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IndiaCakes

2.4

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IndiaCakes Reviews Summary

IndiaCakes has a rating of 2.4 stars from 986 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IndiaCakes most frequently mention customer care, delivery charge and next day. IndiaCakes ranks 8th among Dessert sites.

service
146
value
141
shipping
133
returns
130
quality
125
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India
1 review
0 helpful votes
Follow Roshan J.
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Nice cake
January 28, 2021

The quality is very good and many varieties available in seasonable price. Great experience. Fully satisfied with service provided by them. Recommended to all very good service

Date of experience: January 27, 2021
India
2 reviews
0 helpful votes
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Genuine design
January 28, 2021

Indiacakes provides various designed cakes to me at affordable price. Custom designs are also available here.

Date of experience: January 27, 2021
India
1 review
0 helpful votes
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India cake
January 28, 2021

It is very good india cake friends it is very good quality india cake friends it is very amazing india cake friends

Date of experience: January 27, 2021
India
1 review
1 helpful vote
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Non punctual, no refund and super rude people
January 24, 2021

I placed an order on 20 Jan and they promised to deliver the same day. They did not deliver the cake on 20th Jan before 9 pm and my friend had to buy another cake after 9 pm then I called indiacakes.com at 21 mornings and they informed they you have to pay more 200rs to deliver so I said cake is not required now, do not deliver, I want my refund, they said drop an email we will revert, I sent 3 emails on 21 but no one reverted, I called again on 22, but they shouted on me saying - there is no refund policy, and you placed order at 4pm and expecting us to deliver same day and you did not paid extra delivery charges and they said let me add your call to receiver, we have your receiver number, and ask them how far they live to deliver, they tried to include and insult in front of the reciever. Literally that lady-sunita shouted on me like anything, I am attaching my recorded call and email what I sent, they does not even 0 star.

Date of experience: January 24, 2021
India
1 review
0 helpful votes
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Thanks
January 20, 2021

I've ordered 2 layered cakes for
My son's birthday and everyone was
Looking at them and we received
Lots of compliments and they were
Delicious! The best cakes I have
Tasted! Totally recommend I will
Definitely order again!

Date of experience: January 20, 2021
India
1 review
0 helpful votes
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Amazing test
January 20, 2021

An awesome experience. I ordered cake online for my mom and dad's anniversary, later i told them to edit and add cherry and candle on day of delivery & the shopkeeper accepted the changes happily. Cake was delivered on time. The taste of cake was really good as per my family & relatives. I hope they will keep the same taste.

Date of experience: January 20, 2021
AE
1 review
1 helpful vote
Follow Shivendra R.
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I dont understand who gave them no 1 review.
They are cheaters and took the payment and did not deliver cake and whenever i call them they hang up my call and have stopped responding to my emails on refund. They promised that the cake and flower will be delivered to my wife and i kept that a surprise with trusting their service but its been 1 year now and these guys have eaten my money and not responding to my calls or chat.

NO 1 FRAUDSSSS

My Name is Shivendra and i placed order to Port Blair

Date of experience: January 20, 2021
Canada
1 review
2 helpful votes
Follow LIJY J.
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Poor customer service
January 19, 2021

They charge you extra for delivery on particular slot. Lot of reasons were given for not delivering until evening. After some they stopped picking up our call and do not refund your money back. They delivered by the end of the day when they were supposed to order in the morning. I just added an extra star because when they stopped picking our call, we lost all hope of the delivery of the cake.

Date of experience: January 19, 2021
India
1 review
0 helpful votes
Follow lakshya g.
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Refund my money
January 17, 2021

I have ordered a cake my order no is ******* but the after making paymets of rs900 after an hour they ask for more rs350, so i cancelled my order. Now they say i will recieve 100%refund and after that no mail replies nothing, no info about my refund, after struggling again i talked and they give me excuses that our IT department is closed and you will get a coupon as a refund but no information regarding coupon and there contact no. Is invalid and they blocked me chat box also... they are frauds and just looting people. Please stop playing with hard earned money of people and thier emotions

Date of experience: January 17, 2021
India
1 review
0 helpful votes
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Fast delivery
January 16, 2021

It was my first experience. I ordered flowers and cake... i have selected delivery time... and yes they made it... on time delivery. Cake was awesome and flowers were beautiful. Thanks for making my gift special. The person who recieved it, is so happy with your product and service. I wish to order more in future... all the best and keep it

Date of experience: January 14, 2021
India
2 reviews
0 helpful votes
Follow Kavita B.
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Tasty cake
January 14, 2021

This is my 10th order with flowers cakes online and I always like your service infact its improving with every order. The app looks really nice with good features available. Cake and teddy combo along with personalised mug and cushion. Everything was so perfect. Keep it up the good work guys.

Date of experience: January 14, 2021
New Zealand
1 review
1 helpful vote
Follow Anusha K.
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Worst customer service ever. Money not refunded
January 9, 2021

I have ordered cake ******* on 06.01.2021 with delivery at any time on the same day.My order has been accepted and payment processed. Later after 7 hours i have received email stating extra delivery cost of Rs. 250/- to be paid. I informed them to cancel the order. I have sent number of emails, raised ticket and had chat with customer care where I have no response for the refund at all.

Minimum response of customer care will be expected by the customer for the amount paid by them. Never expected this, wont recommend!

Date of experience: January 9, 2021
GB
1 review
0 helpful votes
Follow K A.
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Don't waste your hard earned money. It's completely unprofessional and worst service I ever had. Frustrating. Worst customer service.

Date of experience: January 2, 2021
Bahrain
1 review
1 helpful vote
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Fraudester site
December 27, 2020

They tKe your order tour. Oney bt wl not deliver.its just a fake company to just rob your money they dont deliver they only take order and ur money in advance bt will not deliver. Please dot spoil your occation by ordering here. BThey should not use the name of our great counteh India its a disgrace to the nation

Date of experience: December 27, 2020
AE
1 review
1 helpful vote
Follow Praveen A.
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I have ordered Butter scotch for 2 different location but they have deliver Black forest and strawberry cake with worst service. I have orderd same day delivery option. My goodness how hard to deal with these people to arrange the delivery. I tried minimum 100 times even though they have delivered it after one day. Very worst online service which i have ever seen. I have photo's and order confirmation. If any one need i am ready to give you all. Very worst service. Complete zero recommendation.

Date of experience: December 25, 2020
Germany
1 review
0 helpful votes
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I had booked a cake on 22nd of Dec morning, Expected to deliver on 23rd atleast. I called the customer care service and cross verified if they can deliver to my address on time and there was a big "YES".
You know what I ended up with, telling raw materials are not available to make cake and I get coupons for the money I paid. It was a nuisance. You are not fit to run business, don't play with your customers.

Date of experience: December 24, 2020
India
1 review
1 helpful vote
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Pathetic Service
December 24, 2020

I ordered a cake on Dec 23rd. After one hour I got a mail stating that an additional Rs. 250 has to be paid for transportation. I paid the same immediately. However till now I have not got the cake nor any refund. Big cheats. Whenever I call them, their customer care disconnects the call. My son's birthday party also got spoiled due to this reason. I made a very big mistake ordering through their portal. Got mislead by their fake advertisements.

Date of experience: December 24, 2020
Washington
1 review
1 helpful vote
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Worst place
December 20, 2020

Stay away from this website. They don't know how to track the order, give update. All these are fake reviews I guess. Had to call everyday 1 week to get my refund. And finally they said they cannot provide refund, but a coupon to purchase another cake. Purchased second cake and the cycle continued. STAY AWAY and save your money.

Date of experience: December 19, 2020
Hong Kong
1 review
0 helpful votes
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TERRIBILE EXPERIENCE
December 17, 2020

Cake was ordered but never delivered. Phone lines are cut. Emails are not replied to. No refunds given

Date of experience: December 16, 2020
Australia
1 review
0 helpful votes
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BAND OF THIEVES
December 11, 2020

Illegal and faulty customer service. Try making a complain and watch the call end in 20 seconds. Guaranteed to steal your money and then make you feel worse about it. Thanks for the great birthday. All customers - why order from here when 1000 other companies provide the same service lol. Order no. *******

Date of experience: December 10, 2020

From the business

India Cakes is a leading online cake delivery shop offering delicious cakes for all occasions. Browse our wide selection of cakes for fast delivery.