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The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
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Enjoy shopping with invicat ALWAYS finding something for gifts on that special occasion
SO FAR SO GOOD.Received my watch and it is awesome
Decent selection, though I wish there had been a Captain Marvel watch, too. I was disappointed to learn that the extra 35% discount didn't work for certain selections, but I am happy with the items purchased.
The item I received requires repairs before I even wore the timepiece for the first time. I have been in contact with customer service however, the experience has not been smooth.
Love the product. Excellent price. Quick delivery. AWESOME EXPERIENCE!
Very Good I really enjoy your watch's!
Processing and shipping takes quite awhile. Wish it was faster. But overall great price and watch comes inspected and packaged safely
The only issue I have with it and that the stores right now is your Watch service department I had one of my watches sent back to Invicta for service because the second hand was not working correctly I receive the watch back after maintenance on it and the watch secondhand still does not work correctly very dissatisfied
Good site, with interesting selection of watches.
I recently purchased the Invicta Pro Diver Men's Automatic 53 mm Rose Gold Case Rose Gold Dial (Model *******). After searching the Invicta website, I chose this watch primarily for its styling, case size, and rose gold color. It was on sale at a very reasonable price. I am very happy with my purchase and shipping/delivery were quick.
I love invicta
It took to long to process the order. About 6 days.
It took too long to process the order before it even shipped. I don't understand why it takes over a week to process an order for an item that's in stock?
Great and I will shop here again
Very fine
Needed to replace battery. Came with a dead battery.
My shopping experience this time has been great. Getting the item selected and ordered was simple and quick.
Shipping too high.
Met my expectations...check out page not intuitive.
Asked for assistance from Service Reps. (twice) who could not explain why (in comprehensible English) I
Was unable to access shopping cart on website AFTER SIGNING IN...Have since cancelled account & will
Never order from (or ask for technical service) from Invicta again...Thanks for nothing! L.S.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

