Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Just love the unique style of these watches.
Extremely disappointed I paid for 2 day shipping and didn't receive my watch until almost 3 weeks later I needed it for a gift and I called and was told I would have it in time and still didn't receive it for another week. Was highly upset and will most likely not order again. I was a faithful customer as my husband owns many of your products.
Buenísima. Las veces que he tenido dudas llamo y rápido y amablemente me ayudan
Love the line. My 3rd big face watch from Invicta. I will be offering more!
Happy with my purchase! Easy to search for products and easy to checkout.
I have over 100 invicta watches and this is my first order of bracelets and I love them also. I will be ordering more and still collecting more watches because the prices are great along wit customer services.
My hubby loves watches and invicta is one of the brands so i will be ordering from you guys again
I have couple of watches I duplicated and cannot reach anyone in customer service. Delivery is very slow.
Sad to say, but items are very slow to arrive. I have ordered in the past and 7 out of 10 times things did not arrive on time. I really like Invicta products. Please keep your promise to deliver the item to your buyers.
Watch is excellent! Love it. Customer service didn't respond to emails. Understand shipping is delayed right now however my label was created and order packaged for shipping a week before it was actually shipped out. Couldn't get any clear communication on what was happening.
Delivery took too long
You sent an email that order was received but I could not check status. It took almost two weeks before I had the watch which is a very long time for order process.
Great pricing, delivery took too long.
Love the product and brands you offer.
We are invicta fans
Love the wide selection and the overall look of the product.
Excellent so far, great!
Very simple procedure... website was awesome to made the purchase.
This is the 6th watch I've ordered since the x-mas in July sale.Its been great.5 out of 6 orders.
I have purchased numerous times from Invicta with no issues; however, this last order took weeks to arrive and each time I called I was told it was being shipped in the next day or 2 but it never was. This was a special gift for my husband for our wedding anniversary and I didn't receive it until almost 2 weeks after our anniversary which was very disappointing.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

