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Invicta Stores

4.4

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Invicta Stores Reviews Summary

The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

value
53
quality
47
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Victor L.
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Very easy to place and order and it was del
April 14, 2019

Very easy to place and order and it was del. Before the due date.

Date of experience: April 14, 2019
Jose G.
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Great selection, great prices!
April 14, 2019

Great selection, great prices!

Date of experience: April 14, 2019
Brad M.
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Great products...
April 14, 2019

Great products...have always enjoyed Invicta watches!

Date of experience: April 14, 2019
Brian H.
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Bought 2 watches for $88 each
April 14, 2019

Bought 2 watches for $88 each. They went on sale the following week for $74 each. Requested a refund of the difference, which I quickly received!

Date of experience: April 14, 2019
Torey C.
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I have been wanting one of theses watches for a while now and now I have one

Date of experience: April 14, 2019
Zoraida H.
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Good prices and I love Invicta watches because are a good quality and very nice models

Date of experience: April 14, 2019
Craig M.
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The only real complaint I have was the processing time it took to ship the item to me. Fed Ex got it to me the day before it was scheduled to arrive which was great, but the entire wait time was 9 days from when I ordered it. That's too long in today's world. I can order something from Amazon and have it the same day or next day, if it's in stock and not coming from China.

While I don't expect Invicta Stores to be able to do that, it should've taken no longer than 3 or 4 days to get it to me, unless they were out of stock of the watch I purchased, which should've then been communicated to me.

I expect slow service from Evine, because that's just how they operate and they are a retailer of others products, not directly affiliated with the company I'm buying from.

Speed up the processing time and I'll continue to purchase watches from them.

Date of experience: April 14, 2019
Joseph S.
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Everything thing was well taking care of
April 14, 2019

Everything thing was well taking care of

Date of experience: April 14, 2019
Jeffrey J.
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Great!
April 14, 2019

Great!

Date of experience: April 14, 2019
Stephen J.
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The sales are fantastic
April 14, 2019

The sales are fantastic. Delivery is always fast. The invicta card makes buying easy

Date of experience: April 14, 2019
Peter L.
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Nice watch but it took 10 days to get it
April 14, 2019

Nice watch but it took 10 days to get it.

Date of experience: April 14, 2019
Bond D.
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The strap broke...
April 14, 2019

The strap broke... 2nd day.

Date of experience: April 14, 2019
Krzysztof S.
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I am always happy with Invicta product
April 14, 2019

I am always happy with Invicta product.

Date of experience: April 14, 2019
Invictalover Q.
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Price was amazing but the lead time was absurd
April 14, 2019

Price was amazing but the lead time was absurd. It took over a week for the watch just to ship out. Called customer service and all they could tell me was, "It should ship soon." All in all I would give a rating of 7 out 10 overall.

Date of experience: April 13, 2019
Chris M.
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It took two weeks to receive my watch
April 14, 2019

It took two weeks to receive my watch

Date of experience: April 13, 2019
Carl V.
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Slow process
April 14, 2019

Slow process

Date of experience: April 13, 2019
ff V.
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Good product quality, customer service processing speed is great

Date of experience: April 13, 2019
Tina C.
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It is ridiculous that it takes so long to ship after the order is made.

Date of experience: April 13, 2019
Stan B.
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Very pleased I got quite a few Invicta watches from the Venoms to the Grand Diver to the pro divers now I got a Russian diver and again very nice and you will be hearing from me again the collections keeps getting bigger

Date of experience: April 13, 2019
Rick S.
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Great product at an unbelievable price,securely packaged and shipped in a timely manner.

Date of experience: April 13, 2019

From the business

Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.


invictastores.com0
Hollywood, FL, United States
+46
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