Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Invictastores.com has really been a blessing for me. I was a fossil woman and now I've fallen in love with Invicta... I prefer the bigger casings 48 to 52mm
I love Invicta, just purchased my 26th watch from them, Norma 6.
Very Happy with product and services, I will shop and make future purchases, and look forward to it,
Great product. Bad customer service. Long delivery times.
Original order was cancelled due to watches not in stock. Replacement order received within 7 days
Thanks.
I would definitely buy again and recommend to family and friends!... the prices ar3 very reasonable and I loved the watches so much I brought one for me and one for my son!
I thoroughly enjoy my experience with Invicta stores.com.! I have about 6 Invicta watches ;)
I have ordered 7 watches since Christmas. One came in broken. I submitted an email about it, but have not received any reply yet.
Bought several watches and always great service
Fantastic and quick
Very nice and simple
I had no problems...
It was pleasant and easy. Also I received my package at the time they determined with no problems.
My husband loved it. It looks wonderful and works excellent! It's worth what it costs! Recieved it quickly and in great conditions by fedex! Couldn't ask for more! Very happy with this buy!
This is my 9th Invicta. Of all the ones ordered the only disappointment has been the one just prior ( Coalition Forces with yellow band-- which appeared very cheap and to my surprise the outer bezel did not rotate-- NOT cool as it appeared it did when watching the TV presentation. I should have returned this one). This one has been great as were the rest. Kevin Shumelda, Viera,FL *******
One of the three watches was alot smaller than anticipated.
I'm enjoying my watch. A little larger than I expected however it's fine with me. Bold but beautiful!
I ordered not one but two on the same day, they both arrived and when I opened them they were much nicer than the picture represents, they were a great value as well being end of year deals, I have gotten many nice compliments already. Once you own one of these timepieces you'll be very happy with the quality/value and probably will never buy another brand, highly recommend!
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

