Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
All VHS tapes were transferred but the naming convention was not what I submitted. It made it difficult to sort out what I received compared to what I submitted.
Other than that, they were all converted, looked good and the originals were returned.
I am very happy to have my videos preserved to a digital format so we can enjoy the memories! My only complaint was I had to get help in trying to download them to my computer. It would have been nice to have some instructions from you on how to do that. It was not an easy process. But overall, I am pleased with the results and grateful for a company like yours that provides this service. I would recommend your company to anyone.
Loved the results. All of my memories are available anytime I need them.
We had a lot of 8mm movies that were impossible to watch. The player that came with the Sony 8mm camera was not usable. We sent all the tapes to imemories and now can watch them anytime. It brings back all the movies we thought we could never see again. Priceless!
Easy to use and the product was exactly what I was looking for.
It was easy to do. It seemed very quick. The videos came out nice. Thank you very much
I am please that imemories offers a service to create digital copies from VHS tapes. I tried to create myself but was unable to find a workable VCR. Even though I'm happy to have these memories and will be able to cherish them forever, I was a little disappointed by the quality of the copies. Several videos contain thick static lines that used to be eliminated by adjusting the tracking on the VCR.
It was so easy to have all of my video cassettes converted digitally! And priceless to see my kids early childhood, my wedding, my grand parents... totally worth it!
All VHS tapes returned without a problem. Digitized versions look great. Can't wait for a rainy day to watch all of them.
Everything seems to fine but I haven't received the articles I sent to you back yet.
Everything was very professional and the instructions were easy to follow. I will be sending more VCR tapes from the 1990's. My only disappointment was 2 of the 9 tapes I sent were not able to be transferred to digital(mold?). The pricing was very fair!
Was simple and easy. Ship tapes. Wait. Download to pc. Definitely using again soon as I have more tapes to be done.
This was a very easy and great experience! I would Highly recommend it to anybody!
It's been quite a pleasure! Customer service has always been easily available and willing to help. The finished products were beautiful and edited out when the camera accidentally was left on. You've got a lot of work to do! And it was worth every penny for me to not have to take the time to do it myself. Thank you!
Overall excellent. My older memories are very grainy which is not your fault but I wish I had a choice when that came up. I probably would not have converted the older videos, but it's fine.
First time to work with I Memories. I was worried about getting my originals back but they came. I was very satisfied with the DVD you created and plan to send more old videos in to transfer to DVD's. Thank you and be looking for more items from me.
My experience has been very satisfying over the years. Thank you.
Good communications and turn around time Thank you
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

