Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Perfect gift
Fue un éxito total mi compra. Ya estoy en espera de otra entrega y ya tengo en mente los próximos que voy a comprar. Gracias por su amabilidad.
I ordered 3 items, one went back to you for a refund, it was a women's watch, but on the website it was marked as men's, before contacting costumer service i checked other websites and they all had it as women's
Great value. Price was exceptional.
I received and love my watch. Actually I have purchased 4 invicta watches and I am pleased with all of them. A great brand to invest in.
Great! Love my Invicta times pieces and the many deals Invicta has offered.
Long time to get. But they charge you as soon as the order goes in.
N/a
The delivery time was a little long could have been quicker.
Fair
Good experience, though shipping is a little slow, but ok.
My wife ordered a Watch on July 23. It is now August 7. After several calls with different conflicting answers, she was finally able to get in touch with a human being on Tuesday this week. They apologized for the long wait and said that they would expedite the shipping and we would have the watch by Friday or Saturday at the latest. I called today and after a very lengthy wait, was told that my watch hadn't even shipped out yet. This is absolutely ridiculous. I am tired of the lies and all of the false hope. Exceptionally tired of the 40 minute wait time for answers that aren't true. I have several Invicta watches but will no longer support the brand. It's a real shame, I like the product but the service and delivery and customer service is the worst I have ever encountered. Don't bother.
Price was great! Shipping was before time. Overall very happy with all 3 of my watches.
Everything's good
The quality of the watch was exactly as advertised. This was my first time purchasing a watch from Invicta and was very pleased with the product, price, process, packaging and delivery. I would definitely recommend purchasing from Invicta.
The coupon that you gave me (WELCOME10) did not work at all
There was some writing on the booklet instructions which made it feel used although it was new.
It was OK, if I buy its Ok
Great experience, met my expectations!
Shopping for my watches was easy and convenient a real pleasure
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

