Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love my watch...everywhere I go I get questions about it.
Thanks again
Very well thank U
Quick shipping!
Love both of my two new Invictas. Really creative and imaginative watches. Look great - and both are keeping perfect time. They are:
1513 Invicta I-Force Quartz Watch - Stainless Steel case with Black tone Rifle band - Model 1513
******* Invicta S1 Rally Quartz Watch - Black case with Black, Orange tone Polyurethane band - Model *******
Great item. Will return to buy more watches.
I purchased an Invicta at a Royal Caribbean cruise. Since then I love the watches I have purchased. Now I'm giving them out as gifts.
It was a great shopping experience and on time delivery. I will be shopping again soon! I'm gonna recommend Invicta to my PREACHER friends.
Amazing as usual
I need to return this watch didnt get confirmation so ordered the same one again and got it cheaper can you sent me a return slip
Greatest
Prior to receiving my order. I placed 2 other orders before I finally got the one I got now.
It took weeks before I could actually speak with a live person to even get info on whats going on with my deliver.
Love the selection of watches.
Great web site and easy ordering
Watch arrived in great condition and before expected
Great!
Very easy to shop and buy especially with the invincible guarantee.
Invicta has too many models with variations to chose from. Makes owning their watch less worthy of starting a collection that will have any resale value. Need less superfluous gimmicky designs, celebrity name licensing, and more original craftsmanship. And please stop with the copycat designs of more higher end watch makers. Be original!
I did not like that, no one was available to give a quick timeline on my order. One of my watches that I purchased was not available after it was paid, I do appreciate the response on return my money.
Beautiful watches great prices
Always have great experiences shopping and great quality
See other review for exactly what occurred. Very unpleasant experience with customer service to rectify all issues regarding both of my orders
I had to call multiple times in order for someone to help me. Staff very rude.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

