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iMemories

4.7

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,975
value
158
shipping
156
returns
82
quality
6,654
This company responds to reviews on average within 2 days

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7,376 reviews

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Florida
1 review
0 helpful votes
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Valdes
February 23, 2021

Happy to see these videos. They brought back great memories.

Date of experience: February 22, 2021
Florida
1 review
0 helpful votes
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Wedding video
February 23, 2021

Looks great well done. Just waiting for vhs to be returned

Date of experience: February 22, 2021
New York
1 review
0 helpful votes
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I started the process of sending my VHS tapes a couple years ago. I've never looked back. I have them all saved in the cloud. I am able to share with anybody that has an email. I can put them on flash drives. I still have all the VCR tapes upstairs in boxes. It's very comforting to know they are saved.

Date of experience: February 22, 2021
Florida
1 review
0 helpful votes
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Still trying to figure out where the download goes when you go to see them on your phone.

iMemories attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 22, 2021
California
1 review
0 helpful votes
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My First Order
February 23, 2021

The process worked exactly like advertised. I was happy with the processing and will definitely use iMemories again!

Date of experience: February 22, 2021
Maryland
1 review
0 helpful votes
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Elated!
February 23, 2021

I am overwhelmed with joy. This company made this process extremely easy, professional and took extreme care.

Date of experience: February 22, 2021
Georgia
1 review
0 helpful votes
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Memory Lane
February 23, 2021

Great overall. I was referred by my God mother. I had these 8mm video tapes in a drawer. I didn't know who to take them to or trust. The price was reasonable for the value. Thank you.

Date of experience: February 22, 2021
Ohio
1 review
0 helpful votes
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Love iMemories!
February 23, 2021

I sent all of my old VHS movies to be digitized and could not be more thrilled with what I have gotten back! Being able to watch and share these videos again that I have not seen in years has been great! In fact my sister is in the process of doing the same with hers because she was so thrilled with what I shared with her. Thank you so much for saving my memories!

Date of experience: February 22, 2021
Georgia
1 review
0 helpful votes
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Life time of memories
February 23, 2021

It's amazing to have access to all of my videos on my phone everywhere I go I'll run into someone that just happens to be on one of my videos it's such an awesome experience

Date of experience: February 22, 2021
New York
2 reviews
0 helpful votes
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Extreme Joy
February 23, 2021

This has been an amazing experience. I love the ease of the app and the ability to share videos with friends and family. Thank you iMemories for the professional job you did converting the last 31 years of my life into digital files. It has been so much fun watching the last 31 years with my family and friends.

Date of experience: February 22, 2021
Ohio
1 review
0 helpful votes
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AWESOME
February 23, 2021

It was great seeing what was on these old videos. Seeing and hearing my parents again was awesome! Thank you so much for making that happen!

Date of experience: February 22, 2021
New York
1 review
0 helpful votes
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Definitely a must!
May 5, 2021

My videos turned out very well- some were old reels from the 1950's! It was so far a great experience and I am so glad I did this. My videos of my
Kids when they were babies was worth the cost, which I might add, was very reasonable I thought.

Date of experience: February 22, 2021
Washington
1 review
0 helpful votes
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Beltran memories
February 23, 2021

Overwhelmed with great quality! We are all so happy to see the years and years of our family history! Loved my experience!

Date of experience: February 21, 2021
California
1 review
0 helpful votes
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We got to share our memories
February 23, 2021

We haven't seen these videos in 20 years so we were happy to see them and share them with our families. Thank you

Date of experience: February 21, 2021
California
1 review
0 helpful votes
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Second batch
February 23, 2021

This is the second batch of tapes I sent in. On to the third. Can't be happier with the outcome and enjoyment.

Date of experience: February 21, 2021
Florida
2 reviews
0 helpful votes
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Memories for a lifetime
May 5, 2021

Thank you for converting our 8mm tapes. Once we received them we downloaded them to a private YouTube account. Our kids have had so much fun watching video after video- and we have too!

Date of experience: February 21, 2021
New Jersey
1 review
0 helpful votes
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So happy
February 23, 2021

Can't believe I waited so long. The service is great

Date of experience: February 21, 2021
Texas
1 review
0 helpful votes
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Wonderful Experience!
February 23, 2021

My tapes were processed in a timely manner and I'm so grateful! I finally have a way to look at my old home movies! What an awesome experience! I highly recommend!

Date of experience: February 21, 2021
Texas
1 review
0 helpful votes
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We have family movies that go back to the 1940's and haven't been able to watch them for many years. Having the converted by iMemories was inexpensive and we are delighted with the results.

Date of experience: February 21, 2021
Louisiana
1 review
0 helpful votes
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Vhs and 8mm digitization
March 23, 2021

I RECEIVED ALL OF THE LARGE QUANTITY OF VHS AND 8MM FILMS THAT I SENT. MOST WERE DIGITIZED AS BEST THEY COULD BE. HOWEVER SOME OF THE 8MM FILMS SHOULD HAVE BEEN MONITORED DURING DIGITIZATION BY ONE OF YOUR TECHS SO THAT THEY COULD HAVE LARGELY INCREASED THE BACKLIGHTING. MOST OF THE FILMS WERE WAY TOO DARK. I THINK THAT YOU COULD ALSO POSSIBLY HAVE SLOWED THE SPEED OF RECORDING ON THE FILMS.
THE VHS TAPES WERE MOSTLY OK, HOWEVER AGAIN, IF A TECH HAD MONITORED THE DIGITIZATION PROCESS HE OR SHE SHOULD HAVE ADJUSTED THE TRACKING. THERE WAS A LOT OF STREAKING AND DISTORTION. I GUESS THAT NOTHING CAN BE DONE NOW SINCE THE RECORDINGS ARE STORED IN THE IMEMORIES CLOUD. ALL IN ALL, THE RECORDINGS WERE OK.

iMemories attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 21, 2021