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IndiaMART

1.3

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IndiaMART Reviews Summary

IndiaMART has a rating of 1.3 stars from 395 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IndiaMART most frequently mention customer service, fraud company and western union. IndiaMART ranks 597th among Marketplace sites.

service
135
value
130
shipping
120
returns
107
quality
118
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Arizona
1 review
3 helpful votes
Follow Joe M.
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Mia Culpa
July 15, 2021

I earlier reviewed IndiaMart and was quite critical of the customer service. Subsequently the order was delivered and I am pleased with the product. My impatience was in part because the parcel was delivered much later than I was led to anticipate. Though I am very sorry for my impatience I am still unhappy with the response to my inquiries and failure of the vendor to take responsibility. I advise caution when ordering through IndiaMart.com but also advise patience for extremely long delivery times and encourage clear communication of policies in case parcels are lost in transit.

Date of experience: July 15, 2021
Team I. IndiaMART Rep
over a year old

Dear Joe,
Thank you for sharing the feedback with us. We are glad that you have received your parcel. However, we would like to know more about the seller so that we can share this feedback with him. It will help us to improve our services. Please feel free to reach us in case of any issues.
Regards!

India
1 review
0 helpful votes
Follow kirtikumar p.
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We are pay advance payment on 14-06-2021 through pay with indiamart and still now material is not received last 24 days and i am also asking to indiamart support but do not any action on seller and also can not refund my payment. I sagest do not buy any product through indimart.

Date of experience: July 9, 2021
Team I. IndiaMART Rep
over a year old

Dear Kirti,
We regret the experience you had. Please share the following details with us so that we can assist you further-
1) Suppliers' Name
2) Suppliers' Company Name
3) Suppliers' Contact Details
4) Suppliers' Catalog URL
5) Payment Invoice
6) Payment Proof
7) Your contact details
If you have already shared the details with us then please share the complaint id. We will surely get this checked.
Thank you!

GB
1 review
0 helpful votes
Follow Ranjit N.
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BEWARE! Of GEW MACHINES Rourkela and FRAUDSTER Mr Jaya Sathpathy

Our bad luck started on 20 December 2019 when we went to his factory(fly ash brick manufacturing machine), he promised to deliver the machine in two months and hence demanded full payment. However the machine was not ready even till February 2021.
He sent the frame of the machine and then did all the other construction on our site. Hence we had to bear the security expenses/ construction expenses six months before the machine was even started.
Very low-quality material and assembling.
Before payment, he was very polite however he was extremely rude and lied in every instance after that.
Because he knew his machine was low quality and below standard, he did not provide any training or support since day one. As he knew the machine would not last even an hour, he did not provide any live trial.
Within one week we noticed he had not provided a very important part of the machine-rotavator and refused to provide it later as well. When we bought it from another seller, he made that as an excuse to be extra rude and refused to provide any customer service.
Due to poor quality material and assembling, the machine has never worked even a single full day and within the first 3 months, we had to make dozens of modifications and repairs to the machine- of course from our expenses. Currently while writing this review, the machine is down for one week because one of the cylinders is broken down as he had provided 3( unaligned) bolts instead of 4.
To sum it all we were really unlucky to have to deal with fraud and cheat like him, so if you are planning to place an order to him please beware.

Date of experience: July 4, 2021
Team I. IndiaMART Rep
over a year old

Dear Ranjit,
We regret the experience you had. Please share the following details with us so that we can assist you further-
1) Suppliers' Name
2) Suppliers' Company Name
3) Suppliers' Contact Details
4) Suppliers' Catalog URL
5) Payment Invoice
6) Payment Proof
7) Your contact details
If you have already shared the details with us then please share the complaint id. We will surely get this checked.
Thank you!

Florida
2 reviews
16 helpful votes
Follow Rachel S.
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After sending payment I received the typical your order has shipped email. As days passed I decided to check the tracking through elite courrier (fake delivery service also owned by India mart) to see where the shipment was. It said it was on hold in Mexico…. And I needed to pay a 128 fee to import medical goods because of a covid import fee…. They steal your money then try to pry more out of you in the hopes your medication will come thru.

What tipped it off was the courrier service was the one telling me the import fee was to go back to India to this individual to pick up cash…. Here's their verbiage below, BEWARE! I lost $400

Your parcel with Ref No.: ECC*******US from Alkem Laboratories Ltd, India is on hold at Benito Juárez International Airport, Mexico where the Airport Customs are requesting for USD 128 for USMCA Tax on overseas medical parcels passing through the Mexican ports to the USA in compliance with COVID-19 related restrictions.

Please make this payment as soon as possible to our Indian office (where the shipment originated from) to enable our office use the company facility to reconcile with the Mexican Airport authorities to enable us proceed with delivery to the USA as scheduled.

Kindly make the payment of USD 128 through Western Union or Moneygram to:

Receiver's Name:- Richard Tarasenko
Receiver's Location:- India
Payment Type:- Cash Pickup

SCAM ARTISTS

Date of experience: June 23, 2021
Team I. IndiaMART Rep
over a year old

Dear Rachel,
We regret the experience you had. Request you to please share the following details with us so that we can assist you further
1) Suppliers' Name
2) Suppliers' Company Name
3) Suppliers' Contact Details
4) Suppliers' Catalog URL
5) Payment Invoice
6) Payment Proof (if applicable)
7) Your contact details
If you have already shared the details with us then please share the ticket id.
Thank you!

Canada
1 review
0 helpful votes
Follow Anil R.
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I am not satisfied with Qualimark Machines Pvt LTD. due to I purchased the CP10 chapti pressing machine for Canada. I purchased in 2020 March, received in October 2020 in Canada, but did not setup until now June 2021, it have lots of issues, first of all is very poor workmanship, and electrical connections are loose, and paint was coming off. Also there is no proper space to wiring come out from the machine, since last year calling to setup. There is a heater problem it takes 2 hours to reach the required temperature now motor stop running. Even no one answer the call from there service department, when they answer they are very unprofessional people, do not talk properly.

Date of experience: June 2, 2021
Singapore
1 review
0 helpful votes
Follow Mohini P.
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Big scam
May 11, 2021

Indiamart sellers are big time cheaters. They take the money and never give the item. They never give money back. They make false promises. One of the suppliers is - Aman jain
Contact no- *******138
Indiamart is a scam company they like to cheat the people money. My advice don't make any oder form Indiamart.

Date of experience: May 10, 2021
Team I. IndiaMART Rep
over a year old

Dear Mohini,
We regret the experience you had. Request you to please share the following details with us so that we can assist you further
1) Suppliers' Name
2) Suppliers' Company Name
3) Suppliers' Contact Details
4) Suppliers' Catalog URL
5) Payment Invoice
6) Payment Proof (if applicable)
7) Your contact details
If you have already shared the details with us then please share the ticket id.
Thank you!

GB
1 review
0 helpful votes
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Unbelievable
April 25, 2021

I contacted a supplier of electrical equipment and they sent me a brochure and prices. I liked one unit in the catalogue, and the literature said place an order and a deposit so I did. I quizzed them a few times on progress, and they ignored me. I contacted admin at indiamart who said reassuring things, and contacted the same supplier. I suggested to the admin people that this might be a scam, to part me from the deposit money? I got a trail of idiotic abuse from the supplier refusing to accept the payment (which they already had) I complained to Admin and at the end of the day nothing was done and I lost the deposit.
So this site is clearly full of indian companies who have no idea of how the world works and not really interested in export business and also Indiamart Admin have no control, and no way to deal with rogue suppliers. I almost wonder if its really just for internal business in India?
For my part I now don't trust this web site at all and would not touch it with a barge pole, and would suggest others do likewise.
There is an opportunity for India to trade with the world directly and there is no-doubt huge potential here but this web site is not it.

Date of experience: April 25, 2021
Team I. IndiaMART Rep
over a year old

Dear Dave,
We regret the experience you had. Request you to please share your and sellers' contact details with us so that we can assist you further.
Thank you!

India
1 review
2 helpful votes
Follow JASMEET K.
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3rd class service
March 22, 2021

As agreed with IndiaMART, We have renewed our current membership for 3 year from 14 FEB-2020 TO 13 FEB-2022 for domestic and foreign rice inquires and made payment against their invoice on FEB 2020, but since 4th December 2020 the Indiamart has converted our membership into a worst domestic service which is totally unacceptable. This new service is 100% useless for us because we don't deal in Domestic market. We do 100% Export of rice. They are FRAUD and earning money by unfair means. So we request to Indiamart to refund our full payment ASAP.
Regards,
Jasmeet Singh Kochar
M/s. KOCHAR RICE EXIM PVT. LTD.
Amritsar, Punjab (India).
Mobile: *******778

Date of experience: March 22, 2021
Team I. IndiaMART Rep
over a year old

Dear Jasmeet,
We regret the inconvenience caused. Please be ensured we will look into it on priority.
Thank you!

India
1 review
1 helpful vote
Follow Ram B.
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They are not removing my information from their website. Never use Indiamart.
They are full of fraud, scammer and spammer.
Delhi High Court took right decision against Indiamart.

Date of experience: March 17, 2021
Team I. IndiaMART Rep
over a year old

Dear Ram,
We regret the inconvenience caused. Please share your contact details with us so that we can assist you further.
Thank you!

KR
1 review
0 helpful votes
Follow James W.
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I was scammed for $173 by a company called RG TRADERS in IndiaMart.
The representative of the RG trader is Rohit Gaurkhede.
I am wrong to believe in IndiaMart. I remitted in advance and waited more than 10 months, but he did not send the goods.
I asked Indian Mart staff for help, but these staff were also irresponsible. India Mart is like a fraudulent company. India Mart is totally indifferent and neglected to fraudulent activity.
Rohit Gaurkhede
India Mart's evaluation is too wasteful to give a single star.

Information about scammers (Indian Mart Information)

1.RG Trader 3.8/5
2. Bindra Plaza, Kamptee Road, Near Lamba Petrol Pump Kadbi Square, New Indora, Nagpur-*******, Maharashtra, India
3. Rohit Gaurkhede (Director)
4. Phone *******548

+1
Date of experience: March 15, 2021
Team I. IndiaMART Rep
over a year old

Dear James,
We understand this is taking longer than expected. Be assured, we have highlighted the issue already and are working on it on priority. Request your patience and understanding.
Thank you!

India
1 review
0 helpful votes
Follow Krishnakant N.
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We renewed our Indiamart services fo another 3 years in February 2020 with commitment from their sales person at Surat that we will continue to get all services with includes domestic and foreign buyleads which we were getting in last several years. But after 1 year they are asking for another money for foreign buyleads (which they say that they have separated this service in July 2020, which is after making contract with them for 3 years). Even someone buys their foreign buyleads services, they will separate their services countrywise and will ask for more money for countrywise buyleads during the contract agreement period. This is really untrustworthy company having no value of contract agreement made and commitment made by their sales persons. Beware of this company

Krishnakant

Date of experience: March 11, 2021
Team I. IndiaMART Rep
over a year old

Dear Krishnakant,
We regret the inconvenience caused. Request you to please share your contact details with us so that we can assist you further.
Thank you!

Singapore
1 review
2 helpful votes
Follow SANJAY P.
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I have paid the amount requested by the seller - india money $86,599 rupees. Singapore

Paid for: 1 swing (50% paid) - 41,599 rupees: 1 table (full payment) - 11,000 rupees: 2 chairs (full payment) - 20,000 rupees: 1 large painting (full payment) - 14,000 Rupees

This seller whose name is Amaan, phone number *******138, his bank details is *******817 kotak Mahindra pte ltd, Acc IFSC - KKBK*******.

This seller is giving us empty promises. He is neither sending my items to singapore and neither is he showing us the photos of the production. He keeps delaying every day and there is nothing produce.

We need indiamart to step in and solve this issue. Its urgent. This seller is from indiamart. Otherwise we will have to seek authority help in india, international level for fraud.

You can call me at ******* for enquiries or email me at: *******@gmail.com

Date of experience: February 27, 2021
Team I. IndiaMART Rep
over a year old

Dear Sanjay,
We regret the experience you had. Request you to please share your and suppliers' contact details with us so that we can assist you further.
Thank you!

California
1 review
1 helpful vote
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Scammers
February 27, 2021

IndiaMART referred a scam pharmacy. Basil you stole 449 dollars. Do not sent money. They take the money and run.
Names: Rampal Singh
A K Regimon
Mungaijacinta Njeri
*******719
Delhi India
Please don't send money! You will get scammed!

Date of experience: February 26, 2021
Team I. IndiaMART Rep
over a year old

Dear Karen,
We regret the experience you had. Request you to please share your and suppliers' contact details with us so that we can assist you further.
Thank you!

New York
1 review
1 helpful vote
Follow Raissa F.
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I'm so happy after receiving my products this afternoon. This is my third purchase from IndiaMart. I really appreciate their service and the wholesale TukMed who supply the best weight gain supplements and weight loss supplements. Even though it took one more day for my product to get here in New jersey but im happy it got here in good condition. I highly recommend TukMed service to anyone looking for supplements in wholesale. Reach out to them via Whatsapp / Call +90 - 536 - 695 - 1636

Date of experience: February 18, 2021
India
1 review
1 helpful vote
Follow Boldy I.
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Very very bad service.
We are leading supplier on indiamart. We are last one year joint to india Mart and we face to % problem. India Mart is very bad service provider.so don't use IndiaMART.

Date of experience: February 10, 2021
Team I. IndiaMART Rep
over a year old

Dear Boldy. I,
We regret the experience you had. Request you to please share your registered contact details with us so that we can assist you further.
Thank you!

India
1 review
9 helpful votes
Follow BASTIN R.
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We are a export company and we paid full amount for consuming both local and export leads for a 2 year period with Indiamart till May 2021. But suddenly before 4 months they have stopped all our export leads and say you can consume only domestic leads and not export leads.

It is like selling a bag of Rice to you and the shop keeper comes after 2 days and take some Rice from your bag saying it as export quality and ask you to pay extra for that. How foolish is this? How can they change the policy when you in a term of contract? I have tried complaining to multiple lines in their hierarchy but no solution they are justifying their wrong decision.

Shame on you!

Date of experience: February 2, 2021
Team I. IndiaMART Rep
over a year old

Hi BASTIN R.,
We regret that you've had to face this and would like to help. Please share your contact details via DM, as it will help us to contact you for further assistance.
Regards!

India
2 reviews
7 helpful votes
Follow Banshi G.
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For the last couple of days, I am helping my wife in setting up a business and so I *******@IndiaMart for some suppliers.

I got lots of calls that were reported as spam, anyways let's continue, since in the Digital era we trust online business and sellers very easily and I did the same.

I ordered samples from 5 suppliers and I got them on time, later on, we chose to go with two suppliers and we started. One of them was sai sports and one was AK sports they were the same entity, I paid them 7500/- in advance for an order. But after paying money they stopped picking up my calls, they were seeing my messages on WhatApp but were not responding, the day they pick my call(From a new number) and said that the guys are away(How could a business guy be away from their phone registered in various places). I reported that in IndiaMart and now the story begins.

IndiaMart did not bother to take any action for 5 days Until I reported again tagging our Finance minister they started the process, not for the sake of customer service, but to avoid any hurdle. They contacted the seller and created a story with them, meanwhile, I got a call from the fury guy from a number which I paid for the order, he abused me, threatened me, and used every trick to settle by force, I reported the same to IndiaMart, but they pulled their hands off saying they can help me on financial fraud but can't do anything in the matter of threatening and abusing seller came from IndiaMart.

Suddenly they close my ticket saying that the seller has sent the product trusting the seller whom I have reported a fake courier receipt earlier.

I am attaching two photos one where they ask for money and later shows they are not picking up calls, I am open to providing more evidence if anyone requires.

Date of experience: January 28, 2021
Team I. IndiaMART Rep
over a year old

Dear Banshi, We regret the inconvenience. We are already working on your issue and will connect with you soon.
Regards!

Montana
1 review
2 helpful votes
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Crooks
January 27, 2021

They will suck you in with several small transactions then when you think you can trust them you up the quantity to get a better price they tell you some bull crap about they were hacked and your money is gone. Now understand IndiaMart is kind of like Ebay they only provide a platform for sellers. When I approached them they agreed to refund my money then as usual they stopped responding to my emails. They blame Covid like everybody else however I get shipments from India almost everyday so that's BS. You may get a couple of things from these crooks but never go above what you aren't willing to lose

Date of experience: January 27, 2021
Team I. IndiaMART Rep
over a year old

Hi Tim,
We regret that you've had to face this and would like to help. Please share your contact details via DM, as it will help us to have the relevant team contact you for further assistance.
Regards!

India
2 reviews
1 helpful vote
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Worst service given by indiamart
January 25, 2021

I m from pune i purchased indiamart service for a year but still i didnt got the proper response for a medicine market from indiamart but in last of the yr ur marketing employee shubham varma naming assure will provide service of spcl indiamart trustified and for that i paid in advance 16k rs. But still they didint proceed it nd when i told him to refund the money then he just says that indiamart will never refund the money of the client as like amazon or other companies from a yr i didnt got none of the business from indiamart but they still didnt got me refund my money also now after the payment i cant consume buyleads and my catalogue also not to be promoted by them as a trustified company

Date of experience: January 25, 2021
Team I. IndiaMART Rep
over a year old

Dear Shubhangi, We regret the inconvenience. We have made a note of your issue and will connect with you soon.
Regards!

India
1 review
4 helpful votes
Follow Sumon M.
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I am a registered seller on Indiamart. This is the 4-5th time since last week, I got fake inquiries. Such a bad service from Indiamart and you guys are trying to sell more expensive plans to the sellers like us! Why should I pay for this worst service from Indiamart. Indiamart don't have any algorithm by which it can post only real leads. India mart just know how to steal money from sellers like us. First of all Indiamart is selling same leads to the hundreds of sellers which is crime and cheating with us. Secondly Indiamart don't have even good algorithm to remove fake enquires. I will surely stop paying this cheater company. 30k has been paid to them and get very few genuine lead. 95% leads are fake, buyers will say that they just cheacked the product, don't need.

Date of experience: January 19, 2021
Team I. IndiaMART Rep
over a year old

Hi Sumon,
We regret that you've had to face this and would like to help. Please share your contact details via DM, as it will help us to have the relevant team contact you for further assistance.
Regards!

From the business

IndiaMART.com is India's largest online marketplace that assists manufacturers, suppliers & exporters to trade with each other at a common, reliable & transparent platform. Largest free online business directory & yellow page with listing of 1,945,00...


indiamart.com
Founded in 1996
Orange, B8, France