Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thank you for your prompt shipping times, but I wanted to cancel and re-select another watch within MINUTES of placing the first order and I couldn't. Now I have to go through the hassle of returning it.
Lots of watches and easy to make a choice... I went into the web site and looked at all the watches and found the one I liked the price was right and it was just what I was looking for...
Love the deals that they have, the shippings options amazing
Shopping experience good!
Shopping is always great here
You website is not easy to navigate. But the watch I received is outstanding. It's even more beautiful than the pictures and I love it. Since receiving I get complements on it every day.
Thank you!
It was a good experience for my first time shopping with y'all.
Great shopping site for Invicta watches, great low prices and many choices to choose from. I have told friends about this site and they too have purchase watches.
Problem with logging in to account. Tried several times
Always a good experience!
This is my first invicta and I'm sure not my last. I love it!
The drawing of the watch looked nothing like the actual watch. I am returning it for a refund.
My first Invicta Angel watch and I love it! I will continue to use the website in the future
Invicta stores purposely ships the limited edition watches with the cheaper, non-limited edition watchs. Ex. Star wars, DC comics, Snoopy, etc. I called help line (note: they do not call it customer service, even they know that would be a lie). I am allegedly getting a correct box. So, why did i have to call to get the box that was supposed to be shipped? 2nd problem was one watch was to come with a 3-slot pelican style case. "help" said "oh we ran out of those" I showed her the web-page and she actively worked to have the web-site changed. I took screen shots though. LIARS, CHEATS!
Great
My family loves Invicta watches and the website has the best sales
Awesome time pieces (diver collection) and even bought Invicta Yellow fragrance! I have yet to have any negative experiences with you guys and I just bought my third and fourth watches. Keep it up!
Took longer then expected to get here but when I called customer service, they had the answer right away
This is the second order I placed, Happy so far
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

