Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very great watch and very stylish
Very easy to use your site, but contact and response was unresponsive re: order. Would seriously consider using site again. I like your product, but not your process!
Shopping was quick and I was able to find what I wanted very easily.
Lack of information about the shipment was bothersome but somewhat understandable during this COVID crisis.
Experiencing trouble with my order
I am a big Invicta fan
Great service and value
Product was good quality but poor customer service
The watch was a gift and time sensitive. I ordered it several weeks ahead of time and I received notification that the order was receive and that I would be notified when it would ship. I called two or three times and asked for a status, but never received a response. I finally sent an email and the response ended up in Spam. Finally the order arrived after I purchased another watch. However, I never received the notification that it shipped. You have terrible customer service and I will never purchase anything from you again. Service and prompt and accurate communication are essential.
Great Value / Quality time piece
The only thing I did not like was that it took a long time to arrive.
The product is very nice just took a long time to get it.
Easy - Peasy site to navigate, got to what I wanted in less than a minute.
Took to long to get to me..
So Nice..
Easy to order a very high quality watch
The watches were better than anticipated. Very fast shipping with this order.
Best website to purchase Invicta watches they have great bargains and large selection of styles and products
Good
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

