Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love this watch. Actually bought one through Amazon a day before but it was 40% off here which saved me over $40. I returned the first one to Amazon.
Watch did not work, highly unsatisfied. This was my first online purchase with Invicta
Emailed customer service about a possible return of the watch but have not heard back yet.
Great product seamless transaction
Excellent transaction!
Everything was easy going, and simple
I loved the watch and he really love it to thank you very much
Fghhh
Watch was missing a pin so i cant wear it. Was on hold for 12 mins just to speak to someone about it i finally hung up, sent email waiting for response. Probably wont ever order again
Website crashes multiple times during the payment period. The day after I purchased 2 watches, the site had a sale for 65% off. I was a bit aggravated I bought too early. One of the watches didnt look like what I suspected it would look like in the picture.
A shame we can not take advantage of the discount codes outside the US. Adding postage to an item with a destination outside the US means the product ends up with 0 saving and in some cases more expensive.
Good quality, the prices were unbelievable. Would order from this site again. Customer service was kind and courteous as well!
Very quick and expedite service, process of ordering was very easy and quick and the item arrived very fast.
Seemingly a quality watch, I will be buying 1 or 2 per year, everything about this watch is nice. The bulkiness stands out. The watches are in a class of there own...
I absolutely love my Invicta's so I bought 2 for my wife, I paid the extra money to have them overnighted, didn't realize that there was a day to 2 day delay and if you order 2 items they will only mail out 1 at a time. Missed her birthday and Christmas, but she loves them
Friendly and super fast"
Great
Easy to find items.
Faster service than expected. Would liked to received a shipping notification.
I am a huge Invicta fan! My brother and I both have invicta watches and wanted to get our Dad one for Christmas. The online process was not user friendly and also not secure. I ended up mistakenly placing two orders due to the website not validating my billing address and only asking for the shipping address. This was found out once I called in to cancel my first order, but it had already been shipped. The website was not easy to navigate or go back to previous pages, just an all around hassle. I still love the invicta products just wish the purchase experience was a lot smoother.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

