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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Purchased four watches, wasn't told all were not in stock. I was charged for the four...did receive refund but didn't seem commensurate to what I bought. Also, one of the three I did receive clearly had already been purchased and returned. The packaging was damaged, the cushioning material was dirty and mishandled. Should have been changed or not included. Given the service I have always received from Evine...thought going direct to company might be even better...SADLY MISTAKEN. WILL NOT DO THIS AGAIN...may also stop buying Invicta...sad because my husband has more than 50 watches. Recently, noticed ShopLC selling a brand of watches we're not familiar with...planning to try them.
Dr. Flanagan
Fast service, and awesome product...will order again
The watch I ordered was beautiful and came very, very fast (less than two days!). The deal I got on the watch was simply amazing. No other website had such a good quality product for such a good price.
Site needs to persist selections in shopping cart even after user logs off. Would make it easier for people to maintain their selections even after logging off.
Quick and easy
Everything was great, shipment was on time and packaging was good. Beautiful watch! It's an anniversary gift.
They have a nice movement
My computer is down so I have been using a tablet and smartphone and haven't had any problems.
Great shopping experience. So many to choose from. Looking forward to ordering more.
Great sale price fast shipping
Very easy and coupons made affordable
Love the new watch
Great character watches for a great price. The Popeye grand diver is an awesome watch an automatic for under $100 great deal.
Good merchandise and good price
Excellent shopping experience, fast and trustworthy
I was surprised that I did not receive any manual with the watch. I have since ordered another watch and that one did come with a card to record information on and a manual. I'm not sure why this disorder did not come with one. I was disappointed. After now ordering a second watch I know that it actually should have come with one. I am also very aggravated with FedEx. I think that Invicta should speak to them about their poor services. Although Invicta had my shipment ready to go by Monday morning around 9:30 FedEx did not come to pick up the package until Thursday morning. I'm not sure if it's customary for a package to take days to be picked up. This doesn't sound right to me.
Easy online order.
Love easy order process. However fedex is a little difficult with delivery and pick up process.
Easy to order and Love the coupon code
Online shopping made it so easy to order.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

