Indian Wedding Saree

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Indian Wedding Saree

4.1

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From the business

Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!


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Indian Wedding Saree Reviews Summary

The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.

This summary is generated by AI, based on text from customer reviews

service
151
value
126
shipping
128
quality
174
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Fiji
1 review
0 helpful votes
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Unhappy
October 17, 2023

I ordered two piece of Size 44. One piece received was XXL - just fit well however i piece i received was XL only - this was a bit tight on the sides

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Shakuntla S,

Thank you for contacting us regarding the wrong size product you have received. We are deeply sorry that it did not work as intended and apologize for any inconvenience it might have caused.

Our products undergo a thorough quality control check before being packaged and shipped. Regrettably, this one has passed the checks and ended up with you.

We also checked the records if any complain was made at your end regarding this,but we dint find any as such.

We do take returns and refund or new product can be re send if possible based on item availability.

Hoping this will help you in future purchase.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Portugal
1 review
0 helpful votes
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I am quite satisfied
September 20, 2023

Thank you. I am happy with my order and
I will share this experience with my friends

Date of experience: September 17, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Lasmine R.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

New Zealand
1 review
0 helpful votes
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Unhappy Customer
October 16, 2023

I've been buying from this company since 2008-09 and the price and quality of the items were very good. However not satisfied with our recent big order for a family wedding. Customer service is getting poor, buying time and very persistent. Some item's didn't get delivered on time and refund was refused even after informing that we'll be away and no one will be here to receive the package. Pls order at least 3-4 months before the delivery dates given on site. Vast difference in colour on some of the lahengas. Prices going up but quality of clothes esp lahengas are going down. However stitching is very good. Jewellery's were of very poor quality (esp beads/pearls) compared to price paid. Looked so different from the photos on site. Had to buy from elsewhere again. Lastly, despite making 5 different orders for this wedding clothes to avoid duty, order items were mixed and sent for which I had to pay a large amount of duty. However about 1/4 amount was refunded by IWS which was very much appreciated.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2023
New Jersey
1 review
0 helpful votes
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Georgette Black saree
September 18, 2023

Product was as expected, very much satisfied. The material was good as well and the saree was ready to wear which surprised me and was very happy.

Date of experience: September 16, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Saadhana R.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Canada
1 review
0 helpful votes
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Not bad.
September 16, 2023

Wish dupatta was made out of little heavy material. Other than this I am pretty satisfied with my purchase

Date of experience: September 15, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Sharmila K

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

GB
1 review
0 helpful votes
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Excellent Service
September 16, 2023

Great communication, arrived quickly despite an urgent order! Good quality clothing and excellent service!

Date of experience: September 15, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Ant W.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Canada
1 review
0 helpful votes
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First sari bought online
October 15, 2023

This is my first time buying a sari online. I was made aware of a change in colour and was given a piecutre of reference. However, the sari I received was not the same as the picture. It was still beautiful, but I would've liked to have been told if the sari was going to be completely different.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello L H.

We are sorry that you were not satisfied with the product or service that you received. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced.

If you would like to return or exchange the product, please contact our customer service department and we would be happy to assist you.

Thank you for your time, and we hope that you will continue to shop with us in the future.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Minnesota
2 reviews
0 helpful votes
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Quite satisfied
September 16, 2023

Very professional and swift response to any queries.

Date of experience: September 15, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Monica R.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Canada
1 review
0 helpful votes
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Worst experience
October 15, 2023

Terrible quality clothing. Embarrassingly bad quality. Also did not receive it on time despite numerous emails that I sent informing the company of the date I needed the outfit for. Save yourself the headache and do not order from this company.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Roma D.

We at IndianWedingSaree.com apologies for the inconvenience it has caused due to quality,delay and for the poor customer service that you received.
We understand how frustrating it can be when you are not able to get the help you need.

If product is not Liked we do take returns and refund or new product can be re send if possible based on item availability.
We have checked your order details regarding the complain made in this regard & offered the best solution for that as mutually agreed upon.
We did shared with you the Prepaid shipping label to return the item back to us.

Thank you for your time, and we hope that you will continue to shop with us in the future.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Canada
1 review
0 helpful votes
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Great experience!
September 15, 2023

The outfit we purchased looked fantastic, and we couldn't be happier with how it all worked out. A very efficient process!

Date of experience: September 15, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Joseph R,

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Ohio
1 review
0 helpful votes
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Lack of communication
October 15, 2023

I emailed 3 times before the dress even arrived asking about the return policy because it wasn't going to make it in time. It wasn't until a week after I received the dress I was told I only had 48 hours to return it. At that time it was too late to return.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Courtney K.

We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.

We have checked your order details regarding the complain made in this regard & offered the best solution for that as mutually agreed upon.
If there is anything that we can do to improve your experience, please do not hesitate to let us know.

Hoping this will help you in future purchase.

Thank you for your patience and understanding.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Australia
1 review
0 helpful votes
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Wedding guest dress and boys outfit
September 15, 2023

Great quality, beautiful finish and true to size, very happy. Also great service with regular contact about deliveries and fast delivery
Thank you so much

Date of experience: September 15, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Angie P.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Australia
1 review
0 helpful votes
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Blouses have sleeps not short nor up to elbow, so it is looking very bad with my length of Blouses.
Sarees have plain Blouse material so when wearn it comes on backside around hips so looking very bad, if I remove that plain material from saree then it's going to be very short so plaits can't be done.
I was not expecting this from your end.
Your customer services is very good. I really give you 8/10,10 being the best.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Bindu B.

We at IndianWedingSaree.com apologies for the inconvenience that you have experienced.
We realize that this was not the service that you expected, and we apologize for any trouble that we may have caused.

We have checked your order details regarding the complain made in this regard & offered the best solution for that as mutually agreed upon.

We will do our best to correct the situation as soon as possible and ensure that this does not happen again.

Hoping this will help you in future purchase.

Thank you for your patience and understanding.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Australia
1 review
0 helpful votes
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I love the Saree, it's was perfect
September 15, 2023

I had always stoped with Indian wedding Saree and had very good experience.
Thanks for processing all my orders on time.

Date of experience: September 15, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Vikashni N,

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Fiji
1 review
1 helpful vote
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Service and product
September 11, 2023

Team are very efficient and helpful. They were effectively responsive to every email I sent. My item arrived exactly on time advised.
Product Quality: loved the lahenga very much. It was exactly as expected while sari was exactly as picture but a little too light when I saw it physically. Overall m happy with their service, product and price.

+1
Date of experience: September 9, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Arishma L.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

New York
1 review
0 helpful votes
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Indian wedding attire
October 6, 2023

Awful - the sizing is all wrong. I am an adult and the clothes fit a 12 year old!

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Terri P,

We at IndianWedingSaree.com apologies for the inconvenience it has caused due to size issue.
We also checked the record & we dint received any complain email at your end regarding this, else surely you will be provided a resolution for that.

If product is not Liked we do take returns and refund or new product can be re send if possible based on item availability.

Hoping this will help you in future purchase.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Massachusetts
1 review
0 helpful votes
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Happy customer
September 6, 2023

I am always satisfied with the business, no complains at all…!

Date of experience: September 6, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Monika S.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

New York
1 review
0 helpful votes
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Salwar
September 6, 2023

It was Quality material and timely delivery. Excellent customer service as they keep updated with status. They also ask feedback on doubtful fitting.

Date of experience: September 6, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Sangeeta B,

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Canada
1 review
0 helpful votes
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Good experience!
September 15, 2023

It was good. The communication was good they asked me all the details before going ahead with any doubts. The dresses were good. The sizing was percect. I would recommend to others though. Not bad experience at all only thing it was not worth it for me as I live out of India.

Date of experience: September 6, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Payal R,

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

New Jersey
1 review
0 helpful votes
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Highly Dissapointed
October 4, 2023

I normally get all my Indian clothes from here, since it is not possible for me to travel to India each time there is a function or something. I give them the measurements and they make it exactly to my size. This time around, they got rid of a lot of the measurement options, and also the zippers are not the best quality which disappointed me a lot, since that breaks my trust as a consumer. There price is very reasonable and brings me back, but this time around, I don't know the quality was not the best, and the zippers were not working at all. Can't even return them, since its double the cost to return, as I live in USA.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Srinanti B.

We at IndianWedingSaree.com apologies for the inconvenience it has caused due to quality issue.
If product is not Liked we do take returns and refund or new product can be re send if possible based on item availability.

But still as customer satisfaction we are ready to help you.
We can offer discount coupon which can be used for future purchase on our web site.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com