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Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Very seamless with a great selection!
My welcome10 code was not applied to my order...I'm not satisfied
I take to long for being shipped
Great products---just VERY slow delivery and that includes Pre-virus. Ability to track orders is horrible.
Always impressed w Invicta products.!
Great!
Great
HORRIBLE customer service reps
Good so far lets see whats NEXT
I received the order and i didn't like the Watch, I requested a Return Label and I shipped the Item back to you on 8/5/20 via FedEx Tracking number **************, Tracking showed that you Received the order and you as of this date 8/19/20 you have not issued me my Refund.
Please i am Requesting my Refund for the Returned Order#*******.
Thank you,
Keithly Warner
My order took over 3weeks to ship, it never came in time for my birthday as a gift to my sef
Fast, good service
Great quality, great prices, easy to order online. Arrived before time and the watches look great! Love you all.
I paid for Express shipping and waited almost 3 weeks to get my order. Not sure if I will be shopping on your site again.
Watch is wonderful!
However, received broken box with bracelet and foam pieces inside. No watch, just foam and a tiny bracelet. I was devastated. I had no idea they were shipping separately, so I figured that I had been scammed. I had texted customer service to ask if the order could be expedited. It was a present for my son's birthday on the 28th and the original delivery date was 8/3. I got a response saying it would be dlvd by the 25th or something, but definitely before his birthday. Yeah! I was So excited when he was about to open it. Can you feel my shock, embarrassment, and major disappointment when he opened the box and found a bracelet and foam pieces in a mangled box with tape? I was sure that I had fallen for a scam. I wanted to contact your company (not knowing if there really was one), but I was embarrassed and waited. Lo and behold, about 10 days later, the Watch Arrived. I was truly elated and he Loves it.
Great watch at great price.
Excellent prices. Shipping a little slow though.
I will never order anything else from invicta again. I ordered my husband 2 watches on 7/19/20 after calling numerous times and sending 3 emails I was told they had been shipped. As of today 8/18 I have not received anything. I am canceling my order and requested a refund. Needless to say I NEVER buy anything else.
Great product, great price. Very satisfied.
A little concerned at first on the delivery date since it didn't arrive date first stated, however products showed up the very next day...beyond happy!
Delivery was way too long from the date the order was placed.
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members