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Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
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They over promise and under delivered. They keep promising to ship as they get ready but didn't.
Also a month into order, way after delivery time, start giving excuses that they are limited for certain length size and asking me ti okay the measurements that they can do.
Incompetent
Positives:
- communication was prompt, with updates provided through WhatsApp
- delivery from India to USA was quick and on time
Negatives:
- as a first-time Indian outfit shopper, I feel like it wasn't clearly stated that the base price for the lehenga was only for the fabric alone without any tailoring. It was only after I followed up on where to provide my measurements that I was told I had to pay extra for stitching/tailoring
- despite providing all my measurements as requested, the lehenga top did not fit me well at all. I had to bring it to a local tailor to alter my top
- if I had known, I would have opted out of the can can underskirt if possible, which was very heavy, uncomfortable, and scratchy (it was literally like sandpaper)
- the bottom pants for my partner's male outfit was very low quality, especially the cinch at the waist which was just a thin piece of cloth (as opposed to any kind of elastic cinch), which meant that the pants were not secure
I ordered on the site according to the measurements given; however, the items arrived and they were way too big in size and not as described. So now we have to buy new outfits, disappointing to say the least!
Hello Maria J.
We at IndianWedingSaree.com apologies for the inconvenience it has caused due to Tailoring issue & product not upto your expectations.
We checked your order history & found no complains at your end made to us. Still for customer satisfaction we are always ready to help out.
If product is not Liked we do take returns and refund or new product can be re send.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Very poor customer support
Dress picture very different from actual dress
Dress not customizable as advertised
Hello S.D.
We sincerely regrets for the inconvenience caused.
We checked there was no complain made by email to us regards to this issue.
But still as customer satisfaction we are ready to help you
We can offer discount coupon which can be used for future purchase on our web site.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Beautiful sarees, beautiful service. Thank you for your courteous attention.
Hello Luann S.
We are happy that you liked our services.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
All the items reached within the time frame and in a wonderful condition as expected
Thank you for your understanding and sending my parcel on time
Hello Sameeha S.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
The dress I ordered did not come as I had expected. Very different from the image, like there was red on the dress when the image didn't show that. And the material was very cheap, strings were also coming off before it was even worn.
Hello Masrura m.
We sincerely regrets for the inconvenience caused.
We checked there was no complain made by email to us regards to this issue.
But still as customer satisfaction we are ready to help you
We can offer discount coupon which can be used for future purchase on our web site.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
My order came very quickly to Australia, ordered alterations to make it smaller and it fit perfectly for someone short (4'11). The customer service was very good in tracking my order and it looked much more beautiful in real life as well. I was very happy and will be ordering lots more from this website in the future.
Hello Ria L.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Loved the two sarees I bought. Would highly recommend!
Hello Shamalka P.
We are happy that you liked our services.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Happy with the purchase I made for sarees and Necklace. I would recommend it. In future I will buy from this website.
Hello Rohit B.
We are happy that you liked our services.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Their customer service is great and the company is willing to accommodate whatever needs you may have for your order. My mom and I have been a loyal customer for years.
Hello Nishat M.
We are happy that you liked our services.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I all the time order dress from Indian wedding but this time I'm very disappointed.The quality of the dresses is not good at all.
The outfit looked extremely different in person than the photo on the site
Title misleading and doesn't match with what was mentioned.
Wow! Wow! Wow! What a beautifully made outfit. Fits me perfectly. Excellent service. Prompt delivery. I wouldn't hesitate to recommend and I will be placing another order very soon! Thank you!
Hello Sarah R,
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Very well made. Fast ship. Was just a as described order one size up runs just a little small
Hello Steve M,
We are happy that you liked our services.
Though we strictly follow the size chart we would advise you that we also offer customize services for more in fitting if required by customer.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
The lower cost on items got me. Ended up spending over $100 for few items… was give time initially of delivery date. Products never received. There is a reason why this company lacks reviews. They are a total scam.
The Kurta arrived on time. Fabric was very soft, and design was exactly as shown in the picture. Highly satisfied.
Hello Rumana R.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I am satisfied about the product what I ordered. The delivery was on time. Thank you.
Hello Helena A.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Hello Susan K.
We are happy that you liked our services.
The appreciation extended will always be a best reward for our team efforts.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at [email protected] or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti [email protected] IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at [email protected] or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant [email protected] IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product


Hello Naila B.
We sincerely apologies for the inconvenience
We always try complete all our majority orders in timely manner
Yes some of the orders do get delayed and for those client we continuously do keep them updating via email.
In your case emailed got overlooked and we were not made aware of time sensitivity issue.
Do let me know if in any manner we can compensate for this.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingsaree.com