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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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I had to return the watch... did not work. I took it to local Invicta store and they could not make it work as well. I had to pay $30 to return watch to get fix...rip off... especially when a brand new watch doesn't work. I like the watch, hopefully they can fix. But will not buy another one or recommend Invicta watches.
Very easy to do business with Invicta stores...one comment when Invicta is offering huge discounts on watches " In this category only" you should just list the watches that will be discounted..
Great products and service. Love Invicta!
Watch was the correct style. The watch was much to thick and heavy for my purposes.
I like the way display the watches but my purchase was denied several times this past weekend, for some unknown reason. I just purchased two watches using the same card. My delivery was perfect timing, but only one of the watches looked in "Brand New" form the other watch was missing it's tags plastic covering, but unfortunately, I didn't have time to return the watch for an exchange because it was a gift.
Easy to navigate website, good prices
Agradable
Great experience. Wish more online deals like the store deals. Buy one get three kinda thing.
It was a quick and great experience. I will be purchasing other watches from Invictas.
Quality product, on-time delivery plus superior customer service in store
I was pleasantly surprised by how easy the shopping works. I was referred to you by my brother.
I like the quality and collections the store offers...Very pleased with everything.
They were out of stock of the item I bought, they apologize and tell me to put another perder and that they will honor the discount and refund to my credit card, this is the order I send it to CS... Nothing happened no refund at all, pure BS, this is really bad... if you tell a customer somenthing you need to honor the proposal...
Wanted to order the sizing kit/tools, could not locate
Great watches. This is my third. Many compliments on all of the. The only brand I wear.
I like the large selection of Invicta Products and the Quality and
Price.
They had the watch I wanted so I bought it from them. They delivered promptly. I have nothing to complain about.
Excellent Shopping Experience. Product arrived wayyyyy earlier than expected! Beautiful watch too!...and great price, especially with the savinga coupon. Thanks!
Easy to use and navigate. After I received the orders, the wrappings were put together in such a way as to make me think that the orders were 'returned' items repacked for a sale. Otherwise, I'm okay with my watches.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

