Indian Wedding Saree

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Indian Wedding Saree

4.1

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From the business

Online Shopping for Indian Dresses & Latest Bridal Wear - Lehenga Choli, Wedding Sarees, Salwar kameez, Sherwani, Ethnic & Modern Outfits and More. Buy Now!


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Indian Wedding Saree Reviews Summary

The company demonstrates a strong reputation for product quality, with many customers praising the craftsmanship, accurate measurements, and timely delivery of their garments. Positive feedback highlights excellent communication and customer service, particularly in accommodating custom requests and resolving issues. However, some customers express dissatisfaction with service delays and discrepancies between the received items and their expectations, particularly regarding custom orders. Overall, while the company excels in delivering high-quality products and responsive service, it faces challenges in consistency and accountability, which could impact customer loyalty if not addressed.

This summary is generated by AI, based on text from customer reviews

service
151
value
126
shipping
128
quality
174
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Beautifully tailored outfit
January 18, 2024

I was very pleased with what I had ordered. It was my first time ordering from this site so I was a bit reluctant. However, when the suit arrived I was very pleased with the tailoring. It fit really well and accommodated my height and I like that there was a concealed side zip to make it easy to put on and take off. I would definitely order from this site again. Thanks!

Date of experience: January 18, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Sumayya K.

We appreciate your feedback and are delighted to know you enjoyed our product & service.
Your satisfaction is our top priority, and we look forward to serving you again soon.
Thank you for taking the time to leave us a review.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

California
1 review
0 helpful votes
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Easy Online Shopping Experience
January 18, 2024

Bought the outfits for my son's wedding.
Made & paid for my selection. Followed the instruction on the measurements & sent it in. They frequently contacted me through Whatsapp on what garment was stitched and what was pending. I was able to track where the package was during shipping and that was pretty neat.
All the garments were stitched well. No complaints at all. I wore the blue Anarkali for my son's wedding and received a lot of compliments. Thank you so much.

Date of experience: January 17, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Senaca K.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Canada
1 review
0 helpful votes
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Very beautiful
January 17, 2024

Beautiful and lovely outfit. Very fast delivery! Quality clothing!

Date of experience: January 17, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Talecia S.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Australia
1 review
0 helpful votes
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Overall excellent company to deal with. The product were excellent, communication was excellent and delivered on time.

Date of experience: January 16, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Shailendra R.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Australia
1 review
0 helpful votes
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Great online shopping experience
January 16, 2024

Website is designed well so shopping experience became friendly.

Date of experience: January 16, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Anupama J.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

South Carolina
1 review
0 helpful votes
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Very dissatisfied
February 10, 2024

Very bad experience with the product. Never going to recommend to anyone or buy from them anymore.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Rashmika P.

Kindly accept our sincere apologies for the inconvenience caused.
Although our service team strives for 100% customer satisfaction, it’s evident we’ve fallen short in this instance. We do understand the frustration and stress you might be going through.

I would like to inform you that I have kept your complaint on top priority, and our team is working on it as I write this response.

Do give us the opportunity to make things right for you. Thanks for your patience.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

France
1 review
0 helpful votes
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1st order of clothes on your web site
January 16, 2024

Difficulty to see the material, deceived by the quality, I would prefer little pore expensive and good quality.
The little pearl put on it,they all came out,it would be better withouit it
Otherwise,I am very satisfied about delivery,time,notifications on delivery and word kept,got it before Christmas as promised

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2024
California
2 reviews
0 helpful votes
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Very bad fitting
February 12, 2024

Anarkali was very bad fit. It was too much tight from shoulders and sleeves very long almost 4-5 inches longer than normal.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Amy U.

We are very sorry that the item you received was defective and did not meet your expectation as promised. We sincerely regret the inconvenience caused by this.

All our products undergo several stages of quality checks before we ship them. We will surely carry out a formal inquiry to examine how your product slipped past our quality measures.

I really appreciate you brought this issue to our attention. Your feedback is valuable and will help us to improve our operations.

Should you need any assistance in the future, please do not hesitate to contact me directly.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Pennsylvania
1 review
0 helpful votes
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Beautiful Salwar Kameez!
January 16, 2024

Easy to order, it fits perfectly, and was absolutely stunning. I highly recommend Indian Wedding Saree!

Date of experience: January 16, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Kathleen S.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Florida
1 review
0 helpful votes
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Fantastic, Professional and very pleased. Will order again! I have already referred my family and friends.

Date of experience: January 16, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Jamie R.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

GB
2 reviews
0 helpful votes
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Good service
February 10, 2024

The fittings of the garment is very good. The service is excellent. We make further orders when needed.

Date of experience: January 16, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Sayd A.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Australia
2 reviews
4 helpful votes
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Saree for my mother inlaw
January 16, 2024

I love getting my clothes from Indian Wedding Sarees as it is always so beautiful and as shown on the photos on the website. I have ordered many many sarees, Lehengas,& Salwar Kameez etc. Always have received it very beautifully and love it every time.

Date of experience: January 16, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello RitaK.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Australia
1 review
0 helpful votes
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Very cheap looking
February 10, 2024

It was nothing like the picture and was very disappointed upon receiving. Didn't even wear for the occasion.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Sheri F.

We are sincerely sorry that the item did not meet the expectations.We understand that you are disappointed and we truly sorry you have faced such inconvenience.

We appreciate your understanding and are ready to take all the blame.If you still have it, please return it to us and get a full refund else you can also claim for a discount in your next order.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

New York
1 review
0 helpful votes
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Responsive
January 14, 2024

I received directions and responses in a timely manner. When I received the finished dress and realized there was a spot on the front and some loose stitching, another dress was made and sent. It is fine.
The directions were good, but not as clear as I would have liked in one area. This was corrected with the second dress. I'm happy that I was able to buy a lovely dress at a reasonable price.

Date of experience: January 14, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Nan M.

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

New York
1 review
0 helpful votes
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Paid extra for stitching but still sent clothes with the wrong measurements. None of them looked like the picture.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Foi A.

We are sincerely sorry that the item did not meet the expectations and did not provide the promised descriptions. We understand that you are disappointed and we truly sorry you have faced such inconvenience.

We appreciate your understanding and are ready to take all the blame.If you still have it, please return it to us and get a full refund else you can also claim for a discount in your next order.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

New Zealand
1 review
0 helpful votes
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I have been shopping with Indian wedding saree since 2012 and I must say that they have never disappointed me. Thank you team at Indian Wedding Saree

Date of experience: January 9, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Saleshni S,

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

GB
1 review
0 helpful votes
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Goods arrived very late! It was no use to me! The occasion gone.
I had to buy from here & make do!
No one answers the phone or messages...! Very poor after sales service.
Asked for refund and the reply was I do not understand.! No reply to date

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 9, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello P Devi P.

Please accept our apologies for the inconvenience you experienced during your recent order.

But don’t worry, we are doing our best to resolve this issue at the earliest. Our customer support team is also working to ensure that this issue does not happen again.

To resolve this, we’d like to offer you a discount/refund/credits as a gesture of goodwill.

If there’s anything else we can do to make your experience with us better, please don’t hesitate to let us know.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

California
1 review
0 helpful votes
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Confused
February 8, 2024

I was not aware that it would not be sold and I would have a complete outfit. I am not a seamstress and apparently I did not understand the concept of it coming in pieces without a pattern to put the pieces together so I just feel like I just got a bunch of material. I've been trying to contact her that we can make arrangements so I can find out how to make these pieces of material into an outfit

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 9, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Linda F.

We apologize for the inconvenience you experienced when trying to use our product.

It’s never our intention to cause frustration or disappointment, and we take full responsibility for this issue. To resolve this, we’d like to offer you a discount/refund/credits as a gesture of goodwill.

If there’s anything else we can do to make your experience with us better, please don’t hesitate to let us know.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

Florida
1 review
0 helpful votes
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I had a great experience working with this company. Their communication is excellent and after I sent in the initial measurements, they emailed me and sent me messages on Whatsapp with questions that they had. For my husband's outfits we had to return a couple of things and order different sizes and that was very easy. When the clothes came I was very surprised at how good the quality of the clothing was. I have found that the quality of clothing in the United States at the mall is horrible as US companies have used cheaper fabrics over the years. This was not the case with this company in India. The clothes were beautiful and the fabrics were good quality. I got a lot of compliments at the wedding I attended on both of my outfits. I am very happy with this company and I will recommend them in the future.

Date of experience: January 9, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Shareen G,

Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com

GB
5 reviews
35 helpful votes
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Didn't quite get fitting right
January 9, 2024

Neckline not made as shown in photo, would have made a big difference. Over all not bad for the price.

Indian Wedding Saree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 9, 2024
Yatin B. — Indian Wedding Saree Rep
over a year old

Hello Attia S,

Please accept my apologies for the inconvenience you experienced during your recent order.

But don’t worry, we are doing our best to resolve this issue at the earliest. Our customer support team is also working to ensure that this issue does not happen again.

If you have any further concerns, please do not hesitate to contact me.

Your Friendly Account Manager,
Yatin Bharti
[email protected]
www.indianWeddingSaree.com