On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Delightful experience
Great product. I own many Invictas and they're my go to watches.
Everything went well, i enjoyed the service and enjoyed the watches except for one thing. The size of the Bolt 55 mm was entirely to large FOR ME. It was to large and to heavy on my arm, i had to return it, thank you very much for allowing me to return it. It's in the process of being returned.
Nice product.for price,appearance. First time buying invicta products. Not sure about endurance. I have not had it long enough to comment on this.check back in 4 years
Excellent product choices, prices, and customer service.
Processing was quick.
Great selection of watches... found just what I was looking for!
Excellent website to direct your wants into reality
Haven't had any issues.
Fast, easy and convenient
Why haven't try USPS delivery? It's less expensive and up to I know is very effective
I bought 2 watches, I loved mine,but the one for my boyfriend just wasn't his style, so it's in process of being returned. Although I thought it was very nice, he likes the bigger bulkier invicta watches, he's not into the strap wrist band. But we love your watches.
The service was exceptional. Bought a gift from the Gabrielle Union Collection for my girlfriend. She was beyond excited about the gift and how it was packaged.
Thank you for the wonderful service and helping to make my girlfriend feel special
This is the best ever automatic watch I have in my collection. If you don't know automatic watches you can be a little disappointed with the accuracy of time keeping when you compare them to quartz movements. This watch is running fast 2 to 3 seconds on 24 hours period. Amazingly good.
Lists are difficult to populate. We lost our cart twice. Website is slow.
Delivery came on time.
High quality/elegant watch! Well satisfied(quality and price)!
I usually have a good experience except for the promo code sales. 50% of the time they just do not work with certain items even though when you click on the sale they pop up in the sale but the codes do not work with them. I know there is a disclaimer saying the code only works with certain items but the ones not included should not be in the sale page with the included items. It's almost like a bait and switch scheme. I still find great deals and IMO Invicta makes some very good quality products I have NEVER had an issue with one of their watches.
Very easy to use the website
Great deal. Fantastic quality. I'm excited about my latest purchase.
All products arrived when stated except for Model ******* which I ordered before it was out of stock. I don't know if it will arrive or not.
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members