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IndiaCakes Reviews Summary
IndiaCakes has a rating of 2.4 stars from 986 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IndiaCakes most frequently mention customer care, delivery charge and next day. IndiaCakes ranks 8th among Dessert sites.
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Cake was delivered 2 days after the occassion despite paying additional rs. 100 for delivery charges that was not informed at the time of booking. The cake delivered was of bad quality from a local bakery. Horrible experience. Never go with such unprofessional services.
Ordered cakes for my father and father in laws birthdays on May 28th and June 6th. Indiacakes did not deliver the cakes even after paying the extra dollars as they requested. At one point, the customer service consultant lied to me that the cake was already delivered without checking any records.
I cancelled the orders since they were not able to deliver it and indiacakes said the amount will be refunded in 5-10 days.
I HAVE NOT RECEIVED THE REFUNDS TILL DATE WHICH IS ALMOST ONE MONTH NOW AND EVERYTIME I CALL THE CUSTOMER CARE, THE LADY WILL SAY IT WILL BE REFUNDED IN ANOTHER 5 DAYS.
DON'T USE INDIACAKES AS THEY ARE NO LONGER COMMITED TO PROMPT DELIVERY OR CUSTOMER SERVICE.
There are so many other professional gift delivery options like winni.in, fernsnpetals etc..
I have ordered the cake for my daughter birthday party. She was very happy with the surprise and was praising the cakes quality. They give us an option of buying flowers and chocolates from here. The cake was delicious and perfect cartoon designed.
I ordered a cake and bouquet of flowers for my sister. I am relying on India cakes for online cake deliveries. They are amazing, they delivered on time. I would always recommend this India cake to anyone.
I spent over 30mins texting customer service, requesting the cake to be delivered during working hours. Despite my numerous requests, the cake was delivered after birthday girl and entire left for the day.
Shipping charges+ services charges = cake price
After paying the amount. They again sent a msg to pay extra 100 rs. That is rediculous. And customer care personal also rude.
Very good service. Would surely recommend others to use the site for delivery of gifts and cakes to their loved ones.
A colleague suggested india cakes to me. I ordered a vanilla cake from india cakes for a farewell in my office. Cake was fresh and tasty. It was highly appreciated by all my colleagues. I ordered a bouquet of roses from there, which was also very beautiful and the flowers were fresh.
I ordered micky mouse shape cake from indiacakes for the first time on the suggestion of my friend. It was my daughters birthday. It was her choice of cake. I was little confused for the delivery and cake shape. But i would admire that they deliver exact cake as shown online and it was fresh also. Now i believe in indiacakes.
India cakes is giving incredibly good services. I received my order of one chocolate cake and lily bouquet on time. Product quality is fresh and unique. It was my first time with India cakes. For the future I would prefer it first.
I am a receiver of cake which was ordered by my brother on my birthday. It was awesome. Cake design was according to my choice. I was sooo glad. That made my birthday amazing. Thank you brother and india cakes both
I found prompt response and service. It was as per my expectation. The cake was good. Well decorated. Well presented. Cake quality was good. It was delicious. I have used this service in the past and found satisfactory. Presentation was good. Accompanied bouquet was good. Flowers combination was excellent. I love this site and recommend others too.
India cakes has a huge variety of cakes and flowers. Their delivery services are also good and on Time. Quality of the product is better than any other shop. Best and cheap price in the market.
Unfortunately my last order was very poor quality and the recipient received my 50 dead wilted roses at 10pm (Indian time)
I have made contact via email but no response in reply.
Although previous orders have been received good it only takes one bad to lose customers
Delivered an hour late, even though updated the address 2 days ago through online chat, they confirmed they updated on the order... but still went to old place... I paid for before 2pm delivery got delivered at 3pm, which s not far... cake s not tat fresh, cream was hard, but taste was gud...
I ordered a pine apple cake for mother's day. I live in PG at pune. My mother is in muzaffarnagar. So it was not possible to celebrate together. That's why I ordered a cake from indiacake. I usually use this site to order. Their quality is very good. Price is also nominal. My mother was sooooo happy.
I have orderd a cake prior to 2 days of delivery and also have mailed to them regarding the flavor of the cake but instead of pinnaple flavour they sent chocolate and the quality was worst. I trusted this site but got disappointed also i have sent the pic of the cake which i received on their site which was not even 1% of the charges which they took also it was wrong flavour delivered, i have connected to the customer care many times but they have not taken any action and asked to drop a mail. I have given extra delivery charges as they said its a outer area though it was not. Really got very disappointed.
Cake was yummy and fresh.
I booked a cake for my parents anniversary. I want to surprise them in the midnight. So I ordered for midnight delivery. I got my order according to the time. I appreciate their work. Cake was yummy and fresh. Now I would prefer India Cakes for any occasion.
The India cake company is a big fraud in itself. They initially promise a lot many things but at the time of performance they do not perform in accordance with their commitment. They do not even bother to consider the customers complaint. I have made an order for the first time from them they have delivered incomplete order with below standard quality and cheap products and charged way more than the products actual cost. They reverted a sorry mail for incomplete delivery but no refund or compensation is received from them. I tried calling them many times but they didn't provided any assistance and asked to write a mail. I have written a mail 3 times which is again ignored by them. Have reported the same in consumer forum and FSSAI still they are least bothered. Highly disappointed with the product as well as the services.
Advise for all never choose India Cake even if it is the last option available.
Their service is very good. The chocolate cake which I ordered for my friends birthday was so tasty and good designed. I and my friends was very happy to taste the cake...
Thanks Indiacakes...
From the business
India Cakes is a leading online cake delivery shop offering delicious cakes for all occasions. Browse our wide selection of cakes for fast delivery.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members