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IndiaCakes has a rating of 2.4 stars from 986 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IndiaCakes most frequently mention customer care, delivery charge and next day. IndiaCakes ranks 8th among Dessert sites.
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The quality is very good and many varieties available in seasonable price. Great experience. Fully satisfied with service provided by them. Recommended to all very good service
Indiacakes provides various designed cakes to me at affordable price. Custom designs are also available here.
It is very good india cake friends it is very good quality india cake friends it is very amazing india cake friends
I placed an order on 20 Jan and they promised to deliver the same day. They did not deliver the cake on 20th Jan before 9 pm and my friend had to buy another cake after 9 pm then I called indiacakes.com at 21 mornings and they informed they you have to pay more 200rs to deliver so I said cake is not required now, do not deliver, I want my refund, they said drop an email we will revert, I sent 3 emails on 21 but no one reverted, I called again on 22, but they shouted on me saying - there is no refund policy, and you placed order at 4pm and expecting us to deliver same day and you did not paid extra delivery charges and they said let me add your call to receiver, we have your receiver number, and ask them how far they live to deliver, they tried to include and insult in front of the reciever. Literally that lady-sunita shouted on me like anything, I am attaching my recorded call and email what I sent, they does not even 0 star.
I've ordered 2 layered cakes for
My son's birthday and everyone was
Looking at them and we received
Lots of compliments and they were
Delicious! The best cakes I have
Tasted! Totally recommend I will
Definitely order again!
An awesome experience. I ordered cake online for my mom and dad's anniversary, later i told them to edit and add cherry and candle on day of delivery & the shopkeeper accepted the changes happily. Cake was delivered on time. The taste of cake was really good as per my family & relatives. I hope they will keep the same taste.
I dont understand who gave them no 1 review.
They are cheaters and took the payment and did not deliver cake and whenever i call them they hang up my call and have stopped responding to my emails on refund. They promised that the cake and flower will be delivered to my wife and i kept that a surprise with trusting their service but its been 1 year now and these guys have eaten my money and not responding to my calls or chat.
NO 1 FRAUDSSSS
My Name is Shivendra and i placed order to Port Blair
They charge you extra for delivery on particular slot. Lot of reasons were given for not delivering until evening. After some they stopped picking up our call and do not refund your money back. They delivered by the end of the day when they were supposed to order in the morning. I just added an extra star because when they stopped picking our call, we lost all hope of the delivery of the cake.
I have ordered a cake my order no is ******* but the after making paymets of rs900 after an hour they ask for more rs350, so i cancelled my order. Now they say i will recieve 100%refund and after that no mail replies nothing, no info about my refund, after struggling again i talked and they give me excuses that our IT department is closed and you will get a coupon as a refund but no information regarding coupon and there contact no. Is invalid and they blocked me chat box also... they are frauds and just looting people. Please stop playing with hard earned money of people and thier emotions
It was my first experience. I ordered flowers and cake... i have selected delivery time... and yes they made it... on time delivery. Cake was awesome and flowers were beautiful. Thanks for making my gift special. The person who recieved it, is so happy with your product and service. I wish to order more in future... all the best and keep it
This is my 10th order with flowers cakes online and I always like your service infact its improving with every order. The app looks really nice with good features available. Cake and teddy combo along with personalised mug and cushion. Everything was so perfect. Keep it up the good work guys.
I have ordered cake ******* on 06.01.2021 with delivery at any time on the same day.My order has been accepted and payment processed. Later after 7 hours i have received email stating extra delivery cost of Rs. 250/- to be paid. I informed them to cancel the order. I have sent number of emails, raised ticket and had chat with customer care where I have no response for the refund at all.
Minimum response of customer care will be expected by the customer for the amount paid by them. Never expected this, wont recommend!
Don't waste your hard earned money. It's completely unprofessional and worst service I ever had. Frustrating. Worst customer service.
They tKe your order tour. Oney bt wl not deliver.its just a fake company to just rob your money they dont deliver they only take order and ur money in advance bt will not deliver. Please dot spoil your occation by ordering here. BThey should not use the name of our great counteh India its a disgrace to the nation
I have ordered Butter scotch for 2 different location but they have deliver Black forest and strawberry cake with worst service. I have orderd same day delivery option. My goodness how hard to deal with these people to arrange the delivery. I tried minimum 100 times even though they have delivered it after one day. Very worst online service which i have ever seen. I have photo's and order confirmation. If any one need i am ready to give you all. Very worst service. Complete zero recommendation.
I had booked a cake on 22nd of Dec morning, Expected to deliver on 23rd atleast. I called the customer care service and cross verified if they can deliver to my address on time and there was a big "YES".
You know what I ended up with, telling raw materials are not available to make cake and I get coupons for the money I paid. It was a nuisance. You are not fit to run business, don't play with your customers.
I ordered a cake on Dec 23rd. After one hour I got a mail stating that an additional Rs. 250 has to be paid for transportation. I paid the same immediately. However till now I have not got the cake nor any refund. Big cheats. Whenever I call them, their customer care disconnects the call. My son's birthday party also got spoiled due to this reason. I made a very big mistake ordering through their portal. Got mislead by their fake advertisements.
Stay away from this website. They don't know how to track the order, give update. All these are fake reviews I guess. Had to call everyday 1 week to get my refund. And finally they said they cannot provide refund, but a coupon to purchase another cake. Purchased second cake and the cycle continued. STAY AWAY and save your money.
Cake was ordered but never delivered. Phone lines are cut. Emails are not replied to. No refunds given
Illegal and faulty customer service. Try making a complain and watch the call end in 20 seconds. Guaranteed to steal your money and then make you feel worse about it. Thanks for the great birthday. All customers - why order from here when 1000 other companies provide the same service lol. Order no. *******
Answer: Hi IndiaCakes.com is cake delivering company since 2004 It is based in Pune at said address - India Cakes Pvt Ltd, F 7, First Floor, North Block, Sacred World Mall, Wanowrie, Pune - 411040 It has delivered more than 10 lakh deliveries with more than 10 Lakh satisfied customer Be assured of delivery and service from India Cakes Support
Answer: Dear Customer Please send complaint email along with your order no on [email protected] We will check and reply Support
Answer: Dear Customer Please send complaint email along with your order no on [email protected] We will check and reply Support
Answer: Dear Customer You can contact us on 020-66222222 or 0091-7058892222 You can send us an email on [email protected] Support
India Cakes is a leading online cake delivery shop offering delicious cakes for all occasions. Browse our wide selection of cakes for fast delivery.

