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Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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It took me a full month to get my watch, I understand the delay but a month is too much! The prices are awesome and the quality of the watch is beautiful.
Extraordinario
Easy website great prices!
JLG in customer service was patient, kind, and professional.
Once prompted, your customer service department was excellent and helped to get a birthday gift here ON TIME! Thank you!
The prices are wonderful with quality can't beat it but delivery time is terrible it took almost a week and half to get my order.
I just ordered a couple more last Sunday the 16th of August, 2020 and paid for 2 day delivery. I'm waiting to see right now how long that going to take. Please, can we fix the problem. Thank you.
QUICK AND EASY!
Good prices
Great product will be buying more
The delivery of this watch was longer. Overall satisfied.
I love the automation of the sending and receiving of the time pieces.
Somewhat confusing... and the coupon didn't work because of "exclusions"
I love shopping your online store.
Wish it didn't take so long to receive but happy with the product thanks!
Lots of good watches for good prices. Plus great customer service who shipped me a watch twice cause I never received my first order so they replaced it free of charge, thanks a lot guys, my wife loved it, and I loved mine. This is where I'll buy Invicta for now on!
The watch stopped running after 24 hours of use. Called Invicta and was told they could replace the battery with no charge in 2-3 weeks. I didn't want to wait that long so I took the watch to a local jewelry store who replaced the battery for $10. They told me they felt there was a mechanical issue with the watch but it has been running OK the past few days.
I received a broken piece and I had to return it. I am waiting for a response.
Beautiful watch I love it
Awsome!
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members