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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
This company does not typically respond to reviews

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CHRISTIAN J.
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Excelente service
July 19, 2020

Excelente service

Date of experience: July 18, 2020
Ana K.
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Love everything about this
July 19, 2020

Love everything about this. Thanks!

Date of experience: July 18, 2020
Jose S.
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If someone had responded to my email, then I would of been more satisfied, but I never received a response. I did receive my items and I am very satisfied with my purchases.

Date of experience: July 18, 2020
Pauly P.
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Worst shopping experience I've ever had with Invicta.

Date of experience: July 18, 2020
Korey C.
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Love the watch love the price more
July 19, 2020

Love the watch love the price more.

Date of experience: July 18, 2020
elida a.
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No comment
July 19, 2020

No comment

Date of experience: July 18, 2020
tyrone s.
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Very good quality watches
July 18, 2020

Very good quality watches

Date of experience: July 18, 2020
Selita S.
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It was very easy to navigate within the site
July 18, 2020

It was very easy to navigate within the site

Date of experience: July 18, 2020
John H.
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Easy to order, I learned that only screw down crowns are water proof

Date of experience: July 18, 2020
Alwin D.
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I love the brand and have a collection
July 18, 2020

I love the brand and have a collection

Date of experience: July 18, 2020
MD K.
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Very pleased with Invicta Stores, for variety and pricing.

Date of experience: July 18, 2020
MD N.
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Excellent experience, as always
July 18, 2020

Excellent experience, as always. A great place for deals on Invicta's wide variety of watches.

Date of experience: July 18, 2020
OMAR U.
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Really easy and fun good quality products
July 18, 2020

Really easy and fun good quality products

Date of experience: July 18, 2020
Luis M.
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Very poor service, bought a new product and sent a USED and STRIPED watch.

Date of experience: July 18, 2020
JOHN T.
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I purchased 2 Watches and before you even shipped them the very next day you took $70 off Each. So I immediately called and you guys were close so I left emails with customer service. And I left several for the next three consecutive days and never once got a return email! Not once... And I can forward your management company those emails if you would like and I can forward your management company those emails if you would like

Did not reach customer service until the following Monday and they told me since it was three days that they would not give me the difference and he said he would give me the difference on one only. So after several days I see nothing I called back then they acted like This was the first time I was calling because they see no notes in my history and that they were doing me a favor and gave me credit for one store credit only.

I guess I should've just ordered them again that day they were on sale and return the other ones when they came but I thought that was not treating you guys fairly and I even asked just for store credit or to send me the other watch of the set and we would call it even but I was treated unfairly.

I have since purchased even two more watches since then that I just received yesterday with no real issues. But again I thought I was treated completely unfairly with not issuing me the credit for both since I sent an email within 24 hours of ordering the watches and I never heard back from the emails I sent and as I said mentioned earlier they acted like they were doing me the favor. I can be reached at this email address or you can call to talk in person if you'd like at *******689 I can be reached at this email address or you can call to talk in person if you'd like at *******689

Date of experience: July 18, 2020
Phillip A.
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The standard of customer service doesn't match, meet or exceed the quality of the product

Date of experience: July 18, 2020
Mario R.
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Great product
July 18, 2020

Great product

Date of experience: July 18, 2020
Junior E.
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The price was very fair for the #1 edition watch I purchased. Invicta has so many awesome designs at fair prices, it's a great way to start a collection.

Date of experience: July 18, 2020
Keith H.
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Unfortunately, charging $12.00 flat shipping in any product I'd completely wrong. How can Invicta ship private courier service then your local post office finishes the delivery? $12.00? Horrible! Also, was promised delivery on a certain date. My product took a week longer to arrive. $12.00 shipping! The worst. Sorry. I won't order directly through Invicta ever agsin.

Date of experience: July 18, 2020
Shelley S.
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The Invicta watches are uniquely designed and reasonably priced.

Date of experience: July 18, 2020

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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