Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very good, fast and easy to send & receive the digital copies, thank you. As I come across more in my files, I will forward them to you for conversion.
Easy way to convert VHS tapes to viewable form. Very professional. Happy with the results!
The process was very easy. You just go on line and place your order and they mail you the box. When u get the box just place your items inside and mail back. They send you an email when your pictures are online ready to view and that's it.
They were very fast in converting old 1950s 8mm tapes. Unfortunately the film was old, in poor quality and not much could be saved
Great to see so many long lost and forgotten video scenes come back to life! The imemories service worked just as described and is definitely recommend it
Went perfectly. The tapes were old so not very crisp but that was condition of tapes I Memories staff very helpful.
This has been a really good experience from beginning to end. I appreciate the email reminders because life gets busy. The entire process has been very easy with easy to follow instructions and every step explained in detail. Our videos look great and its nice to have easy access to them whenever we want. I was hesitant to send all of our videos out to have this done but they were returned to us quickly and were well taken care of when they were with iMemories. I definitely recommend this service.
Very fast and efficient service snd reasonably priced. The home movies that were converted are priceless!
It's so wonderful to see these memories come back to life, by watching home videos again. Most of these I hadn't seen in 25-30 years! IMemories did a great job cleaning them up and digitizing them. The process was quick and easy. I have recommended them to my friends.
Initially I didn't understand how it worked. I didn't understand that I could share or download the video sent to me. If you don't know what the 3 dots are in the upper left hand corner are, you won't click on them. A lot of older people don't. Once I did, I was able to share. I was able to download. Maybe you should consider sending detailed instructions.
I am so happy with being able to watch and share these memories with my family. I am going to be sending in another batch of movies soon.
It was a nice experience. To be able to trust imemories to convert my video keepsakes in digital format! Nice job!
I was hesitant. Don't hesitate! It is extremely hard to find a service that exceeds your expectations these days. This is one of those services. You will be happy you made a small investment for yourself and future generations. I sent a few clips to several different family members (kids, cousins, aunt's uncles, etc) and they were an immediate hit. It is lead us all to reconnect and share stories that might have been lost. Thank You!
Easy process; would be a 5 star if it had been clear that I have to have a subscription to view my own videos beyond a month... in process of ordering thumb drives since the digital files don't appear to be uploadable.
Excited to be able to finally have my precious memories brought back fresh through updated technology, what a delight!
Thank you for taking care that my family memories were kept. My fears of losing and not having them preserved, and perhaps never again seen were taken away. The process was easy, timing as promised, results beautiful. Thank you.
Great way to save those aging vhs videos. The process was simple and easy for submission. Turnaround time was quick!
Excellent service and extremely helpful staff. Films appear to have been meticulously cared for and were shipped back well protected and in perfect condition. Extremely satisfied with service.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.

