On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Many problems with my watch selections going forward to the checkout.
Took a little longer than usual but to be expected with Corona virus pandemic
The watch I ordered was not as nice as pictured, so I returned it.
I received the wach I ordered for my wife but wasn't working
I tried to call invicta but was impossible to talk to anyone, and the website hasn't been working well, so I decided to take my wach to a repair shop close to my house and paid to fix it
Overall great experience good price.
Thank you for a wonderful purchase experience.
I'm satisfied with price but the shipping took a while. I figured it's due to Covid.
Looks great & very functional.
Super easy. Great experience
Timely delivery is a must.
Waiting weeks for a product is unacceptable.
I have ordered watches to take on vacation and have returned from vacation and the watches have not been delivered.
It shouldn't take more than a few days to get a watch delivered.
Then on top of that, you informed me that the watch was oversold and issued a refund.
I love your watches, but you have to do better with delivery.
I have at least 38 Invicta watches.
Don't know if I will purchase any more due to terrible delivery times.
Great watches at a fantastic price.
JT watch wasn't of the best quality. After I placed my order you took 11 days before it was shipped with NO COMMUNICATION FROM YOU!
And COVID is no excuse for your lack of execution and 11 days to ship my watch.
Smoove process
For 2nd day delivery it took 4 days
Shopping is mind boggling because there are so many choices. My next purchase will be the joker watch when the price comes down.
Patience pays off. Deliveries have been coming through, just takes time.
Smooth Transaction
Still haven't received my order
I waited on the phone for an hour and a half only to have a machine hang up on me
I think the order processing and/od shipping time is way too long. For example, I placed another order on July 21 (#*******) and as of today, August 6th, I still have not received it. I ordered another Invicta watch from Amazon and I got it the next day with free shipping. Invicta needs to offer free shipping on all orders and expedite the orders in a more timely manner.
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Watch Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members