Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great price
Great product and price
No problems at all with my order placed on December 20th. However, a previous order placed by my wife was never fulfilled even though credit card was charged. According to customer service item was no longer available? So pretty disappointed
The watch was much lighter than my other invite watches i have ordered, but other than that the shipping and price was good
I paid $29.99 for 2 day shipping and it took 7 days. No explanation was given. Will not order from Invicta again.
Xx
My husband has been wanting an invicta watch for a long time. Was happy to hit a sale on your website. Delivery was very fast. He loves it
The watch is awesome! Its really big and heavy and you can tell its well made but unfortunately my husband decided against it. He has four other Invicta watches and lives all of them but was looking for something a little smaller.
Excellent service and great prices. My husband loved the watch I purchased him for Christmas. You can't go wrong with a Invicta watch.
Great watches and great prices. These watches are packaged really good and shipped quickly! Also there is a great variety to choose from!
Invicta you never fail me! Your company and the products that you create for your customers are second to none! This is my 4th watch and I love them all. I get compliments all of the time on my watches! Thank you!
Lots of choices at great prices
Hi I recently purchased lupah watch Model ******* and it was supposed to come with a genuine alligator strap but it came with a genuine leather strap, tried contacting invicta by email and phone call no response. I tried live chat and was talking to a customer rep about this situation, she said she had to ask manager, her manager named Gloria responded that I got the correct strap it is suppose to be a genuine leather with a alligator texture, I sent them pictures the strap is smooth no texture then got disconnected from live chat. I was also suppose to receive a 60 % off on a previous order and they said they would honor it on another order but they never honored it. I made another attempt by email on 12/30/17 to resolve this issue because I really like the watch but, all I got is a return shipping label lol that's how they treat there customers.
Great selection and easy check out
Invicta service was excellent... my shipment was a gift, what I requested and what I expected. It arrived in a timely manner... can't ask for anything more! Love Invicta!
The watch was a hit for a Christmas present for my husband. The packaging, the presentation, made it look like I spent much more that I actually did! Looking forward to future purchases.
I paid $148 for your watch and then I see it advertised for $99.99 all over the internet. Just to let you know no matter how much I like your watches I will never buy another from you or anyone else/ I will also get the person who talked me into buying from you to never buy from you again as he told me that if Invicta did not take care of me he would quit as well.
I loved the sale price.
Wish could use PayPal, present as option but when checking out not available
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

