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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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They did a great job on the video's and pictures. They keep you informed. Will use again.
We are impressed with the service provided by iMemories.
Some of the videos weren't clear and I sent an email to complain about it but never got any response.
We are loving watching all our old home videos and are recommending IMemories to all our friends!
Easy, efficient, and turned out better than expected. Still a bit expensive... but I understand the time that goes into the process.
We originally sent our video taps to (ahem) another very-popular service, and they took MONTHS to attempt to process our order, then returned 95% of the tapes claiming they were too damaged to digitize. So, we sent 5 of those tapes to iMemories, and darned if these folks weren't able to convert all 5 tapes, and they turned to order around in just a couple of weeks. We will be sending the rest of our tapes to these folks, and we highly recommend this service - clearly the best out there!
It was a little nerve-racking sending all of my precious video memories off. But I was reassured with a prompt notice that they had been received. They were digitalized and organized beautifully and returned to me safely. I would recommend iMemories to anyone looking to preserve their video treasures. Thank you!
I am very pleased with the quality of work and the turnaround time.
This is the second time I have used imemories. Again, they have done a super job. I love being able to pull up my old films on my phone and yo share them with my family.
I am very happy with the service I got from imemories. The whole process was very easy. I've had my home videos for years, just sitting in a box on a closet shelf. After seeing an imemories ad, I finally decided it was time to have them converted to digital. So I put my videos in the box they promptly sent me, sent it in, waited a few weeks (which wasn't a problem since I'd waited all these years), and voila! I can now go online and watch these wonderful memories of my children and grandchildren anytime I want. Thank you so much to everyone at imemories for making this possible!
In the initial package I received all the shipping materials necessary to send my videos. They provided all the information needed to send.
About 10 days later I was notified my videos were ready to be returned and I could review the digital format on the cloud. I was pleased with the result.
I'm thrilled with the quality of my old videos! I thought they were gone forever, but iMemories was able to recover most of them and they even worked extra hard on a few to bring the quality back to life (our wedding and baby's first year). I'm so grateful!
IMemories did a good job loading all my movies onto digital platform. However it is quite expensive for the length of the movies that we had to load. I'm not sure I would continue to do this with the rest that I have for the money.
Good service overall. Did what was advertised. Glad to have my memories preserved and available on demand from wherever life takes me.
The process for converting my old vhs tapes was seemlessly and hassle free,. The hardest part is waiting for the videos to be available! Love the service!
Although this was expensive, it was worth saving family memories. The turnaround time was quick overall quality was good.
We knew this project needed to be done but we're skeptical that anything would work & not ruin our videos. With a whole lot of trust & reading the reviews, we decided to send all our home videos to imemories. As promised, everything was returned & our videos were uploaded to our account. It has been so fun to finally look at our memories! Highly recommend this company.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members