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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Great. Beautiful craftsmanship
Great Price on hard to find Pro Diver Black Stainless Bracelet with Etched NY SKYLINE ON dial. The only thing I suggest is to please make sure all Watches are mummy wrapped, if coming from Retail Stores.
I've sent you two emails you still haven't gotten back to me I need a Crystal for one of my dive watches can you please let me know
Great product
Great service and product.
Ok
Great prices, innovative watch design, great warranty, great Customer service (Invicta Ladies) and free returns where Evine charges for all returns.
Pretty smooth and quick experience
I bought a watch for 317.00 after a discount of a 395.00 price. When I received the watch not only was it a different color than depicted in the picture on invicta.com, But IT HAD A PRICE TAG ON IT FOR 159.00!
When I called the woman was down right rude to me and told me there was nothing she could do about it. I felt ashamed and so fooled. I was slammed by Invicta! SO EMBARRASSING on their part. I still am in shock, as is my whole workplace as that is where it was shipped. I am still awaiting my credit.
Yay service was gggreat
I was happy with the service and easy on shopping on line.
I was extremely pleased with the order I received and it was sent an received in a timely manner. I just wanted to ask if I could receive a coupon for my next order. And I would also like to suggest that I be given more time to use the coupon, you only presently give 30 days from the time of receipt. Hopefully you will address this issue soon.
Love it!
The experience was nice
Watch was fine. Price was fine. Shipping a little slower than expected. Didn't get confirmation of shipping that order was sent for 3 days
Great stuff...needed a battery
Had unusual Invicta models not available elsewhere
Watch is very nice but would have been better if the scrollwork was continued between the lug area. The scrollwork is the most beautiful part of the watch and the area between lugs is most visible to wearer. Scrollwork should be between lugs.
I added an additional watch to my collection. Invicta you always provide the best in customer service. Thank you also for the sale you had. I will be back to buy more.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

