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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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32,192 reviews

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California
1 review
0 helpful votes
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Battery wasn't working
September 21, 2017

I have Many Invicta watches and have never gotten one where it needed a new battery, I bought this for my wife. What a disappointment when the first thing you have to do is take it in for a new battery, Not at all what I have come to expect from your company.

Date of experience: September 20, 2017
Carol S.
0 reviews
0 helpful votes
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I felt that it took waaaaay too long for delivery
September 20, 2017

I felt that it took waaaaay too long for delivery.

Date of experience: September 20, 2017
Miriam M.
0 reviews
0 helpful votes
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Very good the selection was great and I was looking for 1 watch and got 3

Date of experience: September 20, 2017
Ohio
2 reviews
0 helpful votes
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Awesome!
September 21, 2017

I gave 5 stars because its my first JT purchase. The quartz time keeping is fantastic and the design of the dial is even better on your wrist then viewing it online. I attempted to purchase it thru the Evine network but it was sold out. Your price actually saved money! The delivery was prompt, even with the delays due to the hurricane.

Keep up the awesome designs!

Date of experience: September 20, 2017
Avery H.
0 reviews
0 helpful votes
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Excellent products and service
September 19, 2017

Excellent products and service

Date of experience: September 19, 2017
Daniel N.
0 reviews
0 helpful votes
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It is insane to get to talk to customer service
September 19, 2017

It is insane to get to talk to customer service. It took me about 1.5 hours just to talk to a customer service who I was told on the phone that I just got one person in front of me.That makes me feels like not buying anything from you guys anymore

Date of experience: September 19, 2017
Erik M.
0 reviews
0 helpful votes
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The watch I received has a blimish and returning the watch has been difficult I've emailed twice, it take several day for a response. I was on hold for over 2 hours then got disconnected due to the office closing. I still have not received my return label.

Date of experience: September 19, 2017
Ohio
1 review
0 helpful votes
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Unique
September 20, 2017

This was my first time purchasing an invicta watch. I wanted something different so I purchased the coalitions force, which i love.

Date of experience: September 19, 2017
mary b.
0 reviews
0 helpful votes
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Prices are always great and nice quality
September 19, 2017

Prices are always great and nice quality

Date of experience: September 19, 2017
richard a.
0 reviews
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I like to shop with invicta stores because of the great deals

Date of experience: September 19, 2017
Georgia
1 review
0 helpful votes
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I gave you 5 stars because it is easy to order. It is a good quality watch.
I appreciate your prompt delivery. THKS
Outstanding service

Date of experience: September 18, 2017
Odell W.
0 reviews
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My Subaqua 4, battery needed replacement right out of the box.

Date of experience: September 18, 2017
Abraham s.
0 reviews
0 helpful votes
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Fast service
September 18, 2017

Fast service

Date of experience: September 18, 2017
Derrick R.
0 reviews
0 helpful votes
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Very Satisfied With All My Selections
September 18, 2017

Very Satisfied With All My Selections

Date of experience: September 18, 2017
Ronald W.
0 reviews
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Very nice watch but I wish Invicta Store had available the Band Strap of the Watch I ordered

Date of experience: September 18, 2017
Thomas V.
0 reviews
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Easy to use great value
September 18, 2017

Easy to use great value

Date of experience: September 18, 2017
Njuyfrrrw L.
0 reviews
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...
September 18, 2017

Date of experience: September 18, 2017
Stephanie B.
0 reviews
0 helpful votes
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Everything was great but I am exchanging the watch because it was too big and heavy. Great service though.

Date of experience: September 17, 2017
M S.
0 reviews
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I can always go to your website and appreciate the quantity of watch needed for liking.

Date of experience: September 17, 2017
New York
2 reviews
0 helpful votes
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Beautiful
September 18, 2017

I saw the watch on Evine live they sold out immediately. I was lucky to find one left on the Invicta stores app just love it!

Date of experience: September 17, 2017

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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