Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I dont have an issue with your product. My issue has always been with delivery of the product which has been in processing. Too long!
Order the watch w/2 day shipping, did not receive this order until I contacted pay pal. 1 week later the order was shipped! Not good!
Purchasing it was easy.
Delivery on the other hand, was slow and deceving. When you offer delivery in a specific number of days and charge for it, you should deliver. Specially selling product in stock.
This was not the case. Expected delivery in 1 week, not 3+ weeks.
Love your watches the most.
Watch was not brand new. There was no plastic on the front or back of the dial and no blue wrap on the band. I mentioned it to the seller who wanted pictures. Pictures of what? The watch looks great even though it was tampered with. I would like a special discount on my next purchase.
I took more then a month Until I contacted yall.
I enjoy the products and service very much. Outside of the delayed delivery, which really isn't y'all fault with this stupid Covid! I really appreciate your business. Looking forward to doing more in the future.
I placed 2 orders the same day, the 1st order I received within 2 weeks but the 2nd order after 15 days I received an e-mail saying the watch was out of stock and my money was refunded back to me. 2 days after the e-mail I see the same watch back in stock but the price went up so I feel invicta store just wanted to raise the price. I placed a 3rd order and it's been 12 days now but I have not received an e-mail to let me know my other watch has been sent yet. I hope they don't do the same thing to me and say it's out of stock too. If you would like to call or e-mail me please do (call).
Everything is fine
I love my watch. I wasn't as happy of how long it took to deliver, but with everything going on, I understand.
Love Invicta and the watches are fantastic! Delivery times on my last order of 2 watches was not great, I received 1 in a week and had to contact customer service after the second had not come in 2 weeks. I will still order more watches in the future, just wish they had better communication.
Delivery time was very long
Y'all are awesome. Love dealing with ya
Quick fun
Great prices. But the deliveries take way too long after purchasing. But that will not stop me from being a customer.
Thanks! Excwlent price
Great company with great products, but the delivery service can be vastly improved
AWESOMESAUCE!
Could be better. The product is very different from the website picture and I intend to choose wise next time.
Quick, easy and loving Invicta!
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

