Indian Wedding Saree

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Indian Wedding Saree

4.1

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From the business

Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!


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Indian Wedding Saree Reviews Summary

The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.

This summary is generated by AI, based on text from customer reviews

service
151
value
126
shipping
128
quality
174
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

California
0 reviews
0 helpful votes
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Not sized correctly
November 30, 2023

I'll start by saying this was my first time ordering a shalwar suit for a friend's wedding. I had my friend help me with the measurements since this was all new to me & she is familiar with the clothing. I am very disappointed. It seems like I just got a generic item from the shelf & they didn't even try to stitch the item to my size. None of the measurements match what I ordered. The top was way too small. I couldn't even get my 2nd arm in. I was swimming in the bottoms, which is fine. I wasn't expecting them to be so big, but with the drawstring feature, i could have made it work if the top was sized properly. I used the exact same measurements on another site & that suit fits perfectly. Sucks that I wasted money due to their return policy. Won't be shopping here again.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 30, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Destiny W,

I would like to start by apologizing for any inconvenience caused due to the wrong delivery you received from our company. We take full responsibility for the mistake, and we're doing everything we can to rectify the situation as quickly as possible.

We're grateful that you brought this to our attention, and we're working hard to ensure that such a mistake doesn't happen again in the future.

Please keep the wrong item as a small token of our apologies, and please let us know if there is anything else we can do to make this right.
Once again, we're deeply sorry for any inconvenience caused and appreciate your patience as we work to resolve the issue.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Australia
1 review
0 helpful votes
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Party Lehnga
October 30, 2023

I am very happy with my purchase. Customer service is excellent. Tailoring is very accurate to the my measurements. I will definitely buy again. Thanks to all the team members who supported me throughout my purchase.

Date of experience: October 30, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Preet G.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Australia
1 review
0 helpful votes
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I had to buy another dress for a reception party because the dress wasn't as good as it looked on the photos. The price was overly charged for the quality

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 30, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Kirtee K.

We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.

Our products undergo a thorough quality control check before being packaged and shipped in comparison to the price we offer. Regrettably, this one has passed the checks and ended up with you.

We do take returns and refund or new product can be re send if possible based on item availability.

Hoping this will help you in future purchase.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Mauritius
1 review
0 helpful votes
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Very satisfied!
October 24, 2023

My wife is satisfied with the product and the delivery was rather quick. Hat's off to you.

Date of experience: October 23, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Sachidanand N.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

GB
1 review
0 helpful votes
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Not quite the colour we expected
November 16, 2023

Overall a good experience, the order arrived later than date given and not quite the colour we expected.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Fahima R.

We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.

Our products undergo a thorough quality control check before being packaged and shipped. Regrettably, this one has passed the checks and ended up with you.

We do take returns and refund or new product can be re send if possible based on item availability.

Hoping this will help you in future purchase.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

New Zealand
1 review
0 helpful votes
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Salwar kameez order review
October 19, 2023

Ordered 4, all arrived within promised timeframe. Very satisfied with all 4 pieces, all sewn to high standards.
Good communication prior to purchase as we needed to discuss custom sizes. They were very accommodating and kept us in the loop of product readiness progress. Very highly recommend.

Date of experience: October 19, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Shaheed B.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Canada
1 review
0 helpful votes
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Dont buy with them. They keep postphoning your order and later discontinued the items. Force you to choose anothe item and discontinued again and last they will cancel your order. Better dont buy stress with them. They are big liars.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 18, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Kiran M.

Please accept our sincere apologies for the inconvenience caused. Thanks for being patient while we sort this out. After an in-depth discussion with my team, we’ve realized that we’re responsible for these issues.

Full refund is initiated & completed at our end & we shared the relevant details for the same with your registered email id with us.

Again we apologize for the delay & appreciate your understanding.We assure you of our best service and attention at all times in future.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Canada
1 review
0 helpful votes
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Items arrived exactly as pictured, delivery times were about 1 week longer than expected for some items, faster for others. One item was not available, the option offered was also not available, credited and able to add a similarly priced item in the order instead

Date of experience: October 17, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Kimberly C,

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

California
1 review
0 helpful votes
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Responsive communication, Outfit Fit!
October 16, 2023

My order arrived later than promised. I had to bug the company so that the outfit be created & shipped so that it would arrive in time for the Sangeet for which I needed it. Upon arrival, I was happily surprised that the outfit actually fit, because Indian Wedding Saree did make it to the measurements I gave them.
Overall, I think the price was very reasonable, and I enjoyed wearing this Lehenga.

Date of experience: October 14, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Laurie L.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Yes certain times delay happen unexpectedly but its majorly govern by the quality standard procedures.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

GB
1 review
0 helpful votes
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The outfit was as described,
October 16, 2023

The outfit was beautifully made to measure and fitted perfectly. I would give it 5 stars if the delivery had been quicker.

Date of experience: October 14, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Gurbaksh T.,

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

California
1 review
0 helpful votes
Follow Lalini X.
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Outfit was oversized
November 10, 2023

I ordered size 42 but the order came size 46 according to the Tailor with whom I had to repay for sizing. Could not take issue any further as I had to wear it within 5days so I had to take action and get it fixed myself. Outfit was very pretty though besides the size issue

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 14, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Lalini S,

We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.

Our products undergo a thorough quality control check before being packaged and shipped. Regrettably, this one has passed the checks and ended up with you.

We do take returns and refund or new product can be re send if possible based on item availability.

Hoping this will help you in future purchase.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Arizona
1 review
0 helpful votes
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Great service great products
October 16, 2023

Super service -great products, bought couple of sarees and Lehengas - blouse stitching was excellent - will continue ordering from them. Happy customer

Date of experience: October 14, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Asha P.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Canada
1 review
0 helpful votes
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Every was fine for both purchase except for the sleeve opening which turned out to be too large in both cases. The vendor has been contacted and we have asked how the issue can be fixed. The positive thing with Indian Wedding Saree is that they respond to emails in a prompt manner. This is very encouraging. Hopefully the sleeve opening issue can be fixed soon and we can rely on Indian Wedding Saree for future purchases!

Date of experience: October 14, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Nina R.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Texas
1 review
0 helpful votes
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My purchase
October 16, 2023

This outfit was beautifully constructed. I had so many compliments! I'm very satisfied.

Date of experience: October 14, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Karen F,

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Pennsylvania
1 review
0 helpful votes
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Good service
November 12, 2023

There was a problem of fitting, but they've fixed it. They provide an excellent service and responsiveness.

Date of experience: October 14, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Shilpa P.

We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.

We do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Australia
2 reviews
0 helpful votes
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Best Indian online store
October 14, 2023
Updated review

Love shopping with indian wedding sarees, lots of variety and new outfits

Date of experience: October 14, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Ashwin S.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com


Product not good quality
November 7, 2022
Previous review

Product 1811177
I have been shopping here for nearly 10 year I think and I never had any issues but when I got this saree (1811177) the saree is very poor quality, material is very cheap but blouse is stitched perfect

Only the white material looks old and cheap

Date of experience: October 8, 2022
Australia
1 review
0 helpful votes
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I highly recommend Indian Wedding Saree as by far,did all my purchases from them, I am so happy and fully satisfied with their quality and customer support plus the delivery if delayed they would instantly inform you.

Date of experience: October 10, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Anonymous M,

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

New Zealand
1 review
0 helpful votes
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Splendid service
October 10, 2023

I got exactly what I saw on the website, very pleased :) plus my order arrived in due time!

Date of experience: October 9, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Fereen B,

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

GB
1 review
0 helpful votes
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Faultless service
October 10, 2023

Garment arrived in good time, exactly as expected.

Date of experience: October 9, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Anne B.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Australia
1 review
0 helpful votes
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Fair shipping amazing quality
October 10, 2023

The item was even more beautiful than the pictures. It was perfect and delivery was so fast. Earlier than the estimated time frame!

Date of experience: October 8, 2023
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Amy L.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com