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Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!
The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.
This summary is generated by AI, based on text from customer reviews
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I ordered two piece of Size 44. One piece received was XXL - just fit well however i piece i received was XL only - this was a bit tight on the sides
Thank you. I am happy with my order and
I will share this experience with my friends
Hello Lasmine R.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I've been buying from this company since 2008-09 and the price and quality of the items were very good. However not satisfied with our recent big order for a family wedding. Customer service is getting poor, buying time and very persistent. Some item's didn't get delivered on time and refund was refused even after informing that we'll be away and no one will be here to receive the package. Pls order at least 3-4 months before the delivery dates given on site. Vast difference in colour on some of the lahengas. Prices going up but quality of clothes esp lahengas are going down. However stitching is very good. Jewellery's were of very poor quality (esp beads/pearls) compared to price paid. Looked so different from the photos on site. Had to buy from elsewhere again. Lastly, despite making 5 different orders for this wedding clothes to avoid duty, order items were mixed and sent for which I had to pay a large amount of duty. However about 1/4 amount was refunded by IWS which was very much appreciated.
Product was as expected, very much satisfied. The material was good as well and the saree was ready to wear which surprised me and was very happy.
Hello Saadhana R.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Wish dupatta was made out of little heavy material. Other than this I am pretty satisfied with my purchase
Hello Sharmila K
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Great communication, arrived quickly despite an urgent order! Good quality clothing and excellent service!
Hello Ant W.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
This is my first time buying a sari online. I was made aware of a change in colour and was given a piecutre of reference. However, the sari I received was not the same as the picture. It was still beautiful, but I would've liked to have been told if the sari was going to be completely different.
Hello L H.
We are sorry that you were not satisfied with the product or service that you received. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced.
If you would like to return or exchange the product, please contact our customer service department and we would be happy to assist you.
Thank you for your time, and we hope that you will continue to shop with us in the future.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Very professional and swift response to any queries.
Hello Monica R.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Terrible quality clothing. Embarrassingly bad quality. Also did not receive it on time despite numerous emails that I sent informing the company of the date I needed the outfit for. Save yourself the headache and do not order from this company.
Hello Roma D.
We at IndianWedingSaree.com apologies for the inconvenience it has caused due to quality,delay and for the poor customer service that you received.
We understand how frustrating it can be when you are not able to get the help you need.
If product is not Liked we do take returns and refund or new product can be re send if possible based on item availability.
We have checked your order details regarding the complain made in this regard & offered the best solution for that as mutually agreed upon.
We did shared with you the Prepaid shipping label to return the item back to us.
Thank you for your time, and we hope that you will continue to shop with us in the future.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
The outfit we purchased looked fantastic, and we couldn't be happier with how it all worked out. A very efficient process!
Hello Joseph R,
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I emailed 3 times before the dress even arrived asking about the return policy because it wasn't going to make it in time. It wasn't until a week after I received the dress I was told I only had 48 hours to return it. At that time it was too late to return.
Hello Courtney K.
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
We have checked your order details regarding the complain made in this regard & offered the best solution for that as mutually agreed upon.
If there is anything that we can do to improve your experience, please do not hesitate to let us know.
Hoping this will help you in future purchase.
Thank you for your patience and understanding.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Great quality, beautiful finish and true to size, very happy. Also great service with regular contact about deliveries and fast delivery
Thank you so much
Hello Angie P.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Blouses have sleeps not short nor up to elbow, so it is looking very bad with my length of Blouses.
Sarees have plain Blouse material so when wearn it comes on backside around hips so looking very bad, if I remove that plain material from saree then it's going to be very short so plaits can't be done.
I was not expecting this from your end.
Your customer services is very good. I really give you 8/10,10 being the best.
Hello Bindu B.
We at IndianWedingSaree.com apologies for the inconvenience that you have experienced.
We realize that this was not the service that you expected, and we apologize for any trouble that we may have caused.
We have checked your order details regarding the complain made in this regard & offered the best solution for that as mutually agreed upon.
We will do our best to correct the situation as soon as possible and ensure that this does not happen again.
Hoping this will help you in future purchase.
Thank you for your patience and understanding.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I had always stoped with Indian wedding Saree and had very good experience.
Thanks for processing all my orders on time.
Hello Vikashni N,
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Team are very efficient and helpful. They were effectively responsive to every email I sent. My item arrived exactly on time advised.
Product Quality: loved the lahenga very much. It was exactly as expected while sari was exactly as picture but a little too light when I saw it physically. Overall m happy with their service, product and price.
Hello Arishma L.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Awful - the sizing is all wrong. I am an adult and the clothes fit a 12 year old!
Hello Terri P,
We at IndianWedingSaree.com apologies for the inconvenience it has caused due to size issue.
We also checked the record & we dint received any complain email at your end regarding this, else surely you will be provided a resolution for that.
If product is not Liked we do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I am always satisfied with the business, no complains at all…!
Hello Monika S.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
It was Quality material and timely delivery. Excellent customer service as they keep updated with status. They also ask feedback on doubtful fitting.
Hello Sangeeta B,
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
It was good. The communication was good they asked me all the details before going ahead with any doubts. The dresses were good. The sizing was percect. I would recommend to others though. Not bad experience at all only thing it was not worth it for me as I live out of India.
Hello Payal R,
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
I normally get all my Indian clothes from here, since it is not possible for me to travel to India each time there is a function or something. I give them the measurements and they make it exactly to my size. This time around, they got rid of a lot of the measurement options, and also the zippers are not the best quality which disappointed me a lot, since that breaks my trust as a consumer. There price is very reasonable and brings me back, but this time around, I don't know the quality was not the best, and the zippers were not working at all. Can't even return them, since its double the cost to return, as I live in USA.
Hello Srinanti B.
We at IndianWedingSaree.com apologies for the inconvenience it has caused due to quality issue.
If product is not Liked we do take returns and refund or new product can be re send if possible based on item availability.
But still as customer satisfaction we are ready to help you.
We can offer discount coupon which can be used for future purchase on our web site.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com
Answer: Hello, Can you please let us know the Order id so we can help you specifically regarding the status of the remaining items. We are unable to trace the order details via your name. Kindly advise.
Answer: Hello Swastika M., We are pleased to know you would like give us the opportunity to serve you. We request you If you have any more queries, email us at [email protected] or inbox us on our Facebook Page along with the Item code you wish to order. Your Friendly Account Manager, Yatin Bharti [email protected] IndianWeddingSaree.com
Answer: Hello Shagana, Body Height includes complete height from head to your feet. If you have any more queries, email us at [email protected] or inbox us on our Facebook Page. Your Friendly Account Manager, Nishant [email protected] IndianWeddingSaree.com
Answer: Hi Sonal, Pay on delivery is available only in India. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Anjila, We generally deliver the order within 10-15 days. Also you can check the tentative delivery date of every product on our website. Thanks you Team-IndianWeddingSaree.com
Answer: Hi Priyanka, You may check our return & exchange policy at below link: https://www.indianweddingsaree.com/static/returns-exchange-policy.aspx Thank you Team-IndianWeddingSaree.com
Answer: Picture in this site are deceiving, stay away. No match with original product


Hello Shakuntla S,
Thank you for contacting us regarding the wrong size product you have received. We are deeply sorry that it did not work as intended and apologize for any inconvenience it might have caused.
Our products undergo a thorough quality control check before being packaged and shipped. Regrettably, this one has passed the checks and ended up with you.
We also checked the records if any complain was made at your end regarding this,but we dint find any as such.
We do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com