Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My overall experience was great. I received my items in a timely manner. I'm overly excited about my purchase and I'm looking forward to purchasing more items.
Found what I needed.
I've been buying Invicta because of its quality, design and modern style. Its a wonderful and the right dressing complement.
I Love Invictas women's watches they're beautiful. I just wish that they wasn't so big, almost manish, I have to remove four to five links everytime, being that I'm a petite woman
Very nice watch for an excellent price.
Terrific
Pretty good and fast with everything going on it's great to see that you can still get your stuff in a timely fashion
Easy to navigate site
Overall it was good but trying reach someone on the phone practically impossible!
I ordered it for my husband as a gift and he loved it
I paid for two day shipping and did not receive items until a week later
Very satisfied
One of the watch need a change of battery
Love the Black Panther watch. The shipping was slow and the communication with processing and shipping waa poor but they have great watches.
My husband and I have several Invicta watches. The price and quality is great.
Customer service was work from home, dogs barking in background and apart from the wait time not too friendly. I was rushed multiple times. I called because the price of a watch kept changing. I had screen shots of each price as it changed and wanted it for the first price I thought it was. The guy was no help and said to try it on the computer where I had the same price then said he couldn't honor the price on his end even though it should different on mine.
The product is nice. My boyfriend loves it.
Really like shopping online. Gives me a chance to take my time and really decide what i want.
Problem free experience.
Awesome service, great price, fast shipping.
You need to improve your shipping communication status
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

