On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The digital videos were great as I reviewed them with the entire family every day of the week.
A lot of things we forgot about in life were on these tapes. It's amazing to see how young we were and the kids are no longer kids.
The grand kids got a chance to see their parents and grand-parents sing, dance and have a good time.
Kids..."who is that".
Parents..."that's your grandma"
Kids..."grandma was young before?":-):-)
Great service and quality team!
Fast delivery/return. Excellent quality of digital items. I plan on using them again!
I have wanted to convert my home movies for years but was afraid to send them away fearing they would get lost. Imemories contacted me within two days of shipping them off to let me know they had been received. They stayed in touch with me during the entire process. Awesome company to work with.
Great Customer Service! Highly Recommend!
Our family enjoyed looking back through the years and watching everyone change. Enjoyed seeing the loved ones that have past away.
This company is highly recommended!
Always reliable, shipments don't get lost and they make us feel as though they are invested in keeping our memories safe until they arrive back home. Thank you folks.
Love it! I actually found video of my dad. He passed away and at the time I was the only one with a camera. I had no idea I had it! Priceless!
My order was processed quickly, and put online right away. Pictures are crisp and clear. Great job!
From the initial package with the return box to send my tapes back in, to the quick turnaround time in getting all my tapes digital to the safe return of my original tapes, I have been super happy with this service. I recommend to everyone!
Impressed with how quickly the box arrived at my house and was shipped safely back to them and they immediately began digitizing my home films. The films I'm now able to watch on a thumb-drive on my TV, computer, or iPad. Some were around 50 years old and came out very well.
I thought I could never view the film on these old 8 mm reels of film. Great job
Best thing I've ever done! You did an amazing job transferring all my old tapes to digital. So many laughs and tears as I watch all our precious memories of the last 30 years. If you're considering doing this, don't hesitate, they won't disappoint. You'll be SO glad you did! :)
Super convenient and easy. I can't say enough good things about this service. It is so priceless to see these videos of family from years ago preserved! Thank you, iMemories!
See above. Very happy with the great/friendly customer service.
I was very please with results, there very old films and was curious if it could be done
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members