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1.5
Reviews 979
5 Stars
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4 Stars
7%
3 Stars
6%
2 Stars
9%
1 Star
66%

Egypt
3 reviews
0 helpful votes
Follow Ahmed a.
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Indeed disabled my employer account
December 14, 2020

Indeed suspended my account while I was interviewing candidates. I tried many times to get it back, I sent them all the needed documents but did not solve the problem... I do not recommend it to anyone.

Date of experience: December 12, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hi Ahmed, thank you for taking the time to leave Indeed a review. We have sent you a private message to help assist you with your questions about your account review. Please feel free to follow up there. We look forward to hearing from you.

Florida
1 review
0 helpful votes
Follow Dennis V.
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Unprofessional Business Practices
December 9, 2020

I have spent thousands of dollars on indeed to hire new employees. Indeed has disabled my account numerous times with a statement that does not even tell us why they disabled our account. This time when my account was disabled we had over 300 people apply to our position. All of these candidates that are looking for a position with our company have not been contacted by us because they disabled our account and will not let us have access to those candidates. This is very unprofessional for us and our business. I am requesting my money back that I paid for the candidates of $832 or give me access to the candidates that had applied to our position. I just cannot believe that a company can operate a business like this. They are very unprofessional.

Date of experience: December 9, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hello Dennis, thank you for reaching out and we're happy to help here. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.

Florida
2 reviews
0 helpful votes
Follow Mags S.
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A joke of a website
December 7, 2020

I don't feel that indeed truly connects employers and employees. I don't know how anyone uses this website with success. The tests are ridiculous. The employers are charged an insane amount of money. The whole thing is ridiculous. And now it seems to be monopolizing the job-seeking market.

Date of experience: December 6, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hi Mags, a member of our team has reached out to you by private message to try and help here, please follow up with us in there so we can assist you.

Canada
1 review
0 helpful votes
Follow Chris C.
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This website will delete, bad reviews for companies. When companies scam, rip off or don't pay their employees and reviews with reports of injuries. It's reviewing system is garbage it is talked about within its community forums, on reddit and other websites along these lines. Honestly, Indeed should be held accountable if a worker dies due it's decision unethical deletion of reviews, especially in dangerous jobs. A future employee deserves the right to know the good and bad stories of a company and definitely with in the dangerous jobs. Take screenshots of your reviews and post them In a subreddit, time to hold indeed accountable for future injuries that may occur because it protects companies with bad safety records and poor management. Be very careful and cautious when choosing jobs with good reviews... They probably been protected by indeed and the bot reviews were aloud to stay...

Date of experience: December 5, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hi Chris, a review will only be removed from appearing on an Indeed Company Page if the review violates any of our guidelines. When you have a moment please follow up with us by email at [email protected] so we can have a closer look at this for you.

Minnesota
1 review
0 helpful votes
Follow Sasha J.
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Unprofessional and distasteful
December 7, 2020

I have been using Indeed to cap recruit employees for almost two years. I have spent thousands with Indeed and all of a sudden they have disabled my account without explanation. Despite that I am a legitimate business and have been using a similar job posting format each time I post, since the initial list I made with them. I am truly disappointed and ashamed to say I have been affiliated with a company that treats business owners this way, especially during the difficult time we are all facing due tithe state of affairs in the U.S. their way of business is atrocious.

Date of experience: December 5, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hello Sasha, a member of our team has responded to your review by private message. Please follow up with us there if you have any additional questions or concerns.

GB
1 review
13 helpful votes
Follow Emilia E.
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Indeed blocked my account
December 1, 2020

One day I got a message from Indeed that my account is blocked and no further discussion is possible. I am disappointed as we have been working with Indeed for one year already and hired a lot of candidates. What went wrong with Indeed? Why you do not talk to your clients and just send a simple bot reply? Unprofessionally :(

Is there anyone who can provide any clarification?

Date of experience: December 1, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hello Emilia, thank you for reaching out. A member of our team has responded to your review by private message. Please follow up with us there if you have any additional questions or concerns.

Minnesota
3 reviews
0 helpful votes
Follow Shari H.
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Something happed to Indeed
November 30, 2020

I am finding that I can't use features that I used to love. What happened? I actually have a better more current phone so that should not be the problem. I also use the Indeed app

Date of experience: November 28, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hello Shari, thank you for reaching out. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.

California
81 reviews
219 helpful votes
Follow Jesse R.
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Probably the best site for employment usually
November 23, 2020

Indeed is a platform that allows employers and employees to contact one another. I have had a positive experience finding my first job I could actually call a career from here, but other than that job, I haven't had as much luck.

There are some questionable jobs out there. The worst are the headhunters, usually for a major company. They are all offering the same job across several networks and claiming varying pay rates.

The assessments are actually fun, though. This is a big step up from Craigslist, and WAY better than Monster. USAJobs could learn a thing or 69 from Indeed.

Date of experience: November 23, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Thank you for taking the time to share your feedback, Jesse, we are glad to hear you had a positive experience. If you come across any jobs that you are concerned about on Indeed feel free to send us more details to [email protected], we would be happy to check them out for you!

Israel
1 review
0 helpful votes
Follow Michal F.
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Avoid if you are serious about employing. Took my money, midway suspend my account. Seems I am not the only one. Would give zero stars after this if I could.

Date of experience: November 22, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hello Michal, thank you for taking the time to share your experience with us. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.

Australia
10 reviews
25 helpful votes
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Tried To Steal Money When For A Free Trial!
November 17, 2020

I took their offer to try a 'sponsored' advert weeks ago and verified at the time that I would not be charged. They stated categorically that I wouldn't unless the ad was sponsored after the trial date. I actually took the advert down to be on the safe side and now I see they tried to take $125 from my credit card. These guys will try anything to squeeze money out of you so be careful when populating with credit card details.

Date of experience: November 11, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hello Stephen, thank you for reaching out. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.

Canada
1 review
0 helpful votes
Follow Steven M.
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Not free as advertised
November 9, 2020

They say you can set up a free account as an employer but it is only temporary. They allow you to do it for a couple of weeks then your account is no longer active unless you pay. Sounds like false advertising to me.

Date of experience: November 9, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hello Steven, a member of our team has responded to your review by private message. Please follow up with us there so we can further assist.

Canada
1 review
0 helpful votes
Follow Julia L.
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Very hard to navigate
November 6, 2020

The website and app fails often. It's very frustrating when job searching...

Date of experience: November 6, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hi Julia, thank you for taking the time to leave us a review. We're sorry to hear you're having trouble using the Indeed app. We have sent you a private message so we can help troubleshoot this with you.

New York
1 review
1 helpful vote
Follow Abe B.
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Over the past decade, I've tried on and off to find work via Indeed.com. You can read reviews about the job application process from many other Indeed.com applicants on Indeed's own review pages. Very many of us have the same experience. You find jobs you're qualified for. Whether you're the first person applying or the last, whether you apply early Monday morning, on the weekend, late at night--no matter what you do, you don't hear back from anyone.

Unless it's a minimum wage dangerous position no one else will take. The only two job apps I've heard back from in the past YEAR during the pandemic are from residential care facilities. I have a master's and a doctorate (not boasting--multiple degrees are now VERY common among online job applicants since so many of us followed the advice to become "more educated"...) in health sciences, but apparently the only thing I'm qualified to do is be a nurse's aide or young child behavioral aide trainee. Each position was both in a state with frighteningly quickly spreading COVID-19 cases AND at facilities where so many employees had recently become sick that the facilities were DESPERATE for workers. Still, they both offered near minimum-wages for dangerous work that involved double-duty (caring for children AND elders at a company-related nursing home--not advertised in the job ad!). And still, the interviewers for both positions were denigrating and condescending--as if throwing the applicant the possibility of a life-threatening job were sign of the employer's beneficence.

I follow the online job gurus' advice to research companies, craft a "pain letter" cover letter, tailor my resume to the keywords in the job ad... Nothing.

Then, I started limiting my search for jobs requiring "no experience" or for companies explicitly stating "Urgently Hiring!" Or companies that INVITE applications from "career changers" or "retirees" (to avoid the ubiquitous specter of age discrimination). Still NOTHING.

Recently, I completed an application in which I had to count the words in each paragraph, change each paragraph's font AND color, all while answering very specific questions in a specific order. I thought it was a test to see who would actually follow the instructions. I felt like a performing circus animal. It was humiliating--but I did it and triple-checked that I'd followed the instructions. I never heard back from the company. And, of course, nothing from time-wasting Indeed.com.

Indeed acts like so many other portals in the internet age: they wash their hands of any responsibility for what happens to the people using their services, instead currying the favor of the people PAYING (supposedly) to use Indeed.com--the employers.

Research the history of the US Labor Movement. You'll see that many employers/corporations will do anything, no matter how unethical, to make money. Many don't care about the human beings they use for labor--and even hold those applying to be laborers in special contempt. Maybe this is common human nature--the way those who are safe and have survival resources treat those who aren't and don't. But Indeed's complicity is unforgivable.

The US government and international watch dogs all report that an unprecedented number of people have slipped into joblessness and poverty due to the pandemic--all while the wealth of many corporations and the super-wealthy has exploded. And how has Indeed responded to these extraordinary circumstances? By continuing to do what countess throngs of frustrated, dehumanized job applicants have been complaining about for decades now--making it easier than ever for uncaring employers to savagely waste job applicants' time by forcing us to jump through demeaning hoops because we're desperate for work. All the while, the same jobs get reposted a few weeks later despite never extending the simple courtesy of letting applicants know that we weren't selected or WHY we weren't selected so we could understand how to improve our odds in the future.

Yes, Indeed is a statistical scam at least--and quite possibly something far more malevolent than that.

Date of experience: October 21, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hi Abe, we are very sorry to hear about your poor experience with Indeed. We have sent you a private message to further assist.

Canada
1 review
0 helpful votes
Follow Jolene J.
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I find it is very disturbing, that Indeed will disable an employer account, which I have had open for over 2 years. In fact, I have hired many people from using the Indeed Platform. I found the resumes that I receive from their site is excellent. The quality of employees are also fantastic. I chose Indeed as my number one source when I am hiring for my licensed security & investigation business. Today, I received an email stating my account has been suspended. I respond and they again state it does not meet the integrity of their site. I then send in my license from my regulatory body to their email showing that I am a licensed agency, to which I receive no response. It is very disturbing that Indeed.ca would not want businesses like myself who are licensed by a provincial regulatory body to advertise postings on their site. I was actually going to purchase ads from them as well. However, what if they get pulled. As well there are other Security Companies and Private Investigation Agencies that are on their site as well. So I am not to certain why they pulled my posting and disabled my account. UPDATE: Indeed rectified the situation Thank you, for rectifying it so quickly.

Date of experience: October 10, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hello Jolene, thank you for reaching out. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.

South Africa
1 review
1 helpful vote
Follow Glaudine N.
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Account disabled for no reason
October 9, 2020

My account has been disabled for no reason, i sent all the documents requested from me.The job posting went alive, but after a few hours I received an email that my account was disabled. I've read the terms and conditions and I did not see any violations on my posting.

The account was verified. So I don't really understand why the account suddenly got disabled without any specific reason.
I love it at first because it's user-friendly however we are really disappointed and frustrated right now because of this issue. And upon reading the reviews, it seems that it is a common issue. The account being disabled for no specific reason and there's no one to reach out to for a customer chat support.

Can someone reached out to me directly on my email to resolve this issue?

Date of experience: October 8, 2020
Indeed-Support S. — Indeed Rep
over a year ago

UPDATE: After communicating directly with Glaudine, this issue has now been resolved and the account has been fully enabled.

South Africa
1 review
0 helpful votes
Follow Michelle K.
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We are a recruitment company that has been around since 2011, we have used many job portals throughout our time and have recently started with Indeed.

Because of Covid we have had little to no vacancies and suddenly now we have a lot of vacancies that needed to be filled with immediately, sadly, all these positions get flagged as spam and because of that we need to sponsor them for them not to be flagged as spam anymore? How does that make sense, if it is spam (which it is 100% not, we are looking for real employees for these vacancies) why would you allow it to be shown if we pay?
They have been updating their job posting form and what a horrible mess it has been trying to post these vacancies as well as I was left unable to post it via the computer! I send an email to them about this as well but have not even heard a peep back from anything or anyone.

As a Recruitment Agency that are getting in vacancies needing to be filled in urgently, especially in this time where people need jobs and we are desperately trying to get back onto our feet. I am completely frustrated by this site.

Date of experience: October 5, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hello Michelle, thank you for reaching out here. A member of our team has responded to your review by private message. Feel free to follow up with us there.

Philippines
1 review
1 helpful vote
Follow Soledad B.
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UPDATE: Issue has been resolved

I just created an account on behalf of employer, posted a job and opted to pay for the sponsored ads. The job posting went live, but after a few hours I received an email that my account was disabled. I've read the terms and conditions and I did not see any violations on my posting.

The account was verified. So I don't really understand why the account suddenly got disabled without any specific reason.

This is our first time to use this platform. I love it at first because it's user-friendly however we are really disappointed and frustrated right now because of this issue. And upon reading the reviews, it seems that it is a common issue. The account being disabled for no specific reason and there's no one to reach out to for a customer chat support.

Can someone reach out to me directly on my email to resolve this issue?

Date of experience: October 5, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hi Soledad, we are sorry to hear about the experience you are having with Indeed. A member of our team reached out to you by private message on here to assist you with this. Thank you.

Michigan
2 reviews
7 helpful votes
Follow Joi M.
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Fake jobs
October 5, 2020

There are so many fake jobs on this site that is unbelievable. I'm starting to believe that indeed accepts any company, including the fake ones, to post a job as long as they pay. One recruiter started asking me about sensitive information, that I refused to disclose. To make matters worse, I never filled out an application for this company. She wanted me to verify items on my credit report as If I was applying for a loan or something. She then proceeded to ask me if I had money for equipment. I instantly knew this was a scam. This happens frequently on indeed and I am starting not to find this site credible. When I ask the recruiters for job id's, they stop all communication. As far as the few legitimate jobs, it seems like the moment you apply, you immediately get a rejection letter saying the listing expired or the company chose not to move forward and you were not selected. It's the same automated response. It doesn't even seem like they view your resume. So, if you are serious about obtaining employment, please look elsewhere. Look into career fairs or something where you can interact with real companies and recruiters. Don't waste your time with this site. I obtained employment the moment I decided to stop using this site.

Date of experience: October 4, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hi Joi. We take comments like this very seriously and would like to learn more. Indeed has an entire team dedicated to the review and moderation of job listings on our site. We have sent you a private message please feel free to follow up with us there, thank you.

Philippines
1 review
19 helpful votes
Follow Krishna G.
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Inconvenient and no one reaches out to you
October 1, 2020

I have been experiencing my account being disabled a couple of times just for this year and they always reason out that my account was compromised. I tried changing my password as per instruction, I also tried getting in touch with a QA, but no resolution was given. I can't contact them as there's no way to communicate with them. I lost a lot of candidates because of this. It is frustrating.

Date of experience: October 1, 2020
Indeed-Support S. — Indeed Rep
over a year ago

Hello Krishna, thank you for reaching out here. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.

California
1 review
1 helpful vote
Follow TEKILAH C.
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I get nothing out of this website.
September 28, 2020

I can never get a job on this website. Waste of my time I had this account for over 6 plus years. I check everyday and nothing I apply for every job and I never get a call back or a message. A waste not worth my time.

Date of experience: September 26, 2020
Indeed-Support S. — Indeed Rep
over a year ago

We are very sorry to hear about this, Tekilah, it can definitely be frustrating having to sit and wait to hear back from an employer. To clarify, when you apply for a job posting on Indeed your information is sent directly to the employer. Indeed does not screen candidates on behalf of employers so we cannot say why an individual employer may not respond to an application you submitted. We have sent you some resources to assist with your search by private message.