Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fabric that used looks very cheap. Loos good on photos but when you actually see and feel it, is very cheap
The kamiz (top) color turned out to be dull than what they appeared on the website
Very professional kept me updated on the progress. Let me know if any measurements were incorrect and adjusted them quickly. They informed me when items had been dispatched. Would use this Company again
Excellent service and fast delivery…………….
………. ………………………………………………………………..
Hello Sanjogta K.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I ordered a ready-made size 44 and it was not sewn properly, the armhole was very long, hips tight and the back hanging over
I sent pictures and explained and customer service said they will replace the dress which they never did and when I contacted them to find out they keep repeating the same thing again for me to send measurements
They rectified the mistakes and sent me new outfits. Very easy to deal with. Very prompt in their delivery. Best company I have found. Always there to please you.
Thank you. Anurag is the best contact I have.
Hello Anisa J.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Got confidence on chatting with Gayatri (sorry if the name is wrong) and decided to go ahead. Good site. Lots of choice. Delivery faster than the promised date.
Hello Silvi J.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I am a loyal customer living in Canada and I order my cloths often form your company. I pay extra for custom stitching, but I find that my outfits still don't fit properly. If i order 4 outfits, they are all different sizes. Some seem like they are extra-large. Then I have to pay money to get them sized properly. What is the problem?
When the issue was resolved you were caring and understood the misunderstanding.
Hello Shereen A.
W are thankful to you for giving a positive feedback.
A Happy customer is our Company Motto & we put a collective team efforts to achieve this Goal at our best.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Delivery process was very good.
The Saree was good but the color was brighter than I expected, almost red. Expected a lighter pink. But this is to be expected due to color variations seen on the computer screen. So no complaints.
Great communication, easy to order, delivery on time, if guidelines are followed properly will be stitched perfectly
Hello S N.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Website is somewhat easy to navigate through. Shipping is alright, although it is a bit long for unstitched products.
Product quality of various fabrics were satisfactory except some of the details. I.e, the gem work, etc were falling off after a few minutes of trying it on.
Hello Ameera I.
We are really thankful to you for taking out your valuable time for a positive feedback.
We never compromise in the quality of product which sometimes ends up with some minor issues as you have experienced. Will make sure this never happens again.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I will give it a ***** stars. Happy with the quality of the material and over all experience
Hello Neelu S.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
EDIT—-
The store reps have contacted me and worked with me closely to get the end result I would like and catered to my needs as requested. They provided detailed explanations on the stylings of the blouse and offered to fulfill my extra dupatta requirement (though I don't need now and it was okay if they said no).
Customer service was improved. The quality of the products themselves was high and I will definitely be buying from them again. PS- this was for a bridal outfit and I will be wearing the dress as planned.
—————
My blouse stylings were not as specified in the measurement page. The front, back, and sleeves were all different lengths than mentioned. There is fortunately extra fabric to size as needed as the blouse was also tighter than the measurement I input.
I requested a second dupatta but there was no communication from the store regarding this request (neither acknowledgement nor declining the request). This is a bridal lehenga and I needed an extra matching dupatta as a gunghat.
Additionally, the item was not shipped until 3 weeks later (which was after the promised delivery date) and this was not communicated until I reached out again. Again, as I followed up, I got a response and gave myself 3 months buffer- otherwise if I ordered one month before my event, I wouldn't have received my outfit in time. I didn't mind the delay (because I had time), but I would expect communication where there are delays for whatever reason and responses to special requests.
The outfit came 10 days after the shipping date, which was 2 weeks later than expected.
The plus side is, the quality of the outfit and the color of the outfit are amazing. My main concerns are regarding the stitching of specified styles, the sizes, and the communication between store and customer.
Never received what saw online always some little thing is not there what is shown is pictures
The suit was fitted for custom measurements. It fit well with very nice fabric. It did have a strong chemical smell but after unbagging and hanging in a ventilated space the odor dissipated after several days. I was pleased with the order.
Hello Patricia G.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Beautiful embroidery great prices wonderful customer service arrived earlier than expected
Hello Jamie H.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Very good quality products and good service however delivery times are not accurate anymore. Delivery time keeps getting delayed and products don't arrive on time.
I like their service, I like the suits I order. Material is not good, but still wearable.
Exact size and colour and arrive quicker than expected, thank you
Hello Aji V.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at [email protected] or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti [email protected] IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at [email protected] or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant [email protected] IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product


Hello Baljit K.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com