On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Terrific helpful sales technical support, fast and courteous
Very good selection and awesome prices
Looks fast but will wait until my watch is received to knowcthe servicece experience
Watch is not working
I purchased the watch as a gift and was thrilled to see the Marvel line! The price was amazing and the coupon code offered on the website provided additional savings. The watch arrived in a beautiful case which to me really elevated the excitement of the gift. My purchase arrived about a week after ordering. It does take about 5 business days to receive your delivery tracking information, so don't panic if you haven't heard anything within a few days of ordering.
Easy to navigate the website, find my watch, order and received. All without incidence.
Thank you for a good experience. Plus the price was great!
It was a fast easy great experience
Like the watch.
Shopping experience was great! Website was easy to use.
So far was good. But have not filter by type
Took a long time to deliver
Great! The color of the watch in photo was different from the actual watch but I still liked it. A little disappointed
Great job I love to shop for these watches
I'm very pleased with my shopping experience so far. All of the Marvel watches were together so it was easy to choose the one I wanted.
Easy Peasy!
2nd order... hope it comes as fast as the first time!
NICE WATCH
Staff: Almost every watch has missing or inaccurate information in the description fields. For customers not familiar with Invicta, this could be the potential of lost business. I passed a watch a couple times due to complications and movements being inaccurate and/or missing altogether in the info section.
The motto of the Invicta brand is "Invincible in detail" the description portion of the site does not support Invicta's mission (don't mean to be harsh, just tellin' it how it is from a customer's point of view).
Web developers: Watches of the same make/model that contain the same complications with different color variations should be grouped together. That would be a good addition to this site.
Would be nice to have the ability to view the watch purchased from the order summary page.
Thanks,
Easy to navigate, great prices and was given coupon code from manufacturer.
Very nice watch at a ridiculously low price. I have many watches, including several very expensive
Ones, and this pro-diver is just as nice as can be.
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Watch Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members