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iMemories

4.6

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,978
value
158
shipping
156
returns
82
quality
6,687
This company responds to reviews on average within 2 days

Instant Feedback

7,376 reviews

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Virginia
1 review
0 helpful votes
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Experience
April 14, 2021

Received tapes back and have copied converted videos. You should have received more tapes (next order) by now.

Date of experience: April 14, 2021
Germany
1 review
1 helpful vote
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Ahh memories
April 14, 2021

Sent in lots of videos that we had never watched and it was so great to be able to see such great times. Our old video camera does not work anymore so we no way to watch them anymore, all those memories could have been lost but not now. Thanks for your great care and end result

Date of experience: April 14, 2021
Indiana
1 review
0 helpful votes
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Love Love Love
April 14, 2021

Love seeing my old videos and my kids when they were little!

Date of experience: April 14, 2021
Georgia
1 review
0 helpful votes
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Memories
April 14, 2021

Mostly good. Making the dvds was harder than I expected.

Date of experience: April 14, 2021
Maine
1 review
0 helpful votes
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VHS tape conversion
April 14, 2021

I'm pleased with the quality of the digital transfer and with the professionalism of the company. They kept me informed during the process and delivered as promised.

Date of experience: April 14, 2021
Georgia
1 review
0 helpful votes
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Love my new video library
April 14, 2021

I planned to order a selection of DVDs. But your offering of storage seems a better option. My kids don't have DVD players... I enjoy seeing all the videos in one place w easy playback.

Date of experience: April 14, 2021
Nebraska
2 reviews
0 helpful votes
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Thankful
April 14, 2021

Cannot describe how elated myself and my family were to get to see videos from the past, thank you so much! Easy to access your videos

Date of experience: April 14, 2021
Arizona
1 review
0 helpful votes
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Family memories
April 14, 2021

Thank you for helping me preserve our family memories.

Date of experience: April 14, 2021
California
1 review
1 helpful vote
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DVD'S to digital
April 14, 2021

I was so grateful that they were able to convert them over. They are amazing!
Thank you.

Date of experience: April 14, 2021
Kentucky
2 reviews
1 helpful vote
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Good experience
April 14, 2021

Sent 11 vhs tapes, received updated information along the way of processing, vhs tapes returned as promised. Very pleased with experience and having digitized memories now.

Date of experience: April 14, 2021
Washington
1 review
0 helpful votes
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Thank you
April 14, 2021

Very good job. Thank you so much and I will recommend to my friends

Date of experience: April 14, 2021
Texas
1 review
0 helpful votes
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IT WAS OKAY
May 14, 2021

I WAS EXPECTING BETTER QUALITY... ONE OF OUR VIDEOS IMAGE WAS SO DARK, YOU CAT SEE MUCH! THOUGHT THEY WOULD BE ABLE TO GIVE US A LIGHTER IMAGE

Date of experience: April 14, 2021
California
2 reviews
0 helpful votes
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Great!
April 14, 2021

I have ordered several times. Great service!
I have always been happy with outcome of digitized photos and videos.

Date of experience: April 14, 2021
Florida
1 review
0 helpful votes
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Lifesaver
April 14, 2021

This is the first time in 19 years that I watch the video of my wedding, awesome service

Date of experience: April 14, 2021
Virginia
1 review
0 helpful votes
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Good, dependable and easy service
April 14, 2021

Good, dependable and easy service. I really appreciate the reasonable prices.

Date of experience: April 14, 2021
Texas
1 review
0 helpful votes
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...
April 14, 2021

It was nice to revisit memories with friends and experience emotional moments with them, so fun.

Date of experience: April 14, 2021
Utah
1 review
2 helpful votes
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The main thing is we have these on our computer now. It took more than a month from the time they received our tapes to having them available on the site, I thought this was a little long. Then I had trouble downloading them from imemories to my computer. Turns out the 3.0 is how you do that versus the 2.0 option. It was a little complicated figuring that out, but like I said the main thing is we have and own our memories on our computer now! So I'm happy about that. They do give you several weeks to get that step done before they start charging monthly for storage.

Date of experience: April 14, 2021
Texas
1 review
0 helpful votes
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Black Lights
April 14, 2021

Great Job, My first time using this service. I think I'm going to send photos next time.

Date of experience: April 14, 2021
Kansas
1 review
0 helpful votes
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A++++
April 14, 2021

Great communication! Great customer service! My videos were awesome and I've ordered discs also!

Date of experience: April 14, 2021
Maine
1 review
0 helpful votes
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I would recommend
April 14, 2021

Very thorough, quick and do a good job.
I would recommend them to anyone.

Date of experience: April 14, 2021