Indian Wedding Saree

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Indian Wedding Saree

4.0

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From the business

Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!


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Indian Wedding Saree Reviews Summary

The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.

This summary is generated by AI, based on text from customer reviews

service
151
value
126
shipping
128
quality
174
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Material
February 7, 2023

Fabric that used looks very cheap. Loos good on photos but when you actually see and feel it, is very cheap

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2023
California
1 review
0 helpful votes
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The kamiz (top) color turned out to be dull than what they appeared on the website

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2023
GB
1 review
0 helpful votes
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Lovely material and good outfit
January 9, 2023

Very professional kept me updated on the progress. Let me know if any measurements were incorrect and adjusted them quickly. They informed me when items had been dispatched. Would use this Company again

Date of experience: January 8, 2023
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Baljit K.

We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Canada
1 review
0 helpful votes
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Purchase of suit
January 9, 2023

Excellent service and fast delivery…………….
………. ………………………………………………………………..

Date of experience: January 7, 2023
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Sanjogta K.

We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Canada
1 review
0 helpful votes
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Did not resolve
February 5, 2023

I ordered a ready-made size 44 and it was not sewn properly, the armhole was very long, hips tight and the back hanging over
I sent pictures and explained and customer service said they will replace the dress which they never did and when I contacted them to find out they keep repeating the same thing again for me to send measurements

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2023
Canada
2 reviews
0 helpful votes
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Best service
January 4, 2023

They rectified the mistakes and sent me new outfits. Very easy to deal with. Very prompt in their delivery. Best company I have found. Always there to please you.
Thank you. Anurag is the best contact I have.

Date of experience: January 3, 2023
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Anisa J.

We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

India
1 review
0 helpful votes
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My lehenga and saree shopping online
January 4, 2023

Got confidence on chatting with Gayatri (sorry if the name is wrong) and decided to go ahead. Good site. Lots of choice. Delivery faster than the promised date.

Date of experience: January 3, 2023
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Silvi J.

We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Canada
1 review
0 helpful votes
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I am a loyal customer living in Canada and I order my cloths often form your company. I pay extra for custom stitching, but I find that my outfits still don't fit properly. If i order 4 outfits, they are all different sizes. Some seem like they are extra-large. Then I have to pay money to get them sized properly. What is the problem?

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2023
Rhode Island
1 review
0 helpful votes
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Misunderstood
January 4, 2023

When the issue was resolved you were caring and understood the misunderstanding.

Date of experience: January 3, 2023
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Shereen A.

W are thankful to you for giving a positive feedback.
A Happy customer is our Company Motto & we put a collective team efforts to achieve this Goal at our best.
We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

GB
1 review
0 helpful votes
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Saree order
February 2, 2023

Delivery process was very good.
The Saree was good but the color was brighter than I expected, almost red. Expected a lighter pink. But this is to be expected due to color variations seen on the computer screen. So no complaints.

Date of experience: January 3, 2023
GB
1 review
0 helpful votes
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Excellent
January 3, 2023

Great communication, easy to order, delivery on time, if guidelines are followed properly will be stitched perfectly

Date of experience: January 3, 2023
Yatin B. Indian Wedding Saree Rep
over a year old

Hello S N.

We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Australia
1 review
0 helpful votes
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Affordable and ease of usage
January 3, 2023

Website is somewhat easy to navigate through. Shipping is alright, although it is a bit long for unstitched products.
Product quality of various fabrics were satisfactory except some of the details. I.e, the gem work, etc were falling off after a few minutes of trying it on.

Date of experience: January 3, 2023
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Ameera I.

We are really thankful to you for taking out your valuable time for a positive feedback.
We never compromise in the quality of product which sometimes ends up with some minor issues as you have experienced. Will make sure this never happens again.

We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Massachusetts
1 review
0 helpful votes
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Very satisfied with the purchase
January 3, 2023

I will give it a ***** stars. Happy with the quality of the material and over all experience

Date of experience: January 3, 2023
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Neelu S.

We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

California
1 review
0 helpful votes
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Outfit is manageable
February 2, 2023

EDIT—-
The store reps have contacted me and worked with me closely to get the end result I would like and catered to my needs as requested. They provided detailed explanations on the stylings of the blouse and offered to fulfill my extra dupatta requirement (though I don't need now and it was okay if they said no).

Customer service was improved. The quality of the products themselves was high and I will definitely be buying from them again. PS- this was for a bridal outfit and I will be wearing the dress as planned.

—————

My blouse stylings were not as specified in the measurement page. The front, back, and sleeves were all different lengths than mentioned. There is fortunately extra fabric to size as needed as the blouse was also tighter than the measurement I input.

I requested a second dupatta but there was no communication from the store regarding this request (neither acknowledgement nor declining the request). This is a bridal lehenga and I needed an extra matching dupatta as a gunghat.

Additionally, the item was not shipped until 3 weeks later (which was after the promised delivery date) and this was not communicated until I reached out again. Again, as I followed up, I got a response and gave myself 3 months buffer- otherwise if I ordered one month before my event, I wouldn't have received my outfit in time. I didn't mind the delay (because I had time), but I would expect communication where there are delays for whatever reason and responses to special requests.

The outfit came 10 days after the shipping date, which was 2 weeks later than expected.

The plus side is, the quality of the outfit and the color of the outfit are amazing. My main concerns are regarding the stitching of specified styles, the sizes, and the communication between store and customer.

Date of experience: January 2, 2023
Australia
1 review
0 helpful votes
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Never received what saw online always some little thing is not there what is shown is pictures

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 30, 2022
Texas
1 review
0 helpful votes
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The suit was fitted for custom measurements. It fit well with very nice fabric. It did have a strong chemical smell but after unbagging and hanging in a ventilated space the odor dissipated after several days. I was pleased with the order.

Date of experience: December 27, 2022
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Patricia G.

We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Texas
1 review
0 helpful votes
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Exquisite clothing
December 28, 2022

Beautiful embroidery great prices wonderful customer service arrived earlier than expected

Date of experience: December 27, 2022
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Jamie H.

We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

GB
1 review
0 helpful votes
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Good products but slow delivery
January 25, 2023

Very good quality products and good service however delivery times are not accurate anymore. Delivery time keeps getting delayed and products don't arrive on time.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
Canada
1 review
0 helpful votes
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Somewhat satisfied
January 24, 2023

I like their service, I like the suits I order. Material is not good, but still wearable.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 25, 2022
GB
1 review
0 helpful votes
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Really satisfied with the puchase
December 26, 2022

Exact size and colour and arrive quicker than expected, thank you

Date of experience: December 25, 2022
Yatin B. Indian Wedding Saree Rep
over a year old

Hello Aji V.

We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com