IndiaCakesReviews 986

The cake which I ordered was delivered late. Eventhough I ordered 2 days in advance for butterscotch, delivered black forest. Also charged 100 shipping charges at the time of order and 200 extra on the day of delivery. The customer service was really bad, I mailed them to change the message but got no response. I was shocked to see "?" on the cake which I gifted. Felt cheated badly.
Over priced
Shipping charges too high, will charge extra on delivery day
Bad customer service
Late Delivery even when ordered 2 days in advance
Delivered different flavour cake by giving excuse no stock
The way they wrote in the cake was disgusting

Worst experience that one can have, ordered cake with extra 150rs for delivery before 2pm but the cake and flowers reached at 5pm i ordered black forest cake as well 5 yellow roses but the cake that came had water leaking from it and the roses were red that were not roses forest flowers with bugs in it and when i called the authorities they said that you ordered cake in esrly morning thats why it was late what an excuse. And the person who delivered the cake had very bad speaking with the person who i delivered to.

This site provides pathetic service. I ordered 2 times. Once it got cancelled after paying. I even got a confirmation call but at the end they cancelled that cake. 2nd time when I ordered I made payment and it was confirmed. After a day I got a mail for paying extra 100/- for delivery. That was not mentioned on site. And when I said to cancel as I dint want to pay extra they denied for refund. Without any choice I paid extra bucks and yet got a wrong product. Delivered worst quality of cake. This site is headache.

I had ordered a combo gift pack which included Mixed color roses and a 1/2 kg choco truffle cake and a message along with the gift. Hours after the order they claimed they did not have the roses and were replacing it with Dairy Milk chocolates. I was fine with it since i did not have a choice but i repeatedly asked them to not mess up on the cake and the note. I clearly said note multiple times to the customer support operative to which every time she agreed to. And the cake in the picture looked well made like an actual high-end product. But alas the one that was delivered was poorly made, a sad excuse for a truffle cake, probably made by a local small time bakery, absolutely not worth the price Indiacakes charged for the same. The cake had to be thrown out since the cream tasted very odd and my people were afraid to consume it. And the note which they said would be delivered was not. This is my own personal experience and others may have had better ones. The only reason i am writing a bad review is due to the fact that they managed my situation very badly and their product listing was misleading. The actual product delivered was very bad, no flowers and no note. I shall be giving this a 1 star rating.