Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very Easy...Great discount
For the first time I received a product that was defective,however,your customer service was extremely professional and very attentive to my needs.thank you
I have never received a defect and love every watch I have bought from invicta.
It was great.
Great shopping experience online. Easy to search the exact watch you are looking for.
It was great
They are great sales, beautiful watches, and great customer service.
Very easy and smooth when ordering online. I just hope I don't have to actually call your customer service line. I've never been able to actually talk with a "live" person. Have left messages but never received a reply. This is an area where your company needs to improve.
I'm very happy with the product and customer service. However, I'm very unhappy with the delivery service for this purchase. The package was mysteriously "lost" for seven days by FedEx, until a claim was made by Invicta. The customer service and assistance to recover my package by Invicta was excellent!
Great! Got a watch at the extra 50% of sale it is great!
Very clear web site
It was efficient and easy to purchase
I really love these watches and this is my second one
This was my first Invicta purchase and the watch did not disappoint. Loved the fast shipping as well.
Ok good quality
Quick and easy to make this purchase!
Please bring back the buy 3 get 70% off!
Great service, beautiful watch. Will order more.
Very nice watch, wife loved it. Highly recommend Invicta watches. Thanks
Good service nice watches
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

