Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This was the easiest process and I'm thrilled with the results! To have all our home movies to watch anytime without the fear of destroying them is exciting. It was the BEST money I've ever spent!
Very easy and efficient way to digitize old super 8 movies. I now can view and edit movies I haven't viewed in 30 years.
Easy process results are excellent and will be able to view anytime as completed video was easy to download
IMemories has given our family a chance to look back on all our memories... that were recorded on various different tapes. I have received all of my originals back safe and sound.
Great seeing my old videos. Imemories does a great job
Over the years I've purchased impossible to understand programs to try and save my aging videos. This company does everything I need and slowly but surely I'm getting my memories digitalized. Couldn't be happier!
Overall my experience was GREAT. I am disappointed that the small video tapes were unable to be digitized.
Love it! It was worth the price I paid. Would love to do it again with a couple more tapes. I even have some I have not seen in years. Thank you
What a delight to look at all my old home movies. I am looking forward to making them into cds but I don't know how on my computer. But i will do that eventually. I ordered a storage plan for a year to give me time to learn. Thank you so much.
Uploading was a little difficult for someone who is not very adept with the concept of uploading then downloading to an external hard drive. It took awhile but I managed to get it done and I'm very happy with the results.
Loved looking at my kids when they were younger. Good memories.
I never received any word till now. Not sure if I received my complete order only parts
IMemories did a great job with all our slides. I like the way they grouped them in separate titled folders the way I sent them in.
The colors were pretty good considering how old the slides were.
My experience was great! The process was explained well and the process clearly layed out. My memories were converted faster than promised and we're easily accessible! We have had so much fun rewatching so many family videos we hadn't seen in years! That k you!
Got my movies converted as promised. Had some extra communication that was my fault. Talked to many different people, making the process more difficult. I think the prices are high. Neither delighted nor disappointed.
I am very pleased with imemories product quality and response time in digitizing my items.
I think this was Ok as far as am concerned. Was disappointed my most treasured wedding video was not converted.
I was able to go back in time and relive what it was like to have my mom around! To the people who came up with this, thank you so much for the memories!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

