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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Great! Son loved his Father's Day gift!
I ordered from the webpage, but inexplicably when I got my e-mailed invoice it had the wrong stock number and description on it. I called customer service, and within minutes the rep had cancelled the wrong order and resubmitted for the one I had originally wanted. This was on a Saturday, and by the following Wednesday my watch arrived in that day's mail. Very satisfied with both the service and the watch by Invicta.
Great watch, for Grandson He loves it. Price was great.
I've purchased quite a few Invicta watches. Great deals and I've never been disappointed.
My kids father always wanted that watch loves Invicta watches
My husband really liked the watch, but I will think twice before ordering from you again. When we received the watch we disco that it was damaged, the second hand was floating around inside. We tried to contact you but could not get a living person to talk to. In the end we had to take the watch to a local watch repair person which cost me more money.
Order took too long for delivery and the company never followed up with a reason until I called them
Very easy
Love my Heritage Collection Excursion. Classic style and lower profile size is perfect for the office and gets just as many complements as my Graffiti Bolt Zeus.
Great watch! Would purchase from this store again!
Beautiful Watches, Good price
They sent me a batman case instead of the yellow 3 slot case...im not a fan of superhero stuff lol
I need to have some links taken off when store opens up
Good overall
Very unhappy with how long it took to get my watch.
Ordered it on June 15 2020 and finaly rec. It on July 12 2020. I have 50 Invicta watches and this one took the longest to get to me
Shopping was easy, and prices were good. Shipping was extremely slow. They were supposed to be gifts, but I had to buy something else because they took too long to ship. Bought 3 watches, I feel like the quality was not as good as I was expecting.
To the point,will return to view time pieces again.
A lot if option great prices
Easy
Haven't gotten my order?
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

