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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Very easy to place and order and it was del. Before the due date.
Great selection, great prices!
Great products...have always enjoyed Invicta watches!
Bought 2 watches for $88 each. They went on sale the following week for $74 each. Requested a refund of the difference, which I quickly received!
I have been wanting one of theses watches for a while now and now I have one
Good prices and I love Invicta watches because are a good quality and very nice models
The only real complaint I have was the processing time it took to ship the item to me. Fed Ex got it to me the day before it was scheduled to arrive which was great, but the entire wait time was 9 days from when I ordered it. That's too long in today's world. I can order something from Amazon and have it the same day or next day, if it's in stock and not coming from China.
While I don't expect Invicta Stores to be able to do that, it should've taken no longer than 3 or 4 days to get it to me, unless they were out of stock of the watch I purchased, which should've then been communicated to me.
I expect slow service from Evine, because that's just how they operate and they are a retailer of others products, not directly affiliated with the company I'm buying from.
Speed up the processing time and I'll continue to purchase watches from them.
Everything thing was well taking care of
Great!
The sales are fantastic. Delivery is always fast. The invicta card makes buying easy
Nice watch but it took 10 days to get it.
The strap broke... 2nd day.
I am always happy with Invicta product.
Price was amazing but the lead time was absurd. It took over a week for the watch just to ship out. Called customer service and all they could tell me was, "It should ship soon." All in all I would give a rating of 7 out 10 overall.
It took two weeks to receive my watch
Slow process
Good product quality, customer service processing speed is great
It is ridiculous that it takes so long to ship after the order is made.
Very pleased I got quite a few Invicta watches from the Venoms to the Grand Diver to the pro divers now I got a Russian diver and again very nice and you will be hearing from me again the collections keeps getting bigger
Great product at an unbelievable price,securely packaged and shipped in a timely manner.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

