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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Very helpful staff. I'm old and didn't understand any of this but was helped out by a patient and sympathetic staff.
Great service! Awesome job converting my vhs tapes! Thank you!
I was scared I was going to pay a ton of money without much reward. I was so wrong. It has been a dream come true to see never-before-seen digital pictures of my late parent's younger years. What a blessing iMemories has been for me and my brother.
I'm so happy that I had the old videos converted. Lots of love and laughter from past memories. The company was very easy to work with and speedy.
I had over 30 years worth of memories on VHS tapes. I knew I needed to get them digitized before they lost all quality, but I was so afraid of sending them out. I read alot of reviews and decided to take the plunge and trusted Imemories with my precious tapes. BEST DECISION EVER! The process was so easy and the customer service excellent. They send all your original tapes back. Now I can enjoy any of my family movies on our big screen TV anytime I want. I am enjoying this and am grateful my precious family memories are preserved for years to come!
It's been fun going through my old tapes now that they're digitized. The quality is great. My only complaint is that I cannot fast forward through the segments
Some of the videos are not even viewable. I don't know if that's due to the quality of the tape I sent because I don't have a VCR to watch my original. But I know last time I watched it, it was fine. VHS tape is 40 years old so… but the rest of the experience was great, sending in the originals, viewing it online with the option to download and receiving the originals back. Super easy
It was super easy transaction. I would recommend this site. Fast and easy!
We sent in a box full of some 20 vhs and mini-do tapes. IMemories immediately began to convert them. It was fun to get access to a few of them within days and then have the rest trickle in a few days later. I love the ability to share the videos online with family and friends on any internet connected platform. There is a monthly/yearly cost to continue that service after the initial 30 day trial period.
Good and easy to do. All done. Thank you for the service
Great gift for my husband! Great service on the phone. All employees who I dealt with were helpful and kind. I originally thought a dvd was included. I spoke to a service representative and she was eager to assist me in ordering the dvd. The entire project was worth it. Thank you.
Everything was great sent in videos they were quickly made available to view online Nothing prepared me for all the emotions we experienced seeing our memories Also ordered a thumb drive a few days ago and it was already shipped. They returned our original video in a timely manner too! Highly recommend. You get a real person on the phone to answer any questions too
Prompt service and very reliable. Video conversions were great! I was so happy that I went with iMemories as they did a great job from start to finish and being able to watch old videos in an easy digital format to share with family and friends has been amazing!
IMemories did an excellent job transferring all of my home movies from various formats to the cloud, where I can now watch them whenever I want. The entire process was quick and easy, and they sent back my video cassettes right away. I would highly recommend iMemories to anyone who would like to have their old video cassettes (or whatever format they have) restored to watch any time they're feeling nostalgic! Thanks so much!
Wonderful to view these treasured memories in video format that were previously trapped on film reels from the 50's.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.


Hi Susan, This is so good to hear, thank you for the wonderful review!