Infowars

I ordered my supplements on November 30th 2022. It is now December the 31st. I got one reply e-mail to which they lied to me stating my order would be shipped about 5 days later, this NEVER happened. They gave me the same excuse as 3 other times when my order was very late. This round takes the cake, it never showed up and they took my money. The excuse, "we are in the process of moving warehouses" really Infowars, 3 times in under 2 years. What a coincidence. That's a lot of moving.

I will NEVER order from them again and after the new year I'm going to my bank to try and get my money back. Order from Global Healing instead. They have great prices, good products and actual customer service.

Infowars has ZERO customer service and is by all means not accountable what so ever. I have spent thousands of dollars with them over the years. I will NEVER again buy anything from them.

They work, highest quality, lab tested and no fillers, you get what you pay for.

It's obvious that all of the 1 stare reviews a pure b.s. You ALWAYS get what you order from Infowars.

If ANY company charges you/takes your money and you never get the product or your money back, that company/business would no longer be in business, because that is illegal to do so.

They tell you you get rewards point for buying their products. Well, not true i bought 5 bottles of their down & out and never got reward points for buying them in fact they don't even show on my history page ant i spent $149.99 on the product. I have been a great customer for them until now and i don't understand why they won't take of this problem jon gochenour an unhappy customer

I've bought many of his products. The only one that gave me a problem was oxy one... for cleaning out your system. It gave me a painful cramping in stomach. So I suggest doing 2 pills if your sensitive like me and not the 4 pills. However his other stuff like Turmeric is great and ultra12 fish oil products... male vitality another great product. Also there turbo force is awesome. He really has some great products! I've bought allot of them. I think some of these posts are fake!

Jones exploits the mentally and emotionally ill by making up crazy conspiracies and then offering to sell solutions to his cult or weirdos. His products have been proven to be useless with huge markups and some are even dangerous for your health.

https://www.newsweek.com/alex-jones-infowars-supplements-tainted-lead-*******
https://www.salon.com/2017/08/10/alex-jones-infowars-supplements/
https://www.buzzfeednews.com/article/charliewarzel/we-sent-alex-jones-infowars-supplements-to-a-lab-heres

I like Alex and thought I would try and support him by ordering some food. Not sure whether Alex knows exactly what the real story is on his "2 weeks shipment times" of storable food since he's probably not very hands on with the product delivery and customer service stuff by the looks of a lot of these reviews. For those of you who doubt that these are real reviews, go to the info wars site, click on any of the links to storable food, and try to get the reviews to come up. Reviews for food will not display on your screen... for any of the storable food..., that tells me the reviews are so bad (probably customer service related complaints) that info wars won't even let food customers publicly comment on their food buying experience... wont even show them. What kind of company wont even show reviews for a product they brag so constantly about? I ordered a years worth for 2970. 00 (before I realized you couldn't see any customer reviews). They charged my card, promised 4 weeks delivery, never confirmed the order, then after 10 weeks, would not return phone calls to their customer service desk asking where the product was. However, I still hear good ole Alex on the radio every day saying " they're shipping most of it in 2 weeks but we're saying 4 weeks just to be honest" Imagine my surprise to hear him saying that when I'VE BEEN WAITING THREE MONTHS AND STILL HAVEN'T RECEIVED THE FOOD I PAID FOR IN LATE MARCH. Something fishy is going on here... ALEX IS DOING EXACTLY WHAT HE SAID THE SHADY STORABLE FOOD COMPANIES DO, GET YOU TO ORDER BY PROMISING 4 WEEK DELIVERY, THEN DO ALL THEY CAN TO AVOID YOU FOR THE NEXT 16 WEEKS SO YOU CAN'T REACH THEM TO CANCEL THE ORDER. VERY DISAPPOINTING FROM SOMEONE I PUT MY TRUST IN.

First off, I am a big supporter of Kaitlyn and Millie's channels and wanted to go a step further to support Infowars. I placed a first time $170 order on not just Apparel but 3 supplements to try out as well. I must say after trying them out I had planned to purchase 2 of the supplements again. The initial order was sent with one of the T-Shirts being not one that I ordered. No big deal right? That's what I thought anyway. I sent a email simply stating the issue and that I needed to return the shirt for exchange to get the correct one I ordered. Days pass and no response. I sent another message via email with days passing. On about the 4th day I finally got a response.

Stephanie was the name she went by and stated she needed more information. Okay I copy and pasted the entire transaction explaining again what was sent to me in error. 3 or 4 days pass and "Stephanie" responds saying she would have to issue a return label. Okay. A few more days pass and I send another request to "Stephanie" that I simply needed a return label to send the shirt back that I paid for but didn't order. Long story short here. Stephanie seemed to just drag her feet with no rush, no real concern, not apologetic and no consideration for the time and messages back and forth for days and days for a return that they INFOWARS STORE caused by sending me the wrong shirt! I had been cool up to 2 weeks into this back and forth nonsense with messages. All I needed was a label to fix their mistake okay? I messaged Miss Personality Stephanie telling her that days had became weeks now and I still had not been given the tracking number for the initial shirt I ordered weeks ago (which Stephanie said I would get), nor was I given a return label for the shirt I did NOT order. I was very surprised at the service I had received by Infowars customer service. She responds 3 DAYS LATER being short, making her letters BOLD going through the process of which she had never told me before so how I was I to know? That was it. I decided then I am done with Infowars.com as far as Merchandise period.

You can not get anyone on the phone - I tried that before it led to this but you get a machine. You have to communicate via email on problems with your order. Even with problems that I didn't even cause THEY DID. How crazy is this? New customer, big supporter, we screw up his order so lets drag it out weeks and be rude to him in the process? This is not my idea of customer service at all. I will still watch Alex, Kaitlyn and Millie but when it comes to making any purchases going forward I absolutely will NOT be making.

I do a lot of online purchases and I mean A LOT with many websites. I understand people make mistakes but wow I am still shocked that this is the best people infowars.com store can hire. I have put in writing through this process 3 times at least asking where my return label is and I to date still do not have one. I have still not received the correct shirt I ordered weeks ago.

Fake news does exist and possibly fake reviews too I have no idea. However, this experience was as real as it gets and Stephanie with infowars.com made sure I would never order again and she succeeded 100%. I see myself soon disputing all of the items with my credit card service provider, while packing up all apparel I received and sending it back to Stephanie personally. I would send the supplements as well if I had not been taking them for over 2 weeks now. That's how frustrating this whole process has been. A request for a return due to the sellers error should not take any longer than 48-72 hours tops once contact is made.

Alex Jones you said a while back on the air that "your customer service was very bad and you now realize how important that is, so now your customer service was good". I have to be the bearer of bad news but your customer service is the worst I have experienced in a very very long time...

WHY I WILL NEVER BUY FROM INFOWARS STORE AGAIN
1. Customer Service, according to customer service (in October 2019) stated that there are only three people working in customer service
2. Instead of holding the amount on your card that you spend, like basically every website and store, Infowars.com holds twice the amount you spend.
3. Infowars uses a third party to handle overflow calls as an order line only. Waiting to speak to anyone in that department is at least 15-20 minutes or more. They are rude and unprofessional. Their management is also rude and unprofessional.
4. Unlike basically every other website, if you create an account on the Infowars store, you cannot delete it yourself. Only a few weird, fishy websites bury the delete option deep on their site in hopes you won't find it and give up. Infowars does not even offer that! Instead you have to call customer service, not the order line, if you call the order line they will tell you that you have to call customer service. There are no other phone numbers. However, customer service almost never answers the phone, and instead it goes straight to voicemail. It took me many hours over many days of constantly calling to finally get a hold of someone, that's some grade A customer service there. When I finally did get a hold of someone, she informed me that there are only three people working in customer service, and that there is not a way for a customer to delete their own Infowars store account, but that I have to now send an email. It turns out NOT even customer service can help! However, it also turns out it's not a simple email, you then get a reply email with more instructions on a form to fill out, then after submitting that and someone reviewing it, then the account is supposedly deleted.
By the way, as of November 2019 all reviews of infowars products have been removed from the website. Also the ability to leave a review has also been removed.
A few years ago, Alex Jones stated on his radio program that his customer service use to be horrible, but he has learned how important it is, and now it's really good. He has not learned how important it is, it's really bad.

The fact that INFOWARS is a conservative site makes me question whether most of the negative reviews here are legit, or just another backlash by democrats and their supporters.

Anyways, I bought the "Brain Force Plus" alongside their "Knockout Sleep Support" supplements. It didn't take more than a week to receive both items, found no problem with either, and just started taking the brain supplement. I am going to purchase the protein bars next. Thanks a lot!

We signed up for multiple products (a yr ago) all on automatic draft and free shipping for every order. Fine at first, then they started charging shipping. We called amd couldnt get anybody on the phone to help. We emailed and got apologies for the issue but nothing was done to fix it. We tried to cancel via email and phone message but cancellation was never processed. The only way to get anybody on the phone is when you wish to place an order. How convenient. So while we like numerous products, we cannot continue to do business like this. They owe us months worth of toothpaste that we never received and shipping costs but they wont fix the issues.

The hatred that we have in this country towards our American citizens is foolish. Others view our actions against each other as ignorant and non productive. Our enemies need not invade us, we are destroying each other because of greed and personal egos. My fellow Americans, stop the self imposed destruction of our nation! The Roman empire, the Greek empire lasted longer than the great American empire. So stop, look, & listen and see that we are acting like the fools that our enemies what us to become?

Alex Jones espouses unsubstantiated claims and general quackery, amidst his many false conspiracy theories and tin hat commentary. When he isn't screaming at his former wife for lawfully seeking custody of their children and disparaging her good name, he is making up lies about the Clintons or Obamas. He modeled a tin hat for his audience one. He should have kept it on his head. His website is a total waste of time and is not a reliable/credible source of information. Read that: Alex Jones is a liar.