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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Excelente service
Love everything about this. Thanks!
If someone had responded to my email, then I would of been more satisfied, but I never received a response. I did receive my items and I am very satisfied with my purchases.
Worst shopping experience I've ever had with Invicta.
Love the watch love the price more.
No comment
Very good quality watches
It was very easy to navigate within the site
Easy to order, I learned that only screw down crowns are water proof
I love the brand and have a collection
Very pleased with Invicta Stores, for variety and pricing.
Excellent experience, as always. A great place for deals on Invicta's wide variety of watches.
Really easy and fun good quality products
Very poor service, bought a new product and sent a USED and STRIPED watch.
I purchased 2 Watches and before you even shipped them the very next day you took $70 off Each. So I immediately called and you guys were close so I left emails with customer service. And I left several for the next three consecutive days and never once got a return email! Not once... And I can forward your management company those emails if you would like and I can forward your management company those emails if you would like
Did not reach customer service until the following Monday and they told me since it was three days that they would not give me the difference and he said he would give me the difference on one only. So after several days I see nothing I called back then they acted like This was the first time I was calling because they see no notes in my history and that they were doing me a favor and gave me credit for one store credit only.
I guess I should've just ordered them again that day they were on sale and return the other ones when they came but I thought that was not treating you guys fairly and I even asked just for store credit or to send me the other watch of the set and we would call it even but I was treated unfairly.
I have since purchased even two more watches since then that I just received yesterday with no real issues. But again I thought I was treated completely unfairly with not issuing me the credit for both since I sent an email within 24 hours of ordering the watches and I never heard back from the emails I sent and as I said mentioned earlier they acted like they were doing me the favor. I can be reached at this email address or you can call to talk in person if you'd like at *******689 I can be reached at this email address or you can call to talk in person if you'd like at *******689
The standard of customer service doesn't match, meet or exceed the quality of the product
Great product
The price was very fair for the #1 edition watch I purchased. Invicta has so many awesome designs at fair prices, it's a great way to start a collection.
Unfortunately, charging $12.00 flat shipping in any product I'd completely wrong. How can Invicta ship private courier service then your local post office finishes the delivery? $12.00? Horrible! Also, was promised delivery on a certain date. My product took a week longer to arrive. $12.00 shipping! The worst. Sorry. I won't order directly through Invicta ever agsin.
The Invicta watches are uniquely designed and reasonably priced.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

