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Inverter Supply Reviews Summary
Inverter Supply has a rating of 3.6 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. Inverter Supply ranks 8th among RV sites.
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The price was great. Shipping was fast and free. They do insist that you don't sign receipt of shipment if the there is any damage. Mine was sitting on the front porch showing lots of abuse. Nobody asked for a signature. But it checked out OK. Several days later, the auto start function wasn't working. Aims Power tech support suggested that auto start unit might be bad and asked me to work with Inverter Supply to do an exchange. Instead I got an RMA for warranty work and I'm expected to pay the cost of shipping to Aims Power in Nevada. At least $153. That's 20% of the purchase price. Buy generators from Lowes or Home Depot so you can return defects in person.
Falsely lists items as in stock, takes forever to ship. If you need to do a return once you finally get the item, they will claim it was a special order and charge a huge restocking fee. Look elsewhere if you want integrity and good customer service.
Ian,
We do apologize for the inconvenience you have had shopping with us. We ship out a lot of products and try to keep inventory as accurate as possible. Sometimes it takes some time for our system to sync with the warehouses to show an accurate inventory count.
I did notice that you received your item but requested a return authorization.
Please note on any returns we charge a 20% percent restocking fee. This is indicated on our terms and conditions when you checkout.
If you feel there was an error or misunderstanding please contact us so we can rectify the situation.
Was told the batteries should be sent by June 22. Please email me when they are sent.
It worries me that you do not know about the batteries.
Received the inverter I ordered in two days, just had it installed and everything is working fine. Nice doing business with you...
From the business
Inverter Supply is a single source supplier of Renewable Energy, Lighting, Marine, RV, Powersports, Hardware & Tools. Our extensive line of products are backed by the best manufacturers in the industry.
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Skip,
I do apologize for the inconvenience. Please note All products are warranted for 15 days from the date of purchase regardless of manufacturer's warranty. After 15 days, the customer will be charged the freight for replacement. If you have any other questions feel free to contact us directly at 888-606-2149.
Inverter Supply