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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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I have Many Invicta watches and have never gotten one where it needed a new battery, I bought this for my wife. What a disappointment when the first thing you have to do is take it in for a new battery, Not at all what I have come to expect from your company.
I felt that it took waaaaay too long for delivery.
Very good the selection was great and I was looking for 1 watch and got 3
I gave 5 stars because its my first JT purchase. The quartz time keeping is fantastic and the design of the dial is even better on your wrist then viewing it online. I attempted to purchase it thru the Evine network but it was sold out. Your price actually saved money! The delivery was prompt, even with the delays due to the hurricane.
Keep up the awesome designs!
Excellent products and service
It is insane to get to talk to customer service. It took me about 1.5 hours just to talk to a customer service who I was told on the phone that I just got one person in front of me.That makes me feels like not buying anything from you guys anymore
The watch I received has a blimish and returning the watch has been difficult I've emailed twice, it take several day for a response. I was on hold for over 2 hours then got disconnected due to the office closing. I still have not received my return label.
Prices are always great and nice quality
I like to shop with invicta stores because of the great deals
I gave you 5 stars because it is easy to order. It is a good quality watch.
I appreciate your prompt delivery. THKS
Outstanding service
My Subaqua 4, battery needed replacement right out of the box.
Fast service
Very Satisfied With All My Selections
Very nice watch but I wish Invicta Store had available the Band Strap of the Watch I ordered
Easy to use great value
Everything was great but I am exchanging the watch because it was too big and heavy. Great service though.
I can always go to your website and appreciate the quantity of watch needed for liking.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

