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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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First off they ship through fedex which is horrible. Fedex tracking stated that the watch was in transit for delivery but never tried to deliver. They also stated that the product was being held a facility yet I never received any notice about it. When I called customer service I asked what my options were and they said they can reship it or I can get a refund. I asked for reshipment yet today I get an email saying that I am getting a refund. They should have issued it as soon as I called and they got word my package was being returned
My experience is greatfull and I don't have any problems
Good job.
Perfect color scheme. Great price!
No commet
Web site very easy to follow.
I still need clarification about resizing and warranty.
The items are beautiful. The items are gifts so they have not been worn yet.
Good
2nd invicta I've owned. Really like the quality!
Great. I am completely satisfied with the watch and the service.
Fast, easy and secure.
Very good
I purchased the Limited Edition Batman watch for my husband for Christmas and he absolutely loved it! It was delivered fast, came in a sturdy watch box, and the overall quality is great and heavy duty!
Great product at a great price
Quick and easy checkout. Great specials.
I love Invicta Watches and I wanted this one.
Love it!
The price of the watch I paid for was not a deal at all. I ordered one watch and paid for two. I planned to have this item given as a gift before my family left and your shipping time was off by 3 days. The web page had issues. Over all I'm not satisfied with the ordering and handling of your products. Your products are amazing and I am a watch collector and so is many of my friends and family. My family member I was going to gift this to had already left l. Making this the most inconvenient gift ever. I had ship it again!
Didn't use the watch yet it is a Christmas gift so we'll see how it is when my daughter uses it.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

