my husband
July 16, 2020

My first time to order for my husband. He loves his new watch. It was very easy to order. Thank you so much

Date of experience: July 16, 2020
Gregory F.
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The overall experience was very good
July 16, 2020

The overall experience was very good. I was satisfied with the item I purchased. The wait time was relatively quick.

Date of experience: July 16, 2020
Branber Y.
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I had a great experience shopping with Invicta stores. I found the items I wanted, they were priced fairly and the shipping exceeded my expectations. It arrived earlier than expected. Due to COVID I was told it may arrive later than expected but it was actually a few days early. Just in time for Father's Day.

Date of experience: July 16, 2020
terence c.
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You service is very professional
July 16, 2020

You service is very professional.

Date of experience: July 16, 2020
ABDOUL D.
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Everything went well from ordering and delivering, only that the delivery time was longer then I expected then I called customer service and they told me that they where backed up due to the pandemic then 2 days later I got a email that my order was shipped after 2 weeks since I placed my order. So you see how refreshing that was for? I got my watches 2 days later and guys I was happy with my order no lie!

Date of experience: July 16, 2020
Warren C.
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Everything was PERFECT thx in& God Bless
July 16, 2020

Everything was PERFECT thx in& God Bless

Date of experience: July 16, 2020
Tahira V.
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They must improve their Customer Service department! Several times I tried to communicate by phone and no one answered the call, I even sent an email and it was not answered. Outside of that everything is fine.

Date of experience: July 16, 2020
Arelys E.
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So thanksful with the whole process anda the product.

Date of experience: July 16, 2020
Bruce F.
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My wife buys the watches for me
July 16, 2020

My wife buys the watches for me.
I have to say I have been complimented on everyone. The are great watches and unique

Date of experience: July 16, 2020
Lazaro V.
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Good
July 16, 2020

Good

Date of experience: July 16, 2020
Julie R.
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We did not know how long it would take to process the order. I paid for 2 day shipping but probably could have saved my money.

Date of experience: July 16, 2020
Walter S.
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Was not delivered in invicta box just wrapped in plastic. Several days late after e-mail Fed X said it would be there. Very very disappointed...,.

Date of experience: July 16, 2020
Samuel E.
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N/a
July 16, 2020

N/a

Date of experience: July 16, 2020
marco m.
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The experience is not bad., I understand by the problem of the pandemic everything takes more time but I would like you to answer the phone I had almost 3 hours and they never answered. And well emails take time but it responds.

Date of experience: July 16, 2020
Disheia G.
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I had previously ordered six watches
July 16, 2020

I had previously ordered six watches. I received four almost two months later and the other two they stated were out of stock. I was extremely disappointed because I had ordered them months ago. I'm happy about my last purchases because they were fulfilled and sent out and received

Date of experience: July 16, 2020
maria m.
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B
July 16, 2020

B

Date of experience: July 16, 2020
Veronica P.
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My fiance loved his new watch
July 16, 2020

My fiance loved his new watch. He always wanted an Invicta watch. Now he is looking for another one.

Beautiful stylish Invicta watch

Date of experience: July 16, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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