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iMyFone has a rating of 2.6 stars from 377 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iMyFone most frequently mention day money, factory reset and credit card. iMyFone ranks 3rd among Data Backup sites.
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Program didn't work and i asked to refund after one day of purchase and still no news i send several requested but no ansewni
My purchase is ******* please refund my money please
"How about we offer a 60% refund to you?" Is what they emailed me when I requested for a refund. My IPhone got stuck in a rebooting loop and the program instructed me to purchase the full license to fix the issue. I purchase the 30$ plan and the problem still persists. I emailed for a refund and they refuse to refund my full amount. Ridiculous. Bad customer service and bad reputation. Will not use their service again!
Refund guarantee, lol. IF I wanted to wipe an iPhone to remove the passcode screen lock I can do that without any software. Small print, blah blah, keep offering me bigger discounts to make me go away. I have contacted AMEX which is what I used to pay. They will recover the money. These people are scammers, the software does what iTunes does, so its completely useless.
Plus, all the 'affiliated' prestigious companies... yeah none of them use the crap these guys peddle!
Dear Adam,
Thank you for your feedback and sorry for any inconvenience may caused.
Would you please inform us your order number and email address so that we can check the problem and offer a satisfactory solution to you?
Thank you for your patience.
Best regards,
Great product, very easy to use and amazing customer support. I highly recommend this program for anyone that wants an easy fix.
Great experience for me!
Hi Peter,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team
This software can repair iOS system error automatically and quickly. Highly recommended.
Hi SAM,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
IMyFone Support Team
The customer service staff is very helpful. They were quick to respond and resolved my request.
Hi Denise,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience with us.
IMyFone Support Team
I had some issues with my purchase, and the customer service was prompt and efficient. Additionally they took extra steps to try and help sort out my issue.
Hi Jason,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
I got my Money back after I requested, refund refund refund refund refund refund refund refund refund
Hi Claudia,
Sorry for disturbing you.
Here is the customer service manager Jessica. It's a pity that our program didn't help you. We checked your case and we found we had already refunded you. We are sorry for your unhappy experience. Could you please tell us what we can do to make up this?
IMyFone Support Team
Wow amazing simply the best really fast and professional
Hi Leonardo,
Thank you for the feedback.
We are glad that you like our program and your experience with us.
Don't hesitate to contact us if you have any questions or concerns.
IMyFone Support Team
Hi Shaun,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
The team were very helpful and provided good support. They had good follow up with emails and staying in touch with me to resolve issues. While I did not recover everything they certainly tried everything they could to help and support offering other options.
Hi Michael,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
Great product! It did what I wanted it to do. Thank you. It allowed me to recover some important photos.
Hi Wynne,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
IMyFone Support Team
So useful!
I just purcharsed a new iPhone and I want to transfer my WhatsApp Data from my old SE to 11Pro Max, so I downloaded iTransor for WhatsApp and it maks everything so easy! Now I have all I want chat history in my new iPhone and I can backup my chat permantly on my laptop. BTW, the Technical Support Specialist is willing to help my inquiries during my use and they are so nice!
Dear Nop,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer better experience for our customers.
IMyFone Support Team
Unfortunately for me the app didn't worked to recover some photos from an broken iPhone 8(from device) but i e-mailed iMyFone and they gave me back a half refund(50%). I am waiting now to receive my money in my account A big plus for the communication with the team. They answered fast, in maximum 48h
Hi Lliescu,
Thanks for the comment.
It is a pity that your data has gone.
We are thrilled that you loved your experience with us.
We are always here to help if you have any issues.
IMyFone Support Team
After purchasing this it did not work and nowhere on promo video or website is there a warning saying it's not guaranteed.
Le logiciel n'a pas pu réparer mon tel (problème carte mere) les réponses et remboursement se sont fait vite et réponses rapide sav
Hi Numa,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
Unfortunately my phone had a serious hardware failure and the software couldn't help, but I the support was great and always very responsive. Thanks a lot!
Hi Sven,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
IMyFone Support Team
Responded very quick and professionally. I will recommend this application to my friends definitely.
Hi Gerald,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience with us.
IMyFone Support Team
Easy to pay them, does not work, no response from support Do not waste your time or money. Will have to complain through PayPal to be made whole
Only because there is no -5. Website give you guarantee, money back. So I paid. There is no mention of the software "being incompatible with Vista". Several emails later, they say no refund as it is my fault for having an incompatible operating system. Fine, wanted to tell everyone, don't consider this software, they are falsely giving a guarantee. In my opinion, thieves.
Answer: Absolute scam! Dishonest company, no money back guarantee and buggy product. I downloaded the demo software, was assured that it would wipe my iphone and was asked for money. I checked that the phone was not registered in icloud and find my phone was off. The purchased version did not work, despite the demo claiming otherwise. Customer support refuses to offer refund. Avoid this company at any cost.
Answer: For your problem, please kindly contact our customer service via the following link: https://www.imyfone.com/support/contact-support/ We will provide you with more professional technical support there. At the same time, please kindly provide a screenshot of your problem so that we can more accurately locate your problem and provide you with a solution. Thanks for your understanding in advance.
Answer: For your problem, please kindly contact our customer service via the following link: https://www.imyfone.com/support/contact-support/ We will provide you with more professional technical support there. At the same time, please kindly provide a screenshot of your problem so that we can more accurately locate your problem and provide you with a solution. Thanks for your understanding in advance.
Answer: Could you please kindly tell us what's wrong with your iPhone? If there is only an iOS issue that is not very serious, the standard mode of iMyFone Fixppo can help you fix your iPhone without data loss.
Answer: Sorry for the late reply. Could you please tell us what we can do for you? We will try our best to reply you as soon as possible.
Answer: Thank you for contacting us. We would like to recommend Fixppo to you. The standard mode can fix various iOS problems like device stuck at Apple logo, black/white screen, recovery mode etc without data lose. The Advanced Mode can help you to solve the problem of screen lock, but one should note that all the data on you device will be erased. However, we can not guarantee that it can be 100% fixed. Our program can fix the iOS issues, but if there is something wrong with the hardware, we afraid we can not help that. Here is our website: https://www.imyfone.com/ios-system-recovery/ Have a nice day! Sincerely,
Answer: Could you please tell us your order ID or send an email to our support([email protected])?


Hi Zachary,
Sorry for disturbing you.
Here is the customer service manager Jessica.
We are sorry to hear that the program didn’t work and you are not satisfied with our customer support.
We have checked the case and refunded you fully on Sep 17.
Could you please have a check if you have received a refund?
Best regards,
IMyFone Support Team