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IndiaMART

1.3

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IndiaMART Reviews Summary

IndiaMART has a rating of 1.3 stars from 395 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IndiaMART most frequently mention customer service, fraud company and western union. IndiaMART ranks 597th among Marketplace sites.

service
135
value
130
shipping
120
returns
107
quality
118
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H C.
Texas
1 review
2 helpful votes
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Worst Customer Service
October 15, 2018

I recently ordered from Zimmy Enterprise which Indiamart claimed to be a verified supplier. Placed an order for Chania choli 3 weeks back, They took money for priority shipping and the items were suppose to be delivered in 7-9 days. Its more than 19 days and I haven't received my shipment. After taking the money they are not responding to any phone calls or emails. There is no to track the company. And Mr. Ashish Bhandari the director of India Mart is of no help.

Date of experience: October 15, 2018
New Zealand
1 review
1 helpful vote
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As a business operating in New Zealand, ordered 12 pieces from Rajesh to check out the quality, colour and material before I could order 1000 pieces. Thank God we did this to check. Arihant International is a fake cover up. Items are likely bought off the markets with no factory, no nothing.

Took Rajesh over 2 weeks to send despite saying he had stock at hand ready to dispatch once payment was sent. After full payment was sent via Western Union, he disappeared for a while. Daily messages on WhatsApp to get the tracking number for the shipment was pointless. Finally got the items but only 8 as despite the business deal he apparently had to pay extra shipping so "stole" my 4 good pieces to cover for the shipping. (God knows why he sent it via Hong Kong), my other suppliers don't do that ever. His answer was that I pay him more money to get the 4. What the $#*!! As it is, his items are of miserable quality, why would anyone want to waste more time and money in getting the street side garbage.

The 8 pieces sent were not at all what I ordered. They were cheap crap material dresses that would probably fit kids. Also the 4 missing pieces were the ones I was after anyway and these were held at ransom by Rajesh Jain. I suspect he never had those pieces and never will. Just a ploy to scam people out of money. I have written off my complete 12 pieces. So much so that I have binned them all - they are not good quality that can be displayed in a shop here in New Zealand. People like Rajesh are certainly bringing down India's name in this online marketing forefront!

Date of experience: October 11, 2018
India
1 review
0 helpful votes
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Highly not recommended
October 7, 2018

They just giver sellar contact number and don't give guarantee of sellar. Don't take responsibility when sellar cheers you and even have the courtesy to listen to our issues and disconnect the call. Very disappointed

Date of experience: October 7, 2018
Team I. IndiaMART Rep
over a year old

Hi Sir, we regret the unpleasant experience. Request you to share your concern through DM. Our team will contact you. For the future reference, we would recommend using the Payment Protection Program for the secured transactions with suppliers. Thank You!

Croatia
1 review
0 helpful votes
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SCAM
October 2, 2018

Ivana Šporčić You should really pay attention on businesses you promote on your platform. One year ago I ordered and paid for certain goods from S. R. Chemicals and Pharmaceuticals. Goods were not delivered and I requested a refund. Mr. Satish (International Marketing Satish Patel Sutaria C. E. O) is constantly ignoring my request and delaying the payment. How much longer am I supposed to wait to get my money back?

Date of experience: October 2, 2018
Malaysia
1 review
1 helpful vote
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Full of Scams in IndiaMart
September 28, 2018

I received whatsapp and email from a company call Amazing pharmacy after I sent an inquiry to Indiamart Then I kept receiving calls, email and whatsapp from this sales person call Hanson... keep telling me to make payment by western union/moneygram/tt. The TT receiver is Raoual Aimw Tchouanga, account number **************834, the name totally different from Amazing Pharmacy. I was not familiar with India payment, he told me that is the way they do business with many companies and no problem. I trust him. After TT the money, I received email from Goldexpressddelivery that I need to pay USD350 in order to get the product release to me, then only they will refund the USD350 to me. Immediately I sensed something wrong. I whatsapp that Hanson. He told me he is willing to pay the USD150 and told me to pay USD200 to get the product release to me. I know that he wanted to further scam me. I told him I won't do because I know that I got scam already. Please watch out if you meet the same incident from this company scam, his handphone is +1 *******476.

Date of experience: September 28, 2018
India
1 review
1 helpful vote
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Fraud and cheat
September 16, 2018

I was contacted by apple seller and ask downpayment 5k after shipping they demand $#*!ing one by one... looted 2.24 lacs just for iphone x 5 units... I asked only 2 units they provided a fake tracking id and tracking number named LOGISTSOLUTION

Date of experience: September 16, 2018
South Africa
1 review
0 helpful votes
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Persuit Pharma- scammers
September 6, 2018

Pursuit Pharma | Corp. Off: 401, Angel Square, B/S Royal Square, Utran | Surat-*******, Gujarat, India
Tel: *******531 | Email: *******@pursuitind.com | Web: www.pursuitpharma.com

Do not trust this company. I have ordered product. No delivery-no repayment

Date of experience: September 6, 2018
Norway
1 review
1 helpful vote
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Very reputable business
September 1, 2018

I recently ordered from a company named, Maan Medical Equipment. I was sceptical after reading some reviews of Indiamart. Today I recevied my order and it is exactly as it should be. I have to say that I really gave Mr. Dinesh K a very hard time after reading some reviews of Indiamart. I placed my order on a Friday not knowing that their post works much like ours. That meant that it would be Monday before anything moved and considering that Monday was also a holiday in India it took a while for the tracking number to show up in the system. I thought I had been had, but after a while it showed up and now the product is in my hand and it is perfect. This Maan Medical Equipment and Mr. Dinesh K are the real thing. I would not have any fear of ordering anything they have for sale. You will get your products from these guys. If I could give 6 stars I would. Now it did take 14 day to reach me, but I guess that is to be expected. Mr. K told me that up front. Yes Maan Medical Equipment and Dinesh K can be trusted. For payment I used paypal. Very satisfied.

Date of experience: September 1, 2018
India
1 review
1 helpful vote
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It is a pity that because of a few stupid suppliers registered on the portal the entire databank of genuine suppliers go mistrusted by foreign buyers. I must say Indiamart is a decent web B2B portal only one important advice UNDERSTAND AND KNOW THE SUPPLIER IF HE IS GENUINE HE WILL NOT HESITATE TO CONCEAL ANY INFORMATION REGARDING PRODUCT, PRICE OR HIS OWN COMPANY

B2B portals are relatively new and not very common in Indian sub-continent compared to West. So Ideally it sounds so disgraceful that few bunch of chaps not only throw red flags on all other suppliers but mark INDIA as a low trust business zone amongst foreign buyers.

Buyers need to have clarity and specifications to their requirement and within few days of posting a sell lead on the portal they can quickly evaluate between genuine and non genuine suppliers.

Ideal time for replies to any buy lead is 3/4 days, as any one who is regularly using the portal won't miss out on a lead that is genuine and real.

This portal is just a platform choosing to genuinely do business is ones own selection, for deceiving can be even after meeting face to face. As suppliers we ourselves came across buyers who would not respond or revert even after steady follow-ups.

Ahmed Khatri
Mak Overseas

Date of experience: August 30, 2018
India
1 review
6 helpful votes
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Scam
August 21, 2018

Dont buy anything from india mart. Scammers everywhere. I made a complaint againt a seller and its been a month still no action taken

Date of experience: August 21, 2018
North Carolina
3 reviews
5 helpful votes
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Stay away from this two companies they will take your money.
Mr. Am Lal Rajnesh manager of this fake companies be aware of him!

Date of experience: August 20, 2018
India
3 reviews
5 helpful votes
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Worst Apps
August 17, 2018

Do not buy anything from here I've lost my *******rs and I've even complain it but they are so iresponsible for that. They did not give me proper answer also. Please do not use IndiaMART guys. Its s fraud and fake.

Date of experience: August 16, 2018
New Jersey
1 review
2 helpful votes
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Rubbish mart
August 10, 2018

I hv purchased from product from apka apna fashion. Rahul patel is the idiot of this scam. I stay in USA.He has sent me the product which I hv to sell in charminar. Dont ever trust this person and indiamart.

Date of experience: August 10, 2018
Mexico
1 review
2 helpful votes
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Big Fraud
August 9, 2018

They not only don't verify the suppliers but continue to advertize suppliers that they know are thiefs. I lost 14,000 usd to a company advertized here and they just don't care. This website sucks
The company by the way is Greg-Vin Engineers, BIG THIEFS

Date of experience: August 9, 2018
India
1 review
4 helpful votes
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Big Scam
August 1, 2018

They do not verify the suppliers instead they share the contact details of the suppliers. If we connect with the suppliers through the mail provided by INDIAMART in our mailbox. The supplier will send mail as if they are a genuine supplier and contact us through WhatsApp as a professional seller. But ending up paying the amount in vain. They are scammers don't believe them. Even provide a fake tracking number with fake website.

Date of experience: July 31, 2018
Israel
1 review
5 helpful votes
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They promote scammers by writting "Verified Seller" on scammers! Don't buy anything from this site! I lost 500$ in big ugly scam and no one cares about me! My scammer name Rajat Kurma called also Gadget Store Plc.

Please stay way from this stie! Don't deal with craps peoples!

Date of experience: July 28, 2018
Ireland
1 review
5 helpful votes
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Do not do business with this people they will take your money and not deliver. I paid Nitin Mourya of Dinesh footwear money and he has blocked me and he didn't supply my order. Indamart cannot help you. They are all thieves including Indiamart. I gave one star because the site did not allow me to post my review without givin a star.

Date of experience: July 17, 2018
New York
1 review
4 helpful votes
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Ventures trust have a scam going with someone in the USA
They supposing send your package to a shipper and then the shipper tells you that they want you to give them 1,200 for insurance? With your credit card or western union then they say once they deliver your package they will give you the cash back upon delivery. Of course we both know I will never see them again.
They stole 400 dollars from me. Ventures trust who goes buy juan tony but I believe his real name is Parveen Kumar. I called him more than a few times and he basically says what are you going to do, call the police. I said no its going to be some agency that deals in international crime, extortion, theft by deception. Theres a whole host of crimes they committed. The supposed shipping company that wanted the 1,200 for insurance said they had my package, it was in New York City. There name is Swith logistic solutions Only one day after I ordered it from India. Unbelievable Im going in on the lawsuit with the poor women who they really had no mercy. Do not ever even look at IndiaMART and let everyone you know about this bad bad site. Tony

Date of experience: July 14, 2018
India
1 review
5 helpful votes
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Big Big Big Fraud
July 13, 2018

It's a big scam. I request everyone who're looted by Indiamart fake sellers, let's be together and file a case at consumer's court, that is only way of justice and get our money back. If anyone lost his money to fake sellers and interested to file a case join me, please contact at *******@yahoo.com.
They've to give the compensation as it's there duty to protect consumers from fake sellers.
Now I'll narrate my case:
I entered my requirements for the purchase of a macaw baby bird. A seller contacted me and our deal was finalised at INR *******. He promised me to deliver at my doorstep. After paying the money, he said he said he has registered the bird and will reach to me by tomorrow. Then i received a mail from cargo pet transports, that your bird is not insured so please pay a refundable sum of *******/. It will be returned via cheque along with bird. As they attached the photo of bird, i fell for it and paid the money. Then i received another with in half an hour an told that your bird doesn't have a copy of breeders license which is a necessary document, so attach a copy or pay a refundable sum of INR *******/. I don't know where my mind was, i was so worried for the bird, so i paid them this amount too.
Next day morning, i was shocked after reading their another email stating that your bird is arrived at Jaipur international Airport but as our refundable cheque policy we do not issue cheques lesser then INR *******0, so please pay the remaining INR *******. Then only i realised i was being looted, i lost INR *******. I'm sure India mart is never going to refund6my money. So the best way to get the justice is consumers court. Together we're stronger, i request everyone who's fooled by India mart seller, please join me to fight against them and get our money back. Please join me at *******@yahoo.com.

Date of experience: July 13, 2018
California
1 review
0 helpful votes
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I was looking for a statue to buy and at first was sceptical after reading a lot of bad reviews but I told the man I was emailing my concerns and he assured me that they cared about their longtime customers. I figured I would buy a smaller peice then to start and it was a very smooth transaction.
I received my product today and plan to buy from them again! Thank you Atul Khanna!

Date of experience: July 10, 2018

From the business

IndiaMART.com is India's largest online marketplace that assists manufacturers, suppliers & exporters to trade with each other at a common, reliable & transparent platform. Largest free online business directory & yellow page with listing of 1,945,00...


indiamart.com
Founded in 1996
Orange, B8, France