InkedShopReviews 59

Ordered 2 shirts in May received one about a week and a half later still waiting for the second. Emailed them and they said they would have a 2nd sent out and if I get two to contact them and they will send me a shipping label. Ok week goes by and still nothing and not even tracking info. 1st tracking info still has a date of may 31st. Emailed again and now they sent in a claim for me but I was denied somehow even tho it's not 30days yet. Now he's telling me that the warehouse cant ship out another, after he already told me they would. Wish I would've read these reviews first I wouldn't have waisted my time. Lesson learned I guess.

This was shocking service. I never received my item despite waiting 3 months and counting; customer service was lacklustre, took several emails to get a response, which was standard copy/paste & I kept getting handed to different people throughout the correspondence. My tracking number stalled a day into transit and had then been reported as untraceable both by USPS and Australia Post.

Shipping insurance was a joke and I had to fight for my refund voa PayPal dispute and explaining the situation to customer support for a third time.

I will never buy from them again; I wish I had found these reviews first.

This business is not to be trusted. We ordered a shirt that didn't fit right, so we contacted them about doing an exchange.

We received a generated email explaining return/exchange policy. We emailed them again, and finally got a real person to speak with us, who said there wouldn't be a problem.

Weeks after sending our return, we got our same package back that had a note saying it was refused.

We emailed AGAIN asking why they sent the package back when they said they'd take it, and they had no explanation for this. They literally said "Weird, we don't know who would do this. Sorry about that."

No further help was offered to us! Don't buy from them.

The other day I ordered a shirt from the Inked shop (website) and everything went smooth. I was so excited because I had been searching everywhere for this shirt and I finally found it! My order was confirmed on aug 11 2018 at 6:53 pm and today at 10:15 am I got the notification that my shipment was on its way with a tracking number included. Then at 1:36 pm I received a email about a refund and probably some automated response that didn't make sense but said it the shirt was out of stock. I now feel like my credit card information could possibly be at risk because I've never had any company just refund my purchase after I've received my tracking number. I don't trust it, and I would be careful if you order from here! And good luck on getting what you purchase.

ITEMS ARE FROM SEVERAL DIFFERENT MAKERS. Please keep in mind when choosing what you want from the different brands. That being said, I Have ordered from the site a few times. My 1st dress was too tight and I was given credit to reorder after returning it. All items I've ordered were Good quality. It does take awhile to receive with standard mail so order way ahead if it's for a certain occasion. And I just order a size or two up as a rule when ordering from here now

Bought a jumper but:
1. It took a long time to arrive (Semi-forgivable as it was being shipped to Australia)
2. The fabric was so thin that it was actually a long sleeve shirt, not a jumper. My partner actually burst out laughing when I opened it and held up my 'new jumper'.
3. The item did not have hems, it was just rough cut - this was unable to be seen in the photo due to the way the model posed and the fact it was black.
4. It ended up costing me a grand total of $70AU (for a scrappy long sleeve shirt!) after currency exchange and shipping, even though the item itself was on sale.

The buying process was easy and the item did actually arrive, but I was disappointed with the quality and sly marketing of the product. I suspect it was made in China or somewhere similar.

I won't be shopping there again.

I placed and received my order just fine, unfortunately I needed the next size up. So I emailed the Customer Service email, and got a reply that I had to pay for my own return but that if I put my order number and what I needed to be done, they would take care of it. So ok, not horrible, I can print up my own label. I shipped the return/exchange and it arrived to their Returns Center on 2/13/17. I waited until 2/20/17 to make contact because I had not received a new tracking number or even confirmation that the product had shipped out, I left 3 voice messages, once on the 21st, 22nd, and 23rd and I had sent 2 emails out on the 20th and the 21st. Not a single response. Finally, I reached out to their facebook page, seeing it said they 'typically reply instantly' I thought 'awesome, we can get this taken care of'. I did get in contact with someone through facebook who issued me a refund of my first order in the form of a gift card so I could replace my order, however, going to the next size up, the price went up, and would leave me paying for shipping, yet again. So I explained the situation to them, and kindly asked if I could get shipping reimbursed as well for this second transaction, from then on, they had read the messages, but not responded to anything. As sad as it makes me to say this, I most likely will never order from them again.

I placed an order this shirt that displayed a V-neck on the site. But when I got the shirt it wasn't even close to what was pictured. I've emailed and called and still no reply backs. I refuse to pay for return shipping if it's their fault for false advertisment. Horrible customer service and false advertisement! Never buying from them again! Oh, and they took forever to ship it out to me and I live in California. (pictures the shirt I ordered was the woman v-neck tee and I just realized they sent me the man tee)

Ordered 4 items in early November. 3 arrived. Sent numerous emails asking about the order & only 1 time got a reply saying it was shipped on December 4. It's now December 31st & still no item! No replies & no one has ever answered the phone! Worst part is I'm in Australia! What more can I do?! Also, tracking info gave me a response that it "couldn't be tracked". When I went back in to my emails the attachments were unavailable! NEVER SHOPPING INKED AGAIN!