Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to shop and a good price
The website is easy to use.
Great experience however, I did not like the watch I received. Also, I wish that we could return watches in store versus having to wait for someone to email you back with a return label.
Excellent service, the watch impecable!
Not many choices with silver dials
Love these watches! I've bought around 10 of them I've the last 8 years. For myself and gifts for family. So yes, I do love them.
Super easy to find the watch I wanted and didn't have to jump through hoops at checkout
Quick and easy to use
I like Invicta
Besides the fact it took almost 2 weeks to receive my watch, it was a good experience. The price was well worth the wait.
Very pleasant.happy customer
The shopping experience was good.
Excelente experiência. Recomendo!
Fast and easy and appears to be secure
While making purchase it state no shipping charge, then was charged 12 for shipping, which I think is too high, this is the second watch I have ordered, I thought you get some kind of discount for 1st order which I never got and your customer service hours are not very good.
Amazing love the sales
Purchasing process was quick and fast
The product is very good:)
The price was good (fair):)
But 2 (yes, two) weeks to receive the products is very very very bad:(
Fedex is terrible:(
Invicta should work with USPS and/or UPS may be, but not Fedex :(
Sweet and Simple!
Thanks Invicta
THE WATCH IS BEAUTIFUL AND THE PRICE WAS RIGHT WILL BE CHECKING YOUR WEBSITE FOR FUTURE DEALS
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

